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Dan Kobas helped me find a truck that they currently did... - Keith.collins1148
Dan Kobas helped me find a truck that they currently did not have in stock.Found the truck and delivered it to me two days later.
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Sales and Leasing Consultant
Sales and Leasing Consultant
This was my first time buying a new car. Everyone was... - Chris.gil348
This was my first time buying a new car. Everyone was very knowledgeable and helpful throughout the entire experience. The process was quick and easy. I never felt pressured to buy a vehicle, but was confident in the final decision.
They took my truck and DESTROYED it - Maxvoltage
WILL TAKE YOUR VEHICLE ON BEACH FOR FUN WITH THEIR FAMILY. So, I bought my truck there, which it is really nice and kinda hard to find. The salesman (chris) was pretty laid back, cool, and easy to talk to. Had little trouble financing, but they worked to find someone to finanace, and at a better rate then i thought i would get. Great. 3 days later, have been noticing a ticking noise under the hood... not good. Take it back, they say ok, we will look at, and then gave me a loaner.... wow, couldnt ask for more.... except, why didnt anyone else hear that when THEY purchased the truck. I bought it on one of those super super windy days, so i could only visually inspect. Anyway... 3 weeks later (and a couple days) i get it back.... wow. This thing is disgustingly dirty INSIDE. The driver side... the passenger side... AND the back seats... floor and seats themselves. Sand, dirt, HAIR... about 4-5 inch dark thin curly hair. I have shaved hair as well as my son... which is only people ever in that truck. I look in the back... too which i locked both tail gate and bed slider BEFORE i dropped it off, and both were unlocked upon retrieving...the motor is under the hood... not the bed. Truck has full leather interior with salt water stains running down the seats in the back now. Look underneath... bolts aren't in all the way because crossthreaded so when wind catches it... yup... gone. I was sooo happy to get this truck... and their mechanics took it for family fun for the weekend or whatever.... and then, did ... very bad (trying to refrain) work. I bought a very nice truck, and because i had to have warranty work done on it.... they thought it was their 4 wheel drive loaner vehicle. I am BEYOND mad. How would u feel to get and see that. Update... looked under hood and plastic positive terminal cover is busted completely off.... and where i thought battery cover..... gone. Have about a billion pictures of everything, but cant show here. SOOO mad. This is my personal vehicle i spent so much money on to drive my woman and our kids around in.... and these people took it (without permission... from me anyway) to beat up, wreck the interior.... and do whatever they wanted. How is that ok???
Sold me a lemon - GeminiJR3
NEVER....WILL I EVER BUY A FORD VEHICLE & BUY A VEHICLE FROM WILLIS FORD IN SMYRNA EVER AGAIN! First of all I bought this xxx in 2016. I was told that there was a warranty on the vehicle at the time of purchase... after signing the paperwork, I asked about the warranty paperwork and was told that I could find it online... and guess what there was no warranty... so I was offered to purchase a policy with an extra $200 per month payment on top of the car payment...needless to say I didn't get it...so upon leaving the dealership the day of purchase., the darn airbag light came on out of the blue.... I took it back and forth for 5 months to get this fixed and they never fixed it to stay on indefinitely.... is still on till this day... then last year the head gasket blew...without any warning or issues and engine blew... $2000 to replace the entire engine... NOW THE TRANSMISSION... I'm rebuilding this whole stupid vehicle all while still making payments...NEVER AGAIN!!!
Excellent - pcmoler
I have purchased over 15 new automobiles since I have been driving and I have never had a salesman that would call me after the sale to ask if there is anything they could do. Last August I purchased a new 2015 Buick Enclave. Steve Johnson was my sales agent. I visited him on three occasions before I purchased the vehicle. Every visit he would work with me and always took time to answer any questions. What I like most about Steve, is that he has called me on numerous times after the sale to ascertain if there is anything that he could do. I have never had a sales agent call me after the sale on any of the previous autos I purchased. Steve was professional, knowledgeable, and a joy to work with.
On my first visit I met Chris Diaferio, who was very... - zjmaurer
On my first visit I met Chris Diaferio, who was very friendly and helpful from the start. Over several days, Chris worked with me on a 2010 Kia Soul and eventually sold it to me. I liked the low-pressure environment and the staff's mentality that when you find the right car, it will sell itself. Chris walked me through all of the features of the Kia without shoving each of them in my face, as many dealers can tend to do. He was very easy-going and relaxed. He also provided me with other vehicles based on my criteria, and had them ready for me to inspect the next time I came to visit. When I finally decided, Chris streamlined all of the paperwork and closing the deal was relatively hassle-free. My only complaint would have to be my wait time when actually buying the car (over an hour). Otherwise, great service!
Kent County Motors