Younger Nissan of Frederick - Service Center

Quick service Carl Collum was very helpful, courteous and kind. He made my experience there a very good one. Everything was checked, suggestions made before work. G Carl Collum was very helpful, courteous and kind. He made my experience there a very good one. Everything was checked, suggestions made before work. Great More

Customer Service I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop fo I had an accident less than 30 days after buying my new vehicle from Brenton Spears and Younger Nissan. I needed to have my vehicle towed to a shop for repair. It was a hectic moment when I called Brenton and asked for his help. He went to the Body Shop spoke with Wayne and moments later Wayne called to assist with getting my vehicle to the shop. Brenton wasn't at work when I first called him. He was working late that day but told me he was on his way in. He took my call even when not at work. He assisted me with the issue and even called back to make sure everything and everyone was OK. You don't see this kind of customer service much anymore. Thanks to Brenton for his assistance at this most hectic time. Thanks to Wayne for getting my vehicle picked up for repair. More

A mistake on my part was handled very well by Younger Nissan On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsi On picking up my Murano from Younger Nissan's service department, I noticed white paint markings on my car. At the time I didn't think I was responsible. I told Joe Geisbert, my service adviser and Jason Barber the service dept manager that I felt it had surely happened during my service appointment. Many dealerships would have denied responsibility and left it at that. Both gentlemen immediately gave credibility to my claim and made the necessary (excellent) repairs. It wasn't until I returned home that I became aware that the damage had been done by me. I reported this to the dealership and they were very forgiving and understanding. The matter was resolved extremely favorably and I am very appreciative. I have so far bought two new Muranos from Younger Nissan and have had all of my many years of service done here. Of course I will continue this fine relationship and suggest that anyone in the market for a Nissan or service department can deal here with complete confidence. More

They turned a nightmare into a positive experience! I had been having issues with my car for some time. It started with needing a new transmission 2 years after purchasing it. Quite an expense as it ha I had been having issues with my car for some time. It started with needing a new transmission 2 years after purchasing it. Quite an expense as it had just passed its warranty. A year later an axel came loose. When I brought the car in yesterday and was told the transmission was faulty again needing replaced (again, out of warranty) the service manager Jason, after determining that it would be a large expense to fix my car, and listening to my (not very happy) rant!! ... took me to the new car department to see what they could do. Brenton assisted me with choosing a vehicle. He was upbeat, knowledgeable and had me in a positive mood by the end of the evening. Then Edward Beleznay in the finance dept assisted me. He gave me concise and reasonable info about my transaction. They arranged to completely pay my car off and gave me a generous rebate, I was able to get a very reasonable interest rate as well as providing a 125,000 warranty and 5 free oil changes. I am hopeful that this vehicle will serve me well. They all definitely put me at ease after a very long day and a stressful situation. More

Hamilton Converts! Simply the best service I have ever encountered at a dealership! We chose Younger based on a referral from a family member, and we sooooo glad we list Simply the best service I have ever encountered at a dealership! We chose Younger based on a referral from a family member, and we sooooo glad we listened! We get new cars pretty much every year, and we are definitely "sold" on Younger! More

Impressive! Simply outstanding at every turn. We are new to the Nissan brand, and to Younger Nissan, having originally purchased our Rogue at Hamilton in Hagersto Simply outstanding at every turn. We are new to the Nissan brand, and to Younger Nissan, having originally purchased our Rogue at Hamilton in Hagerstown. But, circumstances led us to Younger, and right off the bat, they have impressed us with their excellent customer service, and willingness to go the "extra mile" to meet our service needs. Every person we have encountered there has been friendly, polite, and professional, and they have consistently delivered, on time, and exactly as promised. We want to upgrade next year, possibly to the Pathfinder, but either way, we are definitely "sold" on Younger as our "go-to" dealership for our automotive needs! More

Family car care We bought my daughter’s first car here. I love how she is learning to care for her car and handle the servicing herself. These service employees are a We bought my daughter’s first car here. I love how she is learning to care for her car and handle the servicing herself. These service employees are always helpful and make sure her car is safe and in good condition. Very responsible and respectful. More

Service dept was terrific. Highly recommended. Did not have to wait half a day like dealerships in the past. First time service was best experience had yet dept was terrific. Highly recommended. Did not have to wait half a day like dealerships in the past. First time service was best experience had yet. More

Very good service The staff is friendly and the service is excellent. They are knowledgeable and honest. I would recomend this dealer to my friends. The staff always t The staff is friendly and the service is excellent. They are knowledgeable and honest. I would recomend this dealer to my friends. The staff always treats my with courtesy and explains what the vehicle needs and why. More

Great Service! Joe Geisbert and Brian Miller provided excellent service to me and my subaru wrx. Will be returning to deal with these two again in the future. Joe Geisbert and Brian Miller provided excellent service to me and my subaru wrx. Will be returning to deal with these two again in the future. More