Sales review - Bks1234
Sales staff is very personable and friendly. They listen to your needs and produce results. I always bought out of town thinking I would get a better deal. Boy was I surprised. Orr and their staff earned my business. No more out of town buys for me. Believe me check with Orr and save yourself a trip.
Top Reviewed Specialists At This Dealership
Awesome Local Dealership - Kelly
Everyone worked so hard to make the right deal for me!! I appreciate the time and effort from Russ, Terry, Adair, and Antonio. And, I absolutely love my new Toyota 4Runner!!
New Vehicle Specialist
I'm very happy with my new (used) car! - LORRA.SHANNON
We shopped all over the internet and the state of Arkansas and surrounding states for a new vehicle for nearly 2 years before finding exactly what we were looking for right here in town.
Senior Sales Specialist/Internet Sales Manager
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Go above and beyond to help you. - T&R
We were traveling through the area and the nav system in our new cadillac decided it wasn't going to work. Everything else in the cue worked. So locating the closest dealership to out hotel was Parker. Upon arriving we saw a salesman putting the rope across the lot. We pulled up and we were able to catch him (BRYCE) to ask what time they open tomorrow. He said 8am and we explained we were on a road trip from PA to NM. He asked what the issue was that we were having trouble with. We told him and he easily could have said come back tomorrow and see service, but he did not! He took the time to say "Lets see if we can do a hard restart on your system and it may fix the problem. He stayed there with us and took us step by step through the process to see if it that would fix the problem. Sure enough it did and we were back on the road! Bryce went out of his way, after hours to help us out! Incredible! If you are looking for a salesman who will take excellent care of you, Call Bryce! Its obvious this dealership rocks its customer service.
Many THANKS Bryce!
Rebecca and Todd ( PA)
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.
Attention to Detail - Razorback
CADILLAC of Bentonville wa very attentive in providing service for my 2014 Cadillac XTS. The screen for information was broken by excessive exterior heat. The service departments of Superior Motors in NWA was very helpful. They have been always helpful to me and my business and family.
check engine light - BETHMAC_TX
I am in from out of state to be with my dad in the hospital. The check engine light came on so I took my Tahoe to Orr Chev to get it checked out. They were swamped but understood my situation and managed to work me in quickly to diagnose and repair the cause. Natasha, the service advisor was excellent! She went above and beyond to help me out so I could get back to my family. I truly appreciate the kindness, consideration and professionalism shown me during my visit.
To Money Hungery and don't care about their customer - Unsatisfied costumer
Let me start by saying the extended warranty they offer and I paid an extra $1500 for is a joke.. It never covers any thing and the service center will make sure of this from what I have experienced.. The people who work in their service center doesn't have enough respect to call you to inform of what they are going to do to you car and that isn't going to be covered before they do the work.. Even after you make it very clean that you want them to call you before they do anything that will cost you money.. They even give your their word that they will call but guess what the only call you get is to inform you that your car is done and that you now owe them money because this amazing warranty that you bought wont cover the cost.. The warranty is suppost to be bumper to bumper 75000miles if anything breaks they fix it you'll never pay more them a 100$ out of pocket and that is only suppost to be if you use a company that is outside of their an approved machanic list.. Even the dealerships sells ppl is like a bunch of buzzards that hover over you and pressurer the xxxx out of you.. Filling your head with a bunch of deals that is not at all what they act like they are.. I wish I would of never bought anything from this car lot and I will never take my car back to them again! Not even for any of my services I would rather pay out of pocket then give them another dollar of my money...
Love My Cadillac - LMBall
They made buying the car I wanted possible. My salesman Marty Yates went above and beyond for me. Have since continued to have all certified maintenance done here also. Great Deal--Great Dealership!
Buy your Cadillac in Little Rock! - badexperience
The service at Smith in Fort Smith is terrible. They are slow, and it seems every little thing is not covered by warranty, such as cleaning carbon out of the induction on a brand new car? They sing a great song up front, then you have to shell out the bucks. In my opinion, they are con artists. Never again for me!
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