We contacted the Acura of Tempe service department and - Mark Gonzalez Quality Assurance Manager
We contacted the Acura of Tempe service department and left a message for our service advisor from our last visit. Andrew Harvey returned my call within 20 minutes. He listened carefully to my concerns about our MDX, reassured me he could help, and verified that our certified vehicle repairs would be covered under warranty. Andrew kept us informed and confident that we were in good hands. This was the most enjoyable service experience we’ve ever had. My wife and I are considering trading in our MDX for a new model, and this visit reinforced our trust in doing business with an honest dealership. Andrew Harvey is a true asset to your company.
Thank you,
Mark Gonzalez
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