Great service - Wade
Very helpful and friendly staff. They were quick to respond with questions and information about the vehicle. Would reccomend to anyone buying new or used vehicle.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Lightning fast service as car neared warranty end - DaveinPhilly
I had a headlight LED failure as my 2017 Accord Touring approached 36,000 miles. I had been turned away by Martin Honda, curing they were too busy to even glance at it. Without an appointment, expecting the worst, I pulled into Union Park Honda’s Service Line at 2:15pm. I expressed that, while I didn’t expect them to work on the car that day, I was concerned about going over the mileage limit of my bumper to bumper warranty. I asked if they could confirm the defect so it was noted.
Not only did they take a look at it, an hour later, the car was diagnosed and the part ordered. They created a 7am appointment for me 2 days later to ensure the repair was completed under warranty. Throughout the process, the entire team treated me like I was a member of their family. Noteworthy is that I bought my car in Pennsylvania, near my home. From this day forth, Union Park will have both my service and sales business. Thank you for bringing customer service and integrity to an industry where that can be hard to find.
Honda Assistant Sales Manager
Honda Sales Manager
Volvo Cars Sales Manager
Excellent - pcmoler
I have purchased over 15 new automobiles since I have been driving and I have never had a salesman that would call me after the sale to ask if there is anything they could do. Last August I purchased a new 2015 Buick Enclave. Steve Johnson was my sales agent. I visited him on three occasions before I purchased the vehicle. Every visit he would work with me and always took time to answer any questions. What I like most about Steve, is that he has called me on numerous times after the sale to ascertain if there is anything that he could do. I have never had a sales agent call me after the sale on any of the previous autos I purchased. Steve was professional, knowledgeable, and a joy to work with.
1 year later - Megan Gorecki
Still talking about my wonderful experience buying a car, I have raved about my positive experience... too bad the service end isn't as wonderful. You have to make a appointment two weeks in advanced... also they will turn you away if you cannot drop off your car. I was even referred to get my car serviced somewhere else... I bought my car here and have had an amazing experiences to be turned away for only an oil change, mind blowing.... it's like they don't appreciate or want loyal customers.
On my first visit I met Chris Diaferio, who was very... - zjmaurer
On my first visit I met Chris Diaferio, who was very friendly and helpful from the start. Over several days, Chris worked with me on a 2010 Kia Soul and eventually sold it to me. I liked the low-pressure environment and the staff's mentality that when you find the right car, it will sell itself. Chris walked me through all of the features of the Kia without shoving each of them in my face, as many dealers can tend to do. He was very easy-going and relaxed. He also provided me with other vehicles based on my criteria, and had them ready for me to inspect the next time I came to visit. When I finally decided, Chris streamlined all of the paperwork and closing the deal was relatively hassle-free. My only complaint would have to be my wait time when actually buying the car (over an hour). Otherwise, great service!
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