Zeigler Honda of Racine - Service Center

The service department is clean and the staff is helpful and friendly. The only issue I have is back ordered parts, I’ve been waiting 3 weeks now and don’t know when it will be here. and friendly. The only issue I have is back ordered parts, I’ve been waiting 3 weeks now and don’t know when it will be here. More

David made our buying experience as easy as buying an ice cream cone! Our salesman was very knowledgable which made our purchase an easy one! cream cone! Our salesman was very knowledgable which made our purchase an easy one! More

The service department has always been a pleasant experience. My service advisor Tim has always been professional and cordial! Empathy experience. My service advisor Tim has always been professional and cordial! Empathy More

Would recommend excellent costumer service very happy with the work no waiting for long time very pleased thank you so much with the work no waiting for long time very pleased thank you so much More

Scheduled for a mirror recall on my passport and have had issues since. The mirror looks like a funhouse mirror. I went back in immediately and they said I would get a call later that day - never received issues since. The mirror looks like a funhouse mirror. I went back in immediately and they said I would get a call later that day - never received one. I called Monday morning and was given a Wednesday appointment. I dropped my car off to be repaired and never received a call saying the work was complete. When I called at 4 said it was ready and I requested a shuttle. When I got there I was handed my keys and said your car is there or around the corner. As I was driving the mirror is NOT fixed - it still looks wavy like a fun house mirror. I immediately called and was sent to service the phone rang for over a minute and then said ‘MRS *** I swear your car is ready I saw the paperwork.’ They didn’t say hello or even know I already had picked up my car. I was told the mirror issue is still a problem and was told I will hear back about scheduling or what they can do to actually fix an issue they caused and nothing. More

Great. Moe was very helpful n patient in helping n answering my questions n concerns Moe was very helpful n patient in helping n answering my questions n concerns More

My car is always well taken care of, and communication is excellent! Tim is the best! excellent! Tim is the best! More

Great. Everyone went out of their way to make sure we were satisfied. You need to add a 6 to the ratings for this team Everyone went out of their way to make sure we were satisfied. You need to add a 6 to the ratings for this team More

I came in for an oil change. I didn't know that you guys were having a deal where you spend $50+ and you get free windshield wipers. I did ask for new windshield wipers but had n I didn't know that you guys were having a deal where you spend $50+ and you get free windshield wipers. I did ask for new windshield wipers but had no knowledge of the deal. When the gentleman who checked me in came to hand me the bill he told me the windshield wipers were free because I spent $50+ dollars. This was a pleasant surprise and one of the reasons I only go with the Honda dealership. He's an excellent employee and should be told so. More