4 Arizona Acura Dealers
The buying and financing process on the purchase of my - Tom Kealy
The buying and financing process on the purchase of my new Acura when working with the sales manager and finance manager was easy and straight forward. The car I wanted was not in the dealer’s inventory. The general manger was able to get the car I wanted that was on its way to another Acura dealership and have it rerouted to the Peoria location. Everyone was very professional!
Top Reviewed Specialists At This Dealership
Sales and Leasing consultant
Sales and Leasing Consultant
Sales & Leasing Consultant
I was close to the end of my Acura lease and Mike has - williab1
I was close to the end of my Acura lease and Mike has been in contact with me about trading in the lease early , 1 month, and moving into a new lease. Mike told me about an Acura RDX Advance AWD in the right color combo that had recently arrived and we scheduled a test drive. I was able to take it home to show my wife, she stresses out at car dealers, and we agreed it would be our perfect next vehicle. The trade-in and leasing process was straight forward and I was driving home with the new Acura in a surprisingly short period of time. Great leasing experience with Mike with an assist from his manager Norman. I'll diffidently be back at Chapman in 3 years for my next lease.
very friendly, and easy to talk with. - khansonaz
very friendly, and easy to talk with. Interested in getting my care serviced on time and within budget!
I bought a used 2015 Santa Fe there. - phil
I bought a used 2015 Santa Fe there. It had a bad shimmy on the freeway and after I had it a few days realized it was leaking oil all over my garage. Brandon Lee sold me the car. He was fine until I had a problem and left him messages and he never answered his phone and never got back to me. So I called his sales manager Caelen. Answered the phone right away. But the check had cleared and apparently the love was gone, he told me to bring it in but he said it was a used car and hoped I realized that and there were really no guarantees (well multi-point check but what exactly do they check and 3 month limited warranty but they don't say anything about the limited part). I really felt like he was using anything to get out of responsibility and felt kind of dirty after talking to him. So then Stephan from the service department called after a couple hours. I must say after that things got so much better, I was talking to a guy who wanted to solve problems and help me, not just scurry away. Took the car in, they fixed the leak no problem and rebalanced one of the front wheels which totally fixed the shimmy. So sales department zero stars, service department 5 stars, guess that averages out to 3 stars.