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Younger Nissan of Frederick

Frederick, MD

4.9
2,717 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,717 reviews

December 18, 2015

Awesome experience I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and agai More

by Jso1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Warfield, Allen Bostic, Jim Burdis, Jason Barber
Dec 18, 2015 -

Younger Nissan of Frederick responded

We are glad to hear that we succeeded in our number 1 mission - taking excellent care of our customers! Thank you for sharing your Younger Nissan experience in this review. We appreciate your trust in our team and this great review! Please let us know if we can be of further assistance. All the best to you. Steve Farley GM- Younger Nissan

December 15, 2015

Would Return We had a great experience at Younger Nissan. The staff were courteous and we felt comfortable with them and the deal we were given. If we were in th More

by jmb1837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Nick Dibiase, Kyle Warfield
Dec 16, 2015 -

Younger Nissan of Frederick responded

Thank you for sharing your experience in this review! We love hearing from our customers as it helps us to continually improve upon our processes. I also want to thank you for trusting in Younger Nissan to help get you in your new vehicle. Please feel free to give us a call if we can be of further assistance. And we will be here for you when you are ready for your next new car! Regards, Steve Farley GM - Younger Nissan of Frederick

December 13, 2015

Fantastic Experience Younger Nissan made buying a new car painless. Chris Curry was very knowledgeable about the car I wished to purchase. He knew I was in a time constrai More

by Teachinggator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry
Dec 16, 2015 -

Younger Nissan of Frederick responded

Music to our ears. We love to hear when a customer's purchase experience goes smoothly and hassle free. Chris and the team here at Younger Nissan take great pride in quality customer care! Thank you for sharing your thoughts here in this review. Please let us know if we can be of further assistance. Regards, Steve Farley GM - Younger Nissan

December 13, 2015

great group We really hadn't planned on buying a Nissan but the test drive, and the people sealed the deal. A great group of people to work with, easy going, and More

by tree girl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC, Kyle Warfield, JC Charles
Dec 16, 2015 -

Younger Nissan of Frederick responded

We are so happy to have helped with your new vehicle purchase! Our entire team strives to provide the very best in customer service. Thank you for sharing you experience and letting us know how we are doing! Wishing you many happy miles in your new vehicle! Steve Farley GM-Younger Nissan of Frederick

December 06, 2015

service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. More

by Tat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Younger Nissan of Frederick responded

Trust in your service department, and the folks that keep your vehicle running in tip top shape is paramount! We depend on our cars everyday, and when something goes wrong it can be very frustrating. Our approach is to take that frustration away by providing excellence in customer / vehicle care...in a timely, friendly and efficient manner. Sounds like we did just that! Thank you for sharing your experience in this review and for putting your trust in Younger Nissan of Frederick. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM -Younger Nissan

December 03, 2015

New Car Purchase Went in one evening to research possible new cars for myself, and left with a newly purchased Altima. Service and information was very good, and purc More

by Satisfied
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Latour, Kevin Caudell
Dec 03, 2015 -

Younger Nissan of Frederick responded

We can't thank you enough for giving us the opportunity to help you with your new car purchase. It is great to hear that our team provided exceptional customer service throughout the entire process...that is our priority #1. Thank you also for taking the time to share this review and your recommendation of Younger Nissan. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM-Younger Nissan of Frederick

December 01, 2015

Mike and Kevin were great to deal with. I came just looking with no intention of actually purchasing a vehicle that day. Mike and Kevin were just completely upfront and honest and a pleasur More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schirf, Kevin Caudell
Dec 02, 2015 -

Younger Nissan of Frederick responded

Some of the best things can happen when we aren't expecting it. We are so happy to hear that you are enjoying your new car. Mike, Kevin and our entire team here at Younger Nissan strive to provide the best in customer service at all times. Thank you for sharing your purchase experience in this review and for letting us know that we are doing a great job! Please don't hesitate to give us a call if we can be of further assistance. Wishing you many happy miles in your new car! Sincerely, Steve Farley GM-Younger Nissan

December 01, 2015

Disappointed I bought a Nissan Rogue 2011 at Younger Nissan in Frederick, MD. They told me it was a 4 cylinder vehicle. That's not true. After 4 months, after so m More

by FranciscoPolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Nick Dibiase, Kevin Caudell
November 30, 2015

Dave was a great salesmen to work. My experience was nice. Everyone was very nice and a lot of help. I didn't feel pressured to buy the car. Dave was a great salesmen to work with. More

by ellie0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dibiase, Dave Forcino
Dec 01, 2015 -

Younger Nissan of Frederick responded

Here at Younger Nissan, we believe the purchase experience should be easy and hassle free. Our team strives to provide excellence in customer service - every customer - every time! Thank you for sharing your experience in this review and for the opportunity to help with your vehicle purchase! Please don't hesitate to give us a call if we can be of further assistance. Wishing you many happy miles! Steve Farley GM-Younger Nissan

November 30, 2015

Cool car, good price. Jim was very accommodating when I purchased my car, it was late and he stayed around through the entire process. Kevin was very straight forward regar More

by Hey Shanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Jim Burdis, Kevin Caudell
Dec 01, 2015 -

Younger Nissan of Frederick responded

We are so glad to hear that you are pleased with your new vehicle. Sounds like the team took very good care of you during the entire process...and that is our goal! We greatly appreciate you taking the time to share your experience in this review. As we continually refine our customer service and the purchase process, your thoughts provide valuable insight in to what works! Please feel free to give us a call if we can be of further assistance. Sincerely, Steve Farley GM-Younger Nissan

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