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Younger Nissan of Frederick

Frederick, MD

4.9
2,716 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,717 reviews

November 22, 2014

RE: recommended services on wife's Nissan Cube Gary, appreciate your follow-up. Truth is, we will have to get the 2 services recommended (trans and coolant) but probably not at your shop. Your pric More

by gnizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2014 -

Younger Nissan of Frederick responded

Good Morning Gordon, I appreciate your coming into the store. I had our Service Manager follow up to see what we can do, as we would love to earn your business here at Younger Nissan. We look forward to seeing you when you come in for your Service appointment. Should you need anything please feel free to contact me directly. Regards, Steve Farley GM/Managing Partner

November 19, 2014

Amazing service Wouldn't go there if it weren't for Emma's impeccable service!!! She is an essential asset to your company. Trustworthiness is an important quality t More

by michelle.ham.395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Younger Nissan of Frederick responded

Wow! Way to make it happen Emma! We sincerely appreciate your business, and value your kind feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM

November 16, 2014

Good job Emma did a great job working to get car fixed. She got my appointment quickly and l didn't have to wait long for information about what was going to h More

by jque356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2014 -

Younger Nissan of Frederick responded

Nice work Emma! I am very happy to hear that you had a great experience. We appreciate your business, and value your kind feedback. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

November 07, 2014

purchasing a vehicle Great service by a friendly staff, especially Jim Gladhill. My lease on my truck was expiring & they made it possible for me to keep my truck. More

by tzd715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Gladhill
Nov 11, 2014 -

Younger Nissan of Frederick responded

Way to go Jim & Ed! I am glad to hear that you had a great experience. We appreciate your business, and value your feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM/Managing Partner

October 20, 2014

Outstanding assistance in buying new car. I went to Younger because of their large inventory of 2015 Altimas. I was treated extremely graciously by Mr Gladhill and the other people at Younge More

by david.drennen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gladhill
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Jim & Team! I am so glad you had a great experience. We truly appreciate your business, and value your kind feedback. Regards, Steve Farley GM

October 19, 2014

God Bless The Broken Road That Lead Me To Younger Nissan Over the past 3 months I have been talking to many different dealerships, trying to find the perfect car for me. I couldn't seem to find just what I w More

by babyjas22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2014 -

Younger Nissan of Frederick responded

Wow! Way to go Emma & Jason. Thank you so much for your kind words. We truly appreciate your business, and value your feedback. Regards, Steve Farley GM

October 13, 2014

Good, fast, friendly service I always use Younger Nissan for my service on my 2007 Maxima that I bought there. It has over 110,00 miles and they have kept it running well in all t More

by ferraras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Service team! I am very glad to hear that you are loving your 07 Maxima! We appreciate your business, and value your kind feedback. Regards, Steve Farley GM

October 12, 2014

Great service Great customer service,friendly and fast.exepress lane is very good for pepole who don't have much time to Waite .keep up the good work Why to go ser More

by Salem4
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go team! We appreciate your business, and value your feedback. Regards, Steve Farley GM

October 03, 2014

Friendly staff...but poor technical service. I brought Younger Nissan my recently purchased used 2007 Armada, which the previous owner placed 4 new tires before selling. I had vibrations while dr More

by badgate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

We are truly sorry for your less than satisfactory experience. As State Dealer of the year we strive for excellence in customer service. Please call me directly at 240.315.1877 to address this issue. Regards, Steve Farley GM

September 27, 2014

Best Experience Ever!!!! On a recent Saturday, I took a family member shopping for a replacement truck. After performing diligent internet searches and reaching out to a few More

by ballen4219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Jesse & team! I am very glad you had an exceptional experience. We appreciate your business, and value your kind feedback. We look forward to seeing you on your first Service visit! Regards, Steve Farley GM

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