272 California Mercedes-Benz Service Centers

It was great customer service and he was very polite and - Minjung1987

It was great customer service and he was very polite and professional. I love my new car!

Bryan is very thorough with his explanations of what I - Jersey1022

Bryan is very thorough with his explanations of what I need done. Very honest. Have been his client for years and I trust him.

The service at the dealership is exceptional, and - Mark

The service at the dealership is exceptional, and especially the interaction with Service Representative Don Murphy. He’s as good as it gets. Phenomenal and expedient service.

The service and performance of the dealership was very - Odsinc909

The service and performance of the dealership was very good and very professional. The service advisor is very knowledgeable and good at explaining the issue with your vehicle.

Good customer service and nice environment , clean place - Toum00

Good customer service and nice environment , clean place to stay for a while and refreshment.

Whoever handles their instant messaging does not - nmcdonough

Whoever handles their instant messaging does not understand the service business. They said about $235.00 for an oil change and an hour or two. Then he says $235 or less. And they think I'm going to trust this? Funny how this works from Mason which has a dog photo. He abruptly ended the chat when I questioned the 2 hours. When someone isn't local you might want to be more accommodating and schedule it. I have no intention of driving a great distance and waiting for 2 hours for them to get around to it. The difference between wanting the business for your overpriced service and not. Be sure to do your due diligence. This dealer is owned by Swickard who has a social media to spin their way out of incompetence. Read the reviews on Yelp. Chose wisely.

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

Great dealership a little pricey but the service from my - Tsimpson001

Great dealership a little pricey but the service from my service advisor makes up for the prices

One of the poorest run dealerships I’ve encountered. - Sdtcg023

One of the poorest run dealerships I’ve encountered. Caught service advisor in several lies during our service. Asked to have service manager contact me. They never did, left 3 messages on Service managers voicemail and they never called back. Seems the poor attitude towards taking care of customers starts at the top. If they cared they would at very least call back but they never did. It’s a shame was hoping to establish a relationship with a dealer but now I’ll have to drive to Carlsbad or Kearny Mesa.

juan anyonio kim is best of best ! - abbyrang

juan anyonio kim is best of best !! I really appreciate for the service. thank you

They have always been efficient, and pro-active, even - tinkermax

They have always been efficient, and pro-active, even with "surprise" visits like tire blowouts. Jenna in particular takes great care of her clients in the service department.

Efficient, customer oriented service - excellent follow - Thankful

Efficient, customer oriented service - excellent follow through- all with a smile. That’s much appreciated-

They marked the car had a full tank of gas and I told him - emaildennistruong

They marked the car had a full tank of gas and I told him that is not correct it was almost 3/4 gas. I took a picture of it when I left and return the car with the same gas amount. They charged me ~35 for gas. When I called they asked for proof. I sent it to a girl name Jessica and she never responded. I've called multiple times and no one picks up. I'm never going back to Audi West Covina now because of this crappy service from EXECRENTACAR

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

I received a great car with great offer and very fast - hootan.nik

I received a great car with great offer and very fast delivery. I would refer friends and family.

The service rep. - Jesse Cannon

The service rep. was excellent. Overall service was great. The only thing I found inside the car front doors black finger prints, maybe grease.

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.