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Younger Nissan of Frederick

Frederick, MD

4.9
2,955 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,955 reviews

March 02, 2021

I worked with Joey Johnson and Jim Burris. There was no pressure, no hidden fees and I feel like I now have new friends in these two. This is my 8th Nissan but the first that I have been able to get a dec More

by wtkoontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis, Daniel Goers
Mar 04, 2021 -

Younger Nissan of Frederick responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2021

Great customer service! When I walked in there they treated me like family! The sales reps are really educated! Frank took care of me! Will be back soon for another car 🚘 More

by Hamza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Asare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Contreras Martinez
Mar 02, 2021 -

Younger Nissan of Frederick responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2021

Even though I did not have a chance to purchase a vehicle from Frank due to financial issues. He was very professional and was very helpful through out the whole process. Hands down best salesman! More

by Rockelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Younger Nissan of Frederick responded

Rockelle, we are so happy to read such a great review about Younger Nissan Of Frederick! Thank you so much again for your feedback! We hope you have a great day!

February 28, 2021

I had a Great Experience at Younger Nissan of Frederick buying my Nissan Rogue. Jay Duck is Wonderful to work with and has kept in contact with me and has provided excellent after sale support. I highly re More

by Mcrey899
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Duck
Mar 02, 2021 -

Younger Nissan of Frederick responded

Mcrey899, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 28, 2021

It was time for a new-to-us used Rogue for my husband so he went to Jim Burdis (we have purchased quite a few cars from Jim). Found the one my husband wanted with all the bells and whistles and it was with More

by Allison Gosnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis
Mar 02, 2021 -

Younger Nissan of Frederick responded

Allison Gosnell, thank you for your kind review; we are happy to pass along your comments to the team here at Younger Nissan Of Frederick! Thank you so much again for your feedback! We hope you have a great day!

February 27, 2021

Went in with high hopes to leave with the car I’ve been wanting for a long time and got to leave with that car. All the people who were working with me were very helpful and made my experience getting my f More

by zboyer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Asare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Younger Nissan of Frederick responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 25, 2021

Brenton was a great sales associate!! He was super helpful and patient while I made my decision about purchasing the car. The whole experience was low pressure... I highly recommend Brenton and Young More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Spear
Feb 25, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about our team and your wonderful recommendation, it truly means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We hope to see you soon! Have a great day! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

February 24, 2021

The staff is knowledgeable and friendly and are happy to The staff is knowledgeable and friendly and are happy to answer my questions. Brenton always goes above and beyond when I call or stop in. More

by dlharmon6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Spear
Feb 25, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments and your wonderful recommendation, it truly means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We look forward to your next visit! Take care! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

February 19, 2021

Contacted the dealership because my wife was looking for a Nissan NV van to replace a delivery van for her business that was totaled in an accident. Jim answered the phone and was very polite and helpful. R More

by Jhallen1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burdis
Feb 20, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about our team and your wonderful recommendation, it truly means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We look forward to your next visit! Take care! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

February 15, 2021

This isn’t the first time I’ve purchased a vehicle but this is the first time I’ve dealt with a salesman that had my best interest in hand. I purchased another car from this dealer in the past and so I ca More

by Stefan Hackshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments and your wonderful recommendation, it truly means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We look forward to your next visit! Take care! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

Feb 17, 2021 -

Younger Nissan of Frederick responded

Stefan Hackshaw, Thank you for taking time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, Steve Farley General Manager Younger Nissan of Frederick 301-662-0111

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