Excellent repairs - sakoch1963
They are great with service. They go the extra mile. Steve Lukas is awesome.
They really provide a quality product and service and stand behind it.
Dead battery - Gwen752
Car was 6 weeks old & had a dead battery. I guess I had not driven it enough, although I drive everyday. Thank you. Have a good day.
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Excellent Service - janwill
The service I received from Brian was excellent. He manage to schedule my vehicle for service during a busy week and everything I discussed with him was addressed in a timely manner. They also got care of other things the vehicle needed and I was not aware of it. Also, the communication was excellent even though I was out of the Country. Ferrari Maserati of Central Florida simply went above and beyond with their customer service, especially Brian and their technicians. Many thanks! Great Job!
Dirty suede top. - SmallestDetailAutospa
Outstanding customer service with Robbie in Sales & Mike in Parts!! I can't thank you enough for the suede cleaner, my client was WOWED!! Thanks!!
Excellent sales and service - Mar39
I have nothing but good things to say about my experience with the Maserati dealership. I was always treated with great respect, having all questions answered. Miguel and TOny are the best managers-
and their team works hard to help you make informed decisions. Their staff is courteous and intelligent- a winning combination. Thank you, Israel Morales , for helping me today.
I will always want to bring my family and friends here (and my daughter bought a beautiful Audi Q 5 here), since they have very good pre-owned inventory.
And Tiffany responded quickly to get me the appointment I needed. She was amazing!
Hail Cesar! - Peter N
Cesar Valdez continues to make the service experience with this dealership outstanding.
Cesar is courteous, proactive, available and always makes you feel like you are his priority. He is simply the best!
Excelent service - Porsche
The place is very nice, all the girls are very helpful, all the time are offering coffee, te, cereal bars etc, I felt very confortable
Autonation refused to repair 2018 Camry with 1100 miles - daves1997
Just passed 1000 miles in this beast. Nothing but problems. My kia had no problems in 3 years. So far I have had multiple problems with my 2018 Camry. Today I was at Autonation Toyota in Fort Myers Florida. Total frustration at the dealership. Went there for 2 reasons. Yikes! 1 the Lane sensors have quit working. 2. the front sensor ceased to work. because of this failure went to far parking car. Over the concrete stopper I went. Tore up some plastic housing. Couldn't drive car. Went under the car in good clothes to fix it. A normal screwdriver did not fit to tighten. Finally fixed it, Kinda, so I could drive it. I bought a new car to avoid problems and that is all I have had. Never mind that Sirius wasn't installed and that added it on. Was told this was on the XLE. Don't buy this vehicle. AutoNation Toyota refused to replace dragging plastic housing
Great experience! - Jenfields7979
After a terrible experience at a competing Kia dealership, I came to Century. My salesperson, Carlos, and the Sales Manager, John, were both very warm and kind, and worked VERY hard to get me where I needed to be. No games, no shady tactics. Very friendly atmosphere and great overall experience!
Returned the Maserati dirty - SME911
Our Maserati was in for 3 recalls. When we got our car back, was dirty, never was washed and bird crap was on it, not happy. They had our car 5-6 days and could not find the time to wash it...REALLY
Horrible - wkatie0001
Horrible, Very Short with the you when asking questions. If you are lucky enough to pay your car off they will HOLD your TITLE and give you the RUN AROUND! They are a JOKE! I WOULD NOT RECOMMEND VAL U CAR/ INDI CAR. THEY LIKE TO TAKE ADVANTAGE OF PEOPLE IN NEED! I Would give NO STARS if possible!
An auto accident is, for most people, a frightening... - JLALLEN
An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"
Terrible customer service. left a long scratch in my... - mwhit02
Terrible customer service. left a long scratch in my driver rear quarter panel after the car was given back to me "repaired". I went back to have the scratch fixed. Guy couldn't get it all the way out and left a bunch of swirl marks from trying to sand out the scratch. Then, the guy burnt out of the parking lot without saying anything and I sat outside for 45 minutes without anyone telling me what ws going on. I ended up leaving. When I told them I was just going to go somewhere else to have the scratch removed, the manager just looked at me and said "ok". Ha! Would never recommend this shop to ANYONE