45 Connecticut Chrysler Service Centers

Branhaven service Department is amazing! - Mana

Branhaven service Department is amazing! Friendly, knowledgeable staff. Always go out of the way for their customers.

Brian Bolles is Excellent. - BBSPARKEY

Brian Bolles is Excellent. We have been repeated customers for over 40 years due to the great service we have always received.

Mark kept me updated during my wait and the service - Tbonetango

Mark kept me updated during my wait and the service department couldn't have done better. The entire staff was extremely friendly and helpful.

Great group to do business. - pekos

Great group to do business. Always trust service and concerns. Very easy to work with. Good staff.

I brought my new Jeep Grand Cherokee in for its first oil - eguinta

I brought my new Jeep Grand Cherokee in for its first oil change since purchasing it at Capital, and the service was excellent! The team was absolutely amazing—friendly, professional, and made the whole experience easy and enjoyable.

Very patient and courteous and accommodating during the - SMS

Very patient and courteous and accommodating during the process of buying a new vehicle. Juan was very polite

Very friendly people in the service department. - barmarlee

Very friendly people in the service department. Accommodating, courteous and professional. Easy to deal with.

Debbie was great, and made the purchasing process not - Birche Fishback

Debbie was great, and made the purchasing process not just painless but enjoyable. We’ll be back.

Excellent customer service - Jenleelukas77

Our check engine light came on and we called Henri Michaud our salesman. He told us to bring our vehicle in. We brought our truck in and Rich the mechanic was completely upfront and honest with us and said they would need to keep it a few days to fix the problem right. They gave us a beautiful loaner vehicle to dive until we got our truck back. We picked our truck up not only did they wash it and fill the gas tank up they also made us 2 spare keys. Come to find out we also had a remote starter. The service here was awesome and I would recommend Papa's to anyone. The next time we buy a car it will be from Henri even though we live a hour away. Thanks again Henri and Rich!

Ram customer do matter to this dealership - firemanwhose62

These guys were tied up and I had just the day off and the service pull strings to care of me to find the problem and which I would come back at a later time to get repair done. So buying a Ram Diesel Truck and to get serviced by them even after I move to Cranston, RI. I will drive there for my service and will buy my next Diesel Truck from them.

Recall - anacru69

Christopher was absolutely amazing! Great customer skills, very warming and inviting. Makes you feel at ease that everything is going to be okay with your vehicle. I explained my situation and he stated "Don;t worry we will fix the problem" and they sure did! Thank you the infamous Chris from the infamous Ms. Cruz! Great job Chrysler.

Started a new job in Colchester in late 2023. - mmorelli201

Started a new job in Colchester in late 2023. Being close to Troiano, thought I would try their service for my Durango. One of the best MOPAR dealer service departments around. Small, HELPFUL and friendly. They bend over backwards to help. I am now using them for my wife's Jeep. Proof a small dealer ship treats you like a person, not just a number. Thank you!!

My Ram service was quick, easy and everything was - Mark F

My Ram service was quick, easy and everything was explained perfectly by Tylor. I highly recommend.

I’ve always had great experiences with the Mitchell Auto - jenna.keute23

I’ve always had great experiences with the Mitchell Auto Group. They are prompt, courteous, professional, and thorough every time. What truly sets them apart is how they treat their customers. I highly recommend them to anyone looking for top-notch service and a team you can trust.

Excellent service. - arlenezb

Excellent service. Arrived early for my appointment and received immediate service. Total time for oil change and service check 35 minutes.

Everyone is very friendly and helpful that you come in - rmantzaris

Everyone is very friendly and helpful that you come in contact with at the dealership.

This is the worst dealership. - samueal.rambharak

This is the worst dealership. Don't take your car here. You will regret it.

I brought my vehicle in for service and they were so - Santi711

I brought my vehicle in for service and they were so easy to deal with. My service representative was Kimberly and she was super helpful and after talking to her for a few min a realized she really knew her cars and was very good at her job. My car was fixed in a few days ( cheaper than I thought ) and I was impressed. I would recommend these guys to anybody. Tony. AGAWAM MASS.

Horrible customer service. - Adelaida

Horrible customer service. Employees are very disrespectful especially Dave who’s in charge of repairs. He especially likes to talk down and belittle female customers. We bought a 2018 jeep in 2020, the dashboard started to buckle a few months after. We put in many claims for this issue as well as an issue with the rusted paint with Tracy, an Employee who no longer works there .We were told by Dave that Tracy took all of our files when she left and they have no records of our claims. They refuse to repair the issues. We will never purchase another Jeep from Fitzpatrick Dealer or recommend them to anyone.

i wish i could give no stars, i have had an encounter in - Jen

i wish i could give no stars, i have had an encounter in the past with the manager Phil in service and i thought we spoke and moved forward. apparently he just wanted to wanted me to delete the negative review. I scheduled my vehicle for an issue with the hot Air blowing when the AC was turned on. Fairfield service did a diagnostic and said i needed a new compressor. I took the vehicle to get a second opinion from a licensened dealership (after purchasing a compressor) and they said thats not the issue. However, i already purchased it and told them to install. At this point i have paid for the diagnostic at Fairfield (which was wrong), a new compressor and labor for installation but still have the same issue. We try to reach out to discuss the matter with the service manager (Phil) and we get no response. Therefore a review was written about the poor service, communication and wrong diagnostic. Finally i get a call and Phil focuses on the review not asking to bring the car in to look at it, gives a free oil change and we move forward. So the problem still exist i schedule the appt online and receive a cancellation a day before the appt. I do not get a call as to why just an email that says the appt was cancelled. I call the day the car was suppose to be brought in and the receptionist says the manager should call. We never receive a call and i had to call two more times for the receptionist to say the part isnt in… which i am confused about since the car was not brought in to be seen. Then i call again and she goes to the back to talk to Phil and see what is going on. She comes back to say Phil said you preciously wrote a bad review so take the car somewhere else. Phil never called and said anything he just cancelled and shared this message with the receptionist. Completely unprofessional. I bring the vehicle to another licensed dealer and they find the issue in 10 minutes. The only thing that was wrong is the fuse box. The dealership said jeep in fairfield should have tested this and knew it immediately thats what the diagnostic is for. At this point we were out a ton of money for the diagnostic to be wrong, Phil to be rude and not try to check the information that we provided to him. Save yourself and go somewhere else I also sent an email to the owner and have not heard back from him so it shows how much they care about customer service So here we are with all these fees from different