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Service was great! David was courteous and... - ABBYWILM
Service was great! David was courteous and professional.
I was thinking of going to the Fairfield Dealership because it's closer to my house, but why mess with a good thing.
Thank you Audi of Danbury!!
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
They crashed my car and did nothing for me. My car was... - 737373
They crashed my car and did nothing for me. My car was in for repairs after being stolen. They failed to identify the initial problems, and put on 'refurbished' rims that were still bent. Never looked at the suspension and undercarriage damage, and before I could complain, they crashed the car causing $30k+ damage. They refused to do anything for me. I'm suing them
This dealership was great to work with. Steve and Kit... - budayjill
This dealership was great to work with. Steve and Kit were very helpful and had excellent communication. Everything was transparent - no surprises when I arrived to pick up the car. Don't hesitate to buy from Audi/ Porsche of Wallingford.
Process was quick and efficient. Was treated well. Felt... - Jules.paul
Process was quick and efficient. Was treated well. Felt they knew their stuff etc. would go to dealership again.
I just purchased my 4th Audi A4 from Hoffman Audi. Though... - cchandler-guy
I just purchased my 4th Audi A4 from Hoffman Audi. Though I live in Ma. and there is another dealership closer, I have always gone to Hoffman's where I have consistently had a really wonderful experience!! I worked with Alfonso Lopez this time who was extremely responsive, friendly, helpful and knowledgeable. Dylan was incredibly helpful as well in getting me the car I wanted at the right price.
I would always recommend anyone within driving distance to use them!!! Can't go wrong!!
Horrible service I am in need of help and I continue to... - Janey
Horrible service I am in need of help and I continue to get the run-around.
They were initially very nice so I went ahead and proceeded to try and purchase. There were delays after delays...then the car finally arrived and it was damaged. The dealer blamed the shipper, and the shipper tried to explain the damage as something simple and easy to fix. I did not accept delivery of the car. It turned out the damage to the car had extensive structural frame damage that would take months and over $10k to fix. Although I would not have to pay for the repair, I realized this was no longer the BRAND NEW car I signed up for. Along with this, during the entire process @hoffmanaudinl was unhelpful, unprofessional, and just flat out rude. They constantly tried to punt me off the shipper, the same shipper that they picked and arranged shipment with and continue to try to bully me ( probably because I am a woman) into taking this damaged vehicle. They even insulted me when I asked for a copy of my vehicle agreememt stating that I must have thrown it away.... when infact they never sent it. They have turned what I expected to be a dream car experience with a luxury dealership into a horrifying nightmare. These series of events have left me without a car for weeks resulting in me having to beg for rides and use Uber.
Once you buy a car here they ignore everything after even... - Jared
Once you buy a car here they ignore everything after even when they don’t meet their fulfillment to sell you a car. I purchased a car and I was having difficulty connecting to the Audi mmi system. I asked for assistance and all I get was snarky responses they are not supposed to help and got responses that “if they bought an Audi I would not bother connecting to the mmi it’s useless”. I will attach text messages below to prove. I tried to have them help me connect to my car but they truly have no clue how the mmi system works. I had to attend to another Audi dealership to have them help me connect my car. They truly don’t care for their customers. I know where I won’t be buying any cars from. Anywhere but here. If you want to take chances on a new car and a half winged delivery job look no where else but here!