Younger Nissan of Frederick

Low-pressure, straight-forward. Poor customer management. Pros: 1) Straight-forward pricing with no hard up-sells. 2) Very easy communication over text messages with Tony. Cons: 1) Long Wait - Despite paying Pros: 1) Straight-forward pricing with no hard up-sells. 2) Very easy communication over text messages with Tony. Cons: 1) Long Wait - Despite paying by cash, still had to wait nearly two hours to see the finance manager. We had offered to come back later in the day after lunch but were told that we should stay and that we would be out any minute. Escalated to Karl who then said that there's no reason to be angry and should just continue to wait. Total time at dealership: 3.5 hours. 2) Errors in Financing - Had to catch a number of errors in the numbers. Listed sales tax at 4.5% when it should have been 4.15%. Finance manager said someone else prepared the numbers. Whoever prepares the numbers for you, it's your job to review it before it's finally presented to the customer. The buck has to stop somewhere. Furthermore, had to have them remove additional fees since this was a cash purchase. Would have ended paying more had I not caught there errors myself. Nevertheless, I 'd recommend this dealership so long as you're 1) prepared to keep an eye on the numbers yourself and 2) bring your lunch. More

Easiest Purchase Ever! Everyone was friendly and very efficient. We never felt pressured into anything and we felt the cost of the vehicle was fair. Tony was extremely accom Everyone was friendly and very efficient. We never felt pressured into anything and we felt the cost of the vehicle was fair. Tony was extremely accommodating and helpful. More

Recall The workers were easy to talk to and they finished working on my car the same day I dropped. It was a good experience. Thanks you. The workers were easy to talk to and they finished working on my car the same day I dropped. It was a good experience. Thanks you. More

Purchase of 2018 Altima I recently purchased a 2018 Altima from Younger Nissan. I cannot say enough good things about Brenton. He is efficient, informative and personable. I recently purchased a 2018 Altima from Younger Nissan. I cannot say enough good things about Brenton. He is efficient, informative and personable. He really epitomizes excellent customer service. He expedited the process so waiting was minimal. Since my purchase, Brenton has called to ensure all is well with my new car. I really appreciate the outstanding and efficient service. Definitely an A+! More

Fast Service with no appointment & stellar customer service! Joe Geisbert reviewed the recommended maintenance with me, was able to get it all done in less than an hour, and I didn't even have an appointment! Vi Joe Geisbert reviewed the recommended maintenance with me, was able to get it all done in less than an hour, and I didn't even have an appointment! View my tweets about this dealership by searching "ChrisRCason Younger_Nissan" More

Got what I wanted without all the hassle Brenton and Rob we fantastic to deal with. I had the price I wanted before I made the trip. Brenton was helpful and extremely professional. He even Brenton and Rob we fantastic to deal with. I had the price I wanted before I made the trip. Brenton was helpful and extremely professional. He even had my old plates washed so they could be put on my new vehicle. Well worth the trip! More

Amazing Experience! Joseph made my experience quick and easy. Sometimes car shopping can be stressful but I didn’t feel pressured or rushed. He answered all my questions Joseph made my experience quick and easy. Sometimes car shopping can be stressful but I didn’t feel pressured or rushed. He answered all my questions and made shopping with my toddler comfortable. I have already recommended friends to contact him and plan on going back for a second car soon! I love my new Acura TL! More

No problen dealing with a picky buyer. Came in for a trade-in valuation, and to look around. Mr. Loudon helped me with NO sales pressure at all, which made me decide to come back later for Came in for a trade-in valuation, and to look around. Mr. Loudon helped me with NO sales pressure at all, which made me decide to come back later for a bunch of test drives. His relaxed approach was an unexpected surprise, and now I will be a repeat customer. The online appointment system was a little confusing, so I recommend calling for a trade-in appointment. No big deal. More

Oil Change I went in for an oil change only. I came out with a clean car and an oil change. Jeff Bostic and Matt took care of me. I always have a great experienc I went in for an oil change only. I came out with a clean car and an oil change. Jeff Bostic and Matt took care of me. I always have a great experience there and its great talking with the staff. More

I see a difference in customer service My service guy has always been excellent, Sergiu. But as I waited for my car to be serviced I noticed excellent customer service overall. I can see a My service guy has always been excellent, Sergiu. But as I waited for my car to be serviced I noticed excellent customer service overall. I can see a great improvement. More