Zeigler Honda of Racine

I went for an oil change. I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told me what do you want me to do about it. I had to talk to the manager, Brian and get things squared away and get my glove box fixed. I did not appreciate being lied to or having me come out for an appointment and the parts were not there so that's why I say my experience was fair. More

My experience of the dealership is that it is clean and well run and the staff are kind, professional, and responsive well run and the staff are kind, professional, and responsive More

Fast and great job. Very friendly The staff explained everything they did along with the paperwork they gave me Very friendly The staff explained everything they did along with the paperwork they gave me More

They were fast with getting my oil change done but the car wash wasn’t the best. My car was still dirty car wash wasn’t the best. My car was still dirty More

In December of 2024, I bought my car from them after my original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had ar original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had arrived first) and he let me know there were issues starting the car, and it seemed that the techs and salesman were previously aware of these issues. When I arrived, they tested the battery that the service guy said was good and he just tested. When we tested the battery, he said it was no good and replaced it. Car started fine, so I wasn’t worried. Now, six months later, the car is having starting issues. I took it back to you guys and now you say the starting motor is bad? Not only that, but the car that passed a safety inspection is leaking oil, has a bad brake caliper, and most concerning has ball joints with “excessive play”. You wanted to charge me 6500 for a car I bought for 12-13K. I took it to a reliable shop that I have been working with for over 5 years on multiple vehicles, and he couldn’t find anything past the starting motor (which it seemed like you guys were aware of 6 months ago). I was so disappointed because the GM seemed to care about sales/service experience, but does not have his team ready to deliver on the expectation. The Zeigler name is on a lot of dealerships, and I really want to trust it and keep working with this dealership but I don’t think I can after I was misled and charged $129 for it. Thanks for the oil change. More

Miguel made the effort and helped in our time of need Miguel made our experience what it was, if all salesman would be like him, wow is all I can say Miguel made our experience what it was, if all salesman would be like him, wow is all I can say More

Miguel took ownership of the multiple issues i had and was able to get people together at last minute from contact issues, to making sure the front license plate bracket was installed. I also witnessed h was able to get people together at last minute from contact issues, to making sure the front license plate bracket was installed. I also witnessed his interactions with other customers, and was able to also solve their needs/ wants as well. More

Extremely efficient and knowledgeable staff; I was very impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the l impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the loaner vehicle I was given; the only disappointment I had was returning it. My wife and I are so very grateful for all you have done for us to make our experience second to none; we look forward to hopefully buying our next vehicle from Zeigler Honda. More

Excellent variety of used cars to look at. Sales rep Johnny Sakoufakis was very helpful. Sales rep Johnny Sakoufakis was very helpful. More

Fast and thorough. Explained what needed to be done. Gave us the options to get the work done. Explained what needed to be done. Gave us the options to get the work done. More