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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,540 Reviews

1,540 Reviews of Zeigler Honda of Racine - Service Center

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October 01, 2023

You replaced my stater switch and door switch long time ago has more issues you said no covered . Why not you did not fix it wright the first time . Now you eat $1500 to fix what you did not fix. More

by DAVEHOLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Batayneh
Oct 01, 2023 -

Zeigler Honda of Racine responded

Dave, We appreciate you sharing your feedback regarding your experience with our Service Team. It would be great to speak with you about the repairs that have been performed on your vehicle. Please reach out to me at a time that is convenient for you. Thank you, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

October 01, 2023

The service advisor was very cordial and informative. I do not feel he was trying to slip anything by me. More

by Davidgordon1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Very professional and fast service. Treated me well, will definitely bring my car back in the future. More

by amyhre1501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Zeigler Honda of Racine responded

Hello, thanks for this glowing review! Professional and fast assistance is always valued here at Zeigler Honda of Racine. Come see us again for any of your future vehicle needs.

October 01, 2023

It was quick and easy love the car and Thomas did a great job thanks More

by DREWYATES66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas splats , Maggie Sewell
Oct 03, 2023 -

Zeigler Honda of Racine responded

Hello and thank you for this wonderful five-star review! We are thrilled our team of professionals was fast and made the process easy. Please reach out to Zeigler Honda of Racine if we can be of any further assistance.

September 29, 2023

Terry Barnes and staff were very helpful. The dealership answered my questions and all was great. More

by tjmuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Sewell, Naomi Ibarra, Nicholas Delao, Mo Batayneh
Sep 29, 2023 -

Zeigler Honda of Racine responded

Hi, we are very pleased to know that our team was very helpful, answered all of your questions, and provided a great experience on your visit. Thank you so much for leaving us 5 stars and this kind review. Our team will be more than happy to assist you with anything you need on your next visit at Zeigler Honda of Racine.

September 28, 2023

The Service writer mr. Cameron what is the best I’ve seen in a service department More

by Jjarcdina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Leipski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Zeigler Honda of Racine responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. Our Service Team strives to deliver an excellent customer service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Zeigler Honda of Racine.

September 25, 2023

The waiting room area is extremely nice and very clean. It would be a very nice spot to work in if I had to wait for my car to be fixed. More

by vickster02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Zeigler Honda of Racine responded

Hello. Thank you for highlighting how extremely nice and very clean our waiting area is here at Zeigler Honda of Racine. Your complimentary review of our Service Team is much appreciated.

September 25, 2023

Fast service compared to others. Don't push you into service that's not needed. More

by mary.carignan1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Zeigler Honda of Racine responded

Thank you for the positive review, Mary. It brings us joy to know that you received fast service from our Service Department. If you have any questions, please reach out to us at Zeigler Honda of Racine. We are always here to help!

September 24, 2023

Staff knowledgable, friendly and area clean. Waiting area clean. I used online scheduling nice way to schedule. More

by BETTERY.TRIMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Zeigler Honda of Racine responded

Thank you for your five-star review of Zeigler Honda of Racine. We are so glad that you had a friendly and knowledgeable experience with our staff during your visit and we hope to work with you again someday. Take care.

September 24, 2023

Disappointed. No free soda or snacks is ridiculous. Not offering to drive me home and forcing me to wait is not cool. The waiting area is too loud and the windows More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Zeigler Honda of Racine responded

Hello, Customer feedback is important to us here at Zeigler Honda of Racine. It would be great if we could connect regarding your recent visit with our Service Team and the overall experience you were provided. I ask that you use the contact information below to reach out to me at your convenience. I look forward to hearing from you, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

Sep 24, 2023 -

No responded

I have nothing else to say. Everything is in the review. Re-read it if you are confused.

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