"Had my car detailed..."
I was disappointed with the seat spots not coming totally clean, but had been told they couldn’t promise that they would. So no problem or blame for this issue.
Everything else was excellent but would recommend a better cleaning at the very bottom where the doors close.
I would let you do another detail if needed.
Thank you for your service, getting me in on short notice, and having it done at the promised time.
Other Employees Tagged:
I don’t remember his name but he did the detailing.
"EXCELLENT SERVICE "
I CAME IN ON A SATURDAY , BOUGHT THE TRUCK I WANTED, IT WAS A USED TRUCK, I HAD A FEW ISSUES WITH IT AFTER THE PURCHASE, THEY GAVE ME A LOANER VEHICLE, AND REALLY IMPRESSED ME IN THE END, MATT DOUVIKAS IS A ASSET TO RACINE HONDA, BEST CUSTOMER SERVICE SKILLS I HAVE EVER HAD AT A DEALERSHIP, THANK YOU MAGGIE, ZACK & JAMES ALSO.
"Best experience "
This dealership is by far the best place to shop for a car and truly listen to their customers needs and goes above and beyond to make them happy! Maggie, Doug and James are phenomenal and we could not say more enough about them! Glad to be apart of the Honda family!
" Great experience nice easy "
- Turbo civic
Dealership works great with everybody’s friendly kind respectful and there to help you out . I wasn’t even thinking about getting a new car since mine was a 2016 but they said they’re making deals like crazy and they are here to help keep me in the Waranty which they did great place to buy a car from !
"Watch your paperwork, you will be mislead to sign."
- John W
SCAM, MISLEADING, CROOKED DEALERSHIP!!!!! We purchased a brand new 2019 Insight from Racine Honda on 8/25/28. Everything went great at first over the phone and email prior to arriving. We we so excited to work a deal with Racine after they accepted our purposed offer on a 36 month lease. Then everything went downhill from there. Per arrival we waited over an hour after being told everything would be ready before we got there, the car was not even cleaned yet. This did not really bother us as it is expected at Dealerships, just irritating. When it came to the paperwork, the Finance Manager did not go over anything with us, just had us sign, insisting everything was fine, he was a nice guy, nothing lead us to believe anything wrong. When we got home we noticed the Term of the contract was 42 months and not 36 months and the odometer was off by over 400 miles. We emailed the dealership after hours trying to fix what we thought was an honest mistake and got no answer back. After several failed attempts via phone, nothing has been resolved. If you look up (TILA) & (CLA) Acts this dealership will violate those for you on your behalf. So if you need a great deal on a New Honda BUYER BEWARE!
"Used car purchase"
The staff was awesome! I found a car on line and the on line rep Maggie was very responsive. I had to travel from out of state and they were great to work with me and willing to take a deposit to hold the car for a week until I could make the trip. When we arrived they had the car cleaned and were ready for us! Jesse, the sales rep was on top of everything and great to work with. The entire process was seamless, from working on pricing, trade in, and financing. I love my car and the 6 hour drive to purchase was absolutely worth it and I would do it again! Thank you everyone at Racine Honda, you have a great team!
"Got what I wanted for a fair price "
The customer service was great, they were understanding about my needs also. They worked with me on the price and even gave me a good deal on my old Buick for trade in. Very easy to work with.
Thank you Maggie, Jesse, and Craig!
- New CRV
Everyone that my wife and I worked with did an outstanding job. We are so happy that we leased our new CRV from Racine Honda.
"Installed leather seating way beyond my "
Installed leather seating. Beautiful. Job well done. They went beyond expectations. Kept my car for wfree RN while I was im vacation. Washed it for us too
"New Honda CRV purchase"
For me car buying is not fun. I would recommend this dealership for how efficient and responsive they are. Some, but not a ton of “back and forth” when negotiating. They moved on the paperwork part of it very fast, had everything ready to go when I arrived. Also responsive when I had a follow up question.
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