High-quality Service - ct1990
The dealership team at Audi was extremely helpful during the sale process. Nikki Marconi was very helpful and knowledgeable. Had a great & friendly customer-service experience!
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Top Notch Service from Start to Finish - Daryl Pigat
Janet Chan is a true professional and worked hard to find the perfect vehicle for us. We could not be happier with the overall experience and would not think twice about working with her again. Everyone at Audi Danbury made us feel like we were in good hands throughout the entire process from the first call through to driving our Q5 off the lot.
Amazing Sales Department - Tracie S.
Raquel was so helpful in answering the many questions we had regarding the Audi Q7. She provided us with many different options which helped us decide which vehicle we would eventually purchase. The paperwork was completed very efficiently on the dealership's end. We were very impressed with how smoothly the entire process went. It was also helpful that the dealership was family friendly as we brought our two daughters with us while I test drove and subsequently bought the Audi Q7.
Third Audi, second one from this dealership - DJF/JMF
This is my second A4 from the same salesman, Ron Ayoub. Ron really knows the Audi brand and the intimate details of each model. A true salesmen’s salesman, he made the whole process very easy, and I never once felt like I was being “sold”. Buying a new car can be really nerve racking and I was having a difficult time making up my mind, these folks were patient and very helpful. I never felt pressured by them to make a decision. Also very helpful we’re team members Dwight and Alberto, who also helped me at various points during this process. The teamwork exhibited at this dealership was really impressive.
Still waiting - CL457
Consistent themes.... While waiting for our new car we had an issue and called for help. 4 calls over two weeks were never responded to. Had to call the GM just for a return phone call. Now as an owner i've called and left VMs in the service department 4 times and still haven't heard back.
I get better responses from the DMV.
Excellent Q5, Excellent Dealer, Excellent Experience! - MissQ5
Brian Arndt and his team delivered us a great Q5, and an even better customer experience...thank you for making us extremely satisfied....your professionalism is exceptional
Serive - Lawful
John Adams manager. Worst service ever . I would never go back . Not professional . Never again filed complain with Audi of America on him. Please don’t go there.