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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,485 Reviews

1,485 Reviews of Zeigler Honda of Racine - Service Center

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August 13, 2024

Jacob was very kind and most helpful. And, I assume the Z-Coat was put in well. I can't tell because I can't see it. I look forward to a long relationship with Honda in Racine. More

by KELLYG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm, Zac, Jacob
Aug 20, 2024 -

Zeigler Honda of Racine responded

Thank you for sharing your experience with Zeigler Honda of Racine. We appreciate your kind words about our team and the Z-Coat. Take care.

August 12, 2024

I have not had my car serviced at the dealer since I first bought it - they were efficient and timely. More

by CUSHDOG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My wife took it in - don’t know who worked with her
Aug 12, 2024 -

Zeigler Honda of Racine responded

Thanks for sharing your experience, and we’re glad to hear you were satisfied with the efficient service at Zeigler Honda of Racine.

August 12, 2024

Knowledgeable staff helped me to make a good decision waiting to get additional services done that were required maintenance as I was getting my oil changed.It saved me time. I was happy with the service More

by Smentek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Zeigler Honda of Racine responded

Glad to hear that you were satisfied with the service at Zeigler Honda of Racine and found our staff knowledgeable. We always aim to save our customers time and provide great maintenance services. Wishing you safe travels!

August 11, 2024

I am very pleased with the two year free oil change and tire rotation offered by this dealer after new car purchase. The staff were courteous and a nice waiting area. My service took a little long as was a More

by MicheleG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Zeigler Honda of Racine responded

Thank you for sharing your experience with Zeigler Honda of Racine. Great to know that the free oil change and tire rotation were beneficial, and that our team was courteous. We appreciate your patience during the wait time.

August 10, 2024

I was seated and asked to wait and I waited over 2hrs and the finance dept had already left for the day. Nobody checked on me or anything. I had to go up and ask. My car was also brought in for the ac co More

by stacey_mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Whittaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Zeigler Honda of Racine responded

Hello, We are grateful for your review here at Zeigler Honda of Racine. Our Service Team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to address the level of communication and overall customer care that you received about the status of your vehicle, as well as your feedback regarding an AC compressor repair. Please reach out to me so we can discuss this further. Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

August 09, 2024

Brian Ingram took care of our service from the start. Was straight forward and got out car fixed and back to us in a timely fashion...and we appreciate the good customer service over all. More

by E.Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguinaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Zeigler Honda of Racine responded

Thank you for your review of Zeigler Honda of Racine. Great to hear our team provided timely and efficient service. Enjoy your day!

August 09, 2024

Worked with Tim and he was very helpful and responsive. Scheduling was quick and easy More

by WIARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Zeigler Honda of Racine responded

Thanks for the feedback. Please reach out if there's anything more we can do for you at Zeigler Honda of Racine.

August 08, 2024

The staff is professional, knowledgeable and friendly! The workmanship is first rate. The facility is clean and welcoming. More

by SNHOMEBASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Batayneh
Aug 09, 2024 -

Zeigler Honda of Racine responded

Zeigler Honda of Racine is glad to hear you had a great experience with our team and facility. Thanks for the kind words, and take care!

August 08, 2024

Customer service yesterday was excellent. I was greeted timely, explained what was needed and service time was short More

by WATERS3425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman’s name in service
Aug 08, 2024 -

Zeigler Honda of Racine responded

Glad you had a good experience with Zeigler Honda of Racine. Please reach out if there’s anything we can improve upon.

August 08, 2024

Time is not their concern. My car sat for 15 minutes after oil change. The wife called and said she needed her car back NOW! All this could’ve been prevented if they cared abou More

by Bruceleroy1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Zeigler Honda of Racine responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team regarding the time taken for an oil change. Please reach out to me at your earliest convenience so we may discuss this in greater detail. I look forward to speaking with you. Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

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