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eCarOne

Plano, TX

4.8
3,039 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 3,039 reviews

November 02, 2025

I love the eCarOne model. Low pressure, easy to pop in for a test drive, good communication. Bryan was great to work with and helped me with all the logistics to get a PPI com More

by david
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

eCarOne responded

David, thank you for the fantastic five star review and for choosing eCarOne for your Porsche. We are glad to hear our transparent process and low pressure approach made your experience smooth from test drive to delivery. Bryan is committed to clear communication and helping customers through every step, including coordinating inspection logistics, and it is great to see that recognized. We appreciate you highlighting our fair pricing and efficient paperwork process. Enjoy your Porsche and welcome to the eCarOne family. We look forward to helping you again when you are ready for your next vehicle.

November 02, 2025

The most relaxed experience I’ve ever had buying a car. No pressure.at all. More

by Shirl the Pearl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

eCarOne responded

Thank you for the fantastic five star review and for choosing eCarOne for your Mercedes EQS. We are happy to hear that your experience with Vinh and Jared was the most relaxed car buying experience you have had. Our goal is always a smooth, pressure free process, and it means a lot to know we delivered that for you. Enjoy your Mercedes EQS and welcome to the eCarOne family. We appreciate your trust and look forward to helping you again when you are ready for your next vehicle.

November 02, 2025

I had a wonderful experience purchasing from eCarOne. They were extremely helpful and made the entire process very smooth. Vinh did an excellent job answering all my questions and assisting me with setti More

by Kevinxls1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

eCarOne responded

Kevin, thank you for the incredible five star review and for choosing eCarOne for your Tesla purchase. We are glad to hear that Vinh made the experience smooth, informative, and enjoyable. He always takes his time to answer questions and walk customers through their vehicle features, especially on electric vehicles, and it is great to see that reflected in your feedback. We truly appreciate your recommendation and the shoutout to Vinh. Enjoy your Tesla and welcome to the eCarOne family. We look forward to helping you again in the future.

November 01, 2025

I recently purchased my car from eCarOne this past week, and I couldn’t be happier with the experience. Adam was my sales representative, and Ash handled our financing. Both provided excellent service — pro More

by Melrio913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Melissa, thank you for the five star review and for choosing eCarOne for your Mercedes EQS. We are thrilled to hear Adam and Ash delivered such a professional and seamless experience. Adam is dedicated to taking care of every detail and making sure our customers feel supported from start to finish, and we are glad you felt that throughout the process. We truly appreciate your trust and your kind words. Enjoy your EQS and welcome to the eCarOne family. We look forward to helping you again in the future.

November 01, 2025

Paul was great to work with. I was ablr to do most things over the phone making the pickup process quick. More

by ACSmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Andrew thank you for the amazing review and for choosing eCarOne for your INEOS. We are glad to hear Paul made everything smooth and efficient and that you were able to handle most of the process by phone which made pickup a breeze. That is exactly the easy and straightforward car buying experience we aim to deliver every day. Welcome to the eCarOne family and enjoy your INEOS. We appreciate you and look forward to helping again in the future.

November 01, 2025

This was one of most pleasant experience that I have ever had purchasing a vehicle. The process was simple and no hassle all questions or concerns were answered in a timely manner. Once arriving to the deale More

by poophi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Thank you for the five star review and for choosing eCarOne for your BMW purchase. We are thrilled to hear that Kim and our team delivered such a pleasant and simple experience. Our goal is to make the process smooth, transparent, and respectful of your time, so we are glad everything was answered quickly and your visit was efficient. We appreciate you sharing your experience and we look forward to helping you again. Welcome to the eCarOne family and enjoy your BMW.

November 01, 2025

I had an amazing experience purchasing my car from ECARONE and working with Paul and Ash. From start to finish, they made the process smooth, transparent, and stress-free. Both were friendly, knowledg More

by rezy79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Thank you for the five star review and for choosing eCarOne for your BMW. We are thrilled to hear that Paul and Ash delivered a smooth and stress free experience from start to finish. Our goal is always to provide transparent communication, real support, and a comfortable buying process without pressure, so we are glad you felt that throughout. We appreciate you sharing your experience and we are here anytime you need us. Enjoy your BMW and welcome to the eCarOne family.

November 01, 2025

Great dealership. Best part - even after the sale, they kept in touch and answering all my doubts. Paul adkins and Ash have been a great help. I will buy all my future More

by Anadi.bahuguna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

eCarOne responded

Thank you for the five-star review and for choosing eCarOne for your BMW. We are glad to hear Paul and Ash took great care of you and continued to support you even after the sale. That level of communication and service is exactly what we strive for with every client. We appreciate your trust and look forward to helping with your future vehicle purchases. Enjoy your BMW and welcome to the eCarOne family.

October 31, 2025

Absolutely horrible experience. The sales person I was dealing with, Johnny, was cordial but no knowledge at all about the Cayenne I was trying to buy. His Manager, the Internet Sal More

by Patriotsgames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Tran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Usman, thank you for the feedback. You were in contact with our team for over two weeks and at no point did we ever tell you the vehicle was on hold for you. The only way we reserve a vehicle is with verified proof of funds or approved financing and agreed pricing. As a high volume nationwide retailer, we cannot hold vehicles based solely on intent, and we apply this policy fairly to every customer. You chose to wait for a 401k loan to fund, which we respect, however without verified funds we cannot remove a vehicle from the market. Asking for confirmation of funds prior to pickup is standard practice to protect all customers and ensure inventory is handled fairly and transparently. Calling our team “frauds” and “bullies” simply because you missed out on a vehicle is not accurate and frankly comes across as emotional and unfair. We treat every guest with respect, and while we understand this situation was frustrating for you, resorting to name calling does not change the facts. We wish you the best in your Porsche search and hope your next transaction goes smoothly.

Oct 31, 2025 -

Patriotsgames responded

401k loan was approved and you knew that I already have the check in my hand and had a confirmed appt to come in and pick the car up. In addition to to, your rude attitude, yelling at me and overall being extremely rude behavior now makes me satisfied that I did not buy your car. My money and I deserve better than your dealership So you can lie all you want, I am just not going down to your level. You should not be selling Porsche. That brand is a very respectable brand.

October 31, 2025

I was dealing with Paul and he was great, but the car just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business lik More

by Steve Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

eCarOne responded

Steve, thank you for the five star review and for taking the time to visit us. We appreciate your kind words about Paul and TL and we are glad to hear they provided a sincere, professional, and well informed experience. Even though the vehicle did not have the exact features you were looking for, we are grateful for the opportunity and we are always happy to help you find the right fit. We look forward to earning your business when the perfect vehicle comes in. Thank you again for considering eCarOne and we hope to see you soon.

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