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We always take our 2018 Equinox to the Cadillac side for... - Denny4Life
We always take our 2018 Equinox to the Cadillac side for all service. Tracie and the Cadillac team are top notch and deliver exceptional customer service and unparalleled service on the vehicle. I can’t say enough about how great they are. I can only give 5 stars but I would give more if I could!!!!
Top Reviewed Service Specialists At This Dealership
Chevrolet Service Advisor
Really Great People. Purchased our 2015 GMC Acadia new... - Tommy Smith
Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping us.
Sales and service are fantastic! We highly recommend... - JayandMargie
Sales and service are fantastic! We highly recommend Cadillac of Bentonville for both. We bought our escalade from Steve and had a problem with the Que screen right away. They took care of the problem quickly with great service. Great staff.
Good afternoon McLARTY Nissan dealership. I have recently... - mac25490
Good afternoon McLARTY Nissan dealership. I have recently had my 2015 Nissan Versa serviced at your service center. I scheduled a appointment with my service advisor Jordan Camp. Upon my arrival on Saturday April 11 I was greeted by Jordan. He explained to me in detail what services were going to performed on my vehicle. Jordan was very knowledgeable about all services that were going to take place that morning on my vehicle. Just want to give Jordan a high five for his excellent service and his job knowledge as a service advisor. Sincerely Michael Cox.
Parts department problems - Jeremy
Ordered floor liners in person at the parts department to insure I got the right ones. Called for 4-5 days before finally speaking to Cody in parts who said they were in. I drive an hour to Jonesboro to find that they are not in. Cody says well I can ship them to you. I thought that would be awesome. So I give him a $100 and $25 Chevy rewards voucher as partial payment and go for my card to pay the balance. He said “don’t worry about the difference, we have a little wiggle room on the price.” This was on a Wednesday so on Friday I call to verify that they’d been shipped only to find Cody had quit. Now the dealership will not honor the price Cody promised me. It seems that working with management at this dealership is impossible. I hate being made to be a liar but this is exactly the way I’m being
made to feel.
Buick Regal - 1cat2dogs
I have already told people to go there, great service and very helpful, did not push me into buying will now only buy cars from Ben Eddings
service - CGLYNN.GG
WE purchased an Escalade from Mike and Frank back in Feburary, this visit was our first, it was prompt and friendly, we drove from Little Rock to purchase this vehicle and so far was worth the drive.
100% Trustworthy - pat.fultz.18
I've been taking my 1994 Honda Prelude (my baby) to Honda Pro for several years now. They use only Honda parts and the quality of work is superb. They never try to push more service on you like some tend to do, they just put comments on your receipt letting you know any recommended work that might need to be addressed at some point.
Always friendly and helpful!
To Money Hungery and don't care about their customer - Unsatisfied costumer
Let me start by saying the extended warranty they offer and I paid an extra $1500 for is a joke.. It never covers any thing and the service center will make sure of this from what I have experienced.. The people who work in their service center doesn't have enough respect to call you to inform of what they are going to do to you car and that isn't going to be covered before they do the work.. Even after you make it very clean that you want them to call you before they do anything that will cost you money.. They even give your their word that they will call but guess what the only call you get is to inform you that your car is done and that you now owe them money because this amazing warranty that you bought wont cover the cost.. The warranty is suppost to be bumper to bumper 75000miles if anything breaks they fix it you'll never pay more them a 100$ out of pocket and that is only suppost to be if you use a company that is outside of their an approved machanic list.. Even the dealerships sells ppl is like a bunch of buzzards that hover over you and pressurer the xxxx out of you.. Filling your head with a bunch of deals that is not at all what they act like they are.. I wish I would of never bought anything from this car lot and I will never take my car back to them again! Not even for any of my services I would rather pay out of pocket then give them another dollar of my money...
Go above and beyond to help you. - T&R
We were traveling through the area and the nav system in our new cadillac decided it wasn't going to work. Everything else in the cue worked. So locating the closest dealership to out hotel was Parker. Upon arriving we saw a salesman putting the rope across the lot. We pulled up and we were able to catch him (BRYCE) to ask what time they open tomorrow. He said 8am and we explained we were on a road trip from PA to NM. He asked what the issue was that we were having trouble with. We told him and he easily could have said come back tomorrow and see service, but he did not! He took the time to say "Lets see if we can do a hard restart on your system and it may fix the problem. He stayed there with us and took us step by step through the process to see if it that would fix the problem. Sure enough it did and we were back on the road! Bryce went out of his way, after hours to help us out! Incredible! If you are looking for a salesman who will take excellent care of you, Call Bryce! Its obvious this dealership rocks its customer service.
Many THANKS Bryce!
Rebecca and Todd ( PA)
The most pleasant time spent at any Dealership. - enyawsmas1
Best service experience of any I have had. I have purchased many new and used vehicles in the last fifty years and this was the only one that I actually enjoyed the entire process. I credit Ike for helping me through the whole process. A big thanks to the whole sales and service staff.
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.