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I can't thank Christina Perez enough for overseeing the... - carguy25
I can't thank Christina Perez enough for overseeing the repairs on my car. She kept us well informed each step of the way and personally washed our car to get it ready on time. The car looks great and we are very satisfied.
Top Reviewed Service Specialists At This Dealership
PEGGY SKIFFINGTON! WE WILL BE BACK FOR SERVICE BECAUSE... - daniel.rattay
WE WILL BE BACK FOR SERVICE BECAUSE OF HER!
PROFESSIONAL, EXCELLENT CUSTOMER SERVICE, SUPERIOR PRODUCT KNOWLEDGE.
She took her time, was very patient with our questions and made us feel special.
THANK YOU PEGGY.
Assistant Service Manager
Luis Cue was extremely professional and his attention to... - MIAMIAUTOBROKER
Luis Cue was extremely professional and his attention to detail exceeded my expectations. They have truly earned my business and look forward to my next service!
Great service and work performed. Alex was a big help. He... - THEPETESTOP
Great service and work performed. Alex was a big help. He is very insightful and knowledgeable. Looking forward to working with Jax maserati again in the future.
Excellent services Jennifer is always giving service with... - Mike suffian
Excellent services Jennifer is always giving service with a smile !! When at the dealership I am always treated with respect and honesty knowing everything will be taken care of promptly.
I was pleased with the services over all. My services guy... - Caricce213
I was pleased with the services over all. My services guy Erick was very polite and courteous with explanations. Car was ready as promised. Great 👍🏻
What a delightful experience dealing with AutoNation... - wbsmithfl
What a delightful experience dealing with AutoNation Collision Center Airport. All the staff were so accommodating and showed concern. Neil was my contact and he was so great at telling me about what was happening with my car. The results of my car were absolutely great! And they handled all the back and forth with the insurance company which I really appreciated. A great experience and a great outcome! Thanks!
Bought a used 2020 Guilia with 7,000 miles on it. First... - Jim with Guilia in St Pete
Bought a used 2020 Guilia with 7,000 miles on it. First Alfa so first time at your dealer for service. Mike Fallin, the service manager, and one of the mechanics, did a great job taking care of a rattle in my mirror. Fix was pretty quick so I was able to wait for the car instead of taking time to drop off and pick up. I will be back for service in future.
He is also pleasant and very helpful. He answers all... - star1939
He is also pleasant and very helpful. He answers all question and very. knowledgeable. His staff is also very nice and helpful, and they will always direct you to the right person when you need help.
excellent friendly service, completed ahead of... - grandma
excellent friendly service, completed ahead of schedule
kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander
Rating because of customer service. Upon returning to... - sallyshamby
Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.
This shop is excellent on what their doing. They did a... - Mikenjosh
This shop is excellent on what their doing. They did a prestine body work to put my Prius 2018 back to its original look. They are fast and keep you updated via text message and/or e-mail. They will handle your insurance issue or claims professionally. They will never give you a problem while waiting for you car repair to be finished. Unfortunately, these was my second trip to them in less than 2 years because of accident that’s why I knew them so much by now. Thank you AutoNation East Colonial for your service and Jason for keeping me posted on the progress of my car repair.
This collision center treated me professionally. They... - bhattaway
This collision center treated me professionally. They were friendly The work they did on the front of my car was perfect. They are top rated in my book
Oviedo Auto Collision Center had a great turnaround. I... - Tacoma Chris
Oviedo Auto Collision Center had a great turnaround. I was back into my vehicle in no time. Big thanks to Autonation crew for their work!
( For the record this was a purchase visit )The entire... - sauljohn27
( For the record this was a purchase visit )
The entire process was relaxed and pressure free! In and out in under two hours! Thank you Kevin Ledesma!! Will recommend. Best car shopping experience to date!
Hi, about 2 1/2 yrs ago I was at that point where I had... - Corijreed29
Hi, about 2 1/2 yrs ago I was at that point where I had to start over from. Scratch. It happens to everyone at one point or another. Well I was below that. I had bad credit, no legitimate work history and working a minimum wagejob that I had only been at for 2 months. ABC put me in a car the same day, I was able to get insurance thru them and do my Tax/Tag/Title all in one day. Since then the finance department has been helping me and working with me tremendously. I work with Joanna,she is the supervisor of the financing department. She has been there to help me thru my rough patches and totally rearranged my payment schedule to coincide with my pay schedule. She is so great that by her doing that for me it makes me fall into the late payment bracket by 2days but because she already knows it will be paid on the Tuesday after the Friday that my payment is due. Well she waves my late fee every single payment. See when u sign the contract that is ur set scheduled payments in there system it can't be changed. But she is a reasonable, understanding, compassionate woman that has empathy for some ppl and certain situations. So here I am going on 3 years into my loan only one more year to go and my car will be paid off. I'm not in the rear on any of my payment and have a $0.00 balance and I owe it all to Joanna,(Superior in Financing). If u read this Joanna, thank u for everything you have been more then flexible with me.
No Wheel Lock Kit - harold61
My 2016 Maserati had a flat luckily it was setting in my garage. The dealership had left the wheel lock kit out of my car. After SEVERAL phone calls I was told they could not overnight me the kit due to security reasons. I tried a closer dealership but was told it had to go back to where I purchased the car. I had to travel 800 miles from WV to FL on a plugged tire! Talk about dangerous!! My car was due a first year checkup and oil change. They said would cost $517.00. I was not even offered a discount or even free considering all the time I lost, distance driving back to get the kit that they left out of my car!.
An auto accident is, for most people, a frightening... - JLALLEN
An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"
Awful experience & terrible service from Buddy himself - UnhappyCustomer
My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.
Alfa Romeo Maserati Stuart