2,958 Florida SRT Service Centers

Our son’s Cadillac was towed to this dealership after - K

Our son’s Cadillac was towed to this dealership after what we believed was a simple battery issue. After three days, the service advisor, Dave, informed us that diagnostics would cost at least $2,000, but suggested we file an insurance claim because they suspected a lightning strike. After another week without a diagnosis, our Progressive insurance agent advised us the dealership was requesting even more time, which he reluctantly approved. Communication with Dave was unprofessional—he was unresponsive for days, used profanity, and eventually stopped replying to messages. When we followed up, the service director, Bill, let us know Dave was not longer working there, admitted that Dave was “nefarious” and promised to get to the bottom of the issue. Ultimately, the dealership determined that a sensor had been damaged in a previously unreported accident. We paid for the repair and picked up the car after it had been in the shop for three weeks. Less than 48 hours later, while our teenage son and three of his friends were driving home from a movie late at night, they experienced a violent jolt and heard metal grinding. They pulled over and discovered that several lug nuts had not been tightened and a bar connecting the tire was missing a bolt. The tire and part of the axle had begun to separate from the car. Thankfully, no one was seriously injured or killed. We confronted dealership immediately with video evidence that was taken from the roadside that night. When we requested a refund—at the very least a partial one—the dealership instead offered us a $500 store credit, but only if we signed a nondisclosure agreement. In other words, they attempted to silence us for $500, despite putting our child and others in life-threatening danger by not reassembling the vehicle properly. They took no responsibility. Please, before trusting this dealership with your vehicle or your family’s safety, reach out to me directly. I am willing to share the video from that night, as well as our full text and email exchanges with the Coast Cadillac team. This information could literally save your life—or the life of someone you love.

The team of Jon Zedan and Jennifer woods provided - josebauzo

The team of Jon Zedan and Jennifer woods provided excellent customer service. They have earned my future business and my recommendation

Hector always takes good care of me and my Nissan. - Beaalvior04

Hector always takes good care of me and my Nissan. Fast and reliable service! Thank you!

I have been using dealership service centers for 40 and - Tim

I have been using dealership service centers for 40 and can honestly say my Experience with Gary Yeomans Honda was the best ever. Samantha my advisor was professional, kind and respectful. I finally found my go to place for all of my Ridgeline service needs.

I was very pleased with the results from the last - Ssannaples

I was very pleased with the results from the last checkup. The work was completed quickly and the report very thorough. Thank Mr Hill for his support and his pleasant encounter.

The staff is ready to take your car. - Yorkieq

The staff is ready to take your car. The seating area is welcoming and the tech ready to welcome you

The people here are very friendly and helpful. - NANIPUA1

The people here are very friendly and helpful. I would definitely recommend them to other people.

Gene was super helpful and kept me up to date on my car - stephanieproffitt1993

Gene was super helpful and kept me up to date on my car and was very pleasant to work with

They treat you like family and let you know how your - medlecotwilliam

They treat you like family and let you know how your vehicle is going and ask you if you need anything

JM Lexus has great customer service, always informative. - verna21

JM Lexus has great customer service, always informative. Xavier Allen was very nice and took care of me from start to finish.

Erica was very helpful and she had a pleasant attitude. - financesfreedoms

Erica was very helpful and she had a pleasant attitude. The video was sent to me that explain what the tired that was replace and they made sure the other tires was in good shape.

I am still driving my 05 RX8 and Mazda Maintenance Dept - 1Irish

I am still driving my 05 RX8 and Mazda Maintenance Dept is truly the best at keeping her in perfect running shape. They have worked with me and my car for 20 years. They are the best…knowledgeable, caring and friendly. I appreciate everyone in the Maintenance office and especially the mechanic Austin Lucas who loves the rotary engine as much as me!

The service department is top rate. - JMc

The service department is top rate. They are good at what they do and get it right the first time.

I visited Palm Coast Ford today to see about fixing an - Gennaro

I visited Palm Coast Ford today to see about fixing an issue with my vehicle. David from the service department went above and beyond the normal service department assistance in assessing the issue and providing me a possible solution. Then Steve from the parts department went outside with me to assess the issue personally and provided me with a solution that not only completely solved the problem, but it was cost effective and saved me money. It’s employees like David and Steve and their excellent customer service care that has kept me a loyal and fully satisfied Palm Coast Ford customer for the last four years. Thank you!

I brought my 2016 Civic to Proctor Honda for a - johnrfratianni

I brought my 2016 Civic to Proctor Honda for a transmission replacement, and they installed the transmission mount upside down. When I contacted Mr. Bobo, the service manager, instead of taking responsibility, he denied any wrongdoing. Coggin Honda in Jacksonville later confirmed the mount was installed incorrectly, provided proof, and fixed the problem. For a $6,600 repair, Proctor Honda chose denial over accountability. I would not trust them with my vehicle again.

Friendly and professional straightforward getting to the - Ejackson9591

Friendly and professional straightforward getting to the point of done. I strongly recommend this dealership

The service department was very efficient and the - Sunbird16

The service department was very efficient and the services ice done done on my car was done in a timely manner. The advisors were knowledgeable and courteous

I've known Paul for many many years. - Kimasa1410

I've known Paul for many many years. Deservedly he's moved up through the ranks at Tropical. He's well mannered and professional. When dealing with my Silverado High Country he makes sure everyone does what they need to do to get the job done in a timely, and professional manner. I can't thank him enough for this and wish him a long , happy, and fruitful stay at Tropical.

Not only did they meet my expectations, but they - Kiwi bird.

Not only did they meet my expectations, but they succeeded them. I highly recommend them. Thumbs up!

The service department was excellent. - pelletierlaurabags

The service department was excellent. I drove almost two hours and they serviced my car and had it ready within one hour. I would recommend the service department.

I took my F 150 in for an Oil change and tire rotation. - rc022762

I took my F 150 in for an Oil change and tire rotation. In the process they determined it was time to replace the wiper blades. Top notch service.

Ģreat customer service and explain issues with vehicle at - shyrelg

Ģreat customer service and explain issues with vehicle at time of service and what is needed.

Service department if Terrible, always slow and behind. - blake460s

Service department if Terrible, always slow and behind. I’ve been going there for years and it gets worse and worse

The customer services is the best all the work I have - geraldqualls

The customer services is the best all the work I have done will be here thank you

Great customer service. - Mesha

Great customer service. Friend staff. Ron in the service department is very patient and understanding to needs.

I have always had good customer service here. - gailkraska

I have always had good customer service here. They are very courteous and very helpful.

Great Service Experience at Courtesy Toyota of - dilsonvr

Great Service Experience at Courtesy Toyota of Brandon ​I recently took my car to Courtesy Toyota of Brandon for a routine oil change, and I was very impressed with their service department. ​From the moment I scheduled my appointment, the process was seamless. The staff was friendly and efficient, and they got my car in right on time. My service advisor, [Service Advisor's Name], was excellent. They kept me informed about the progress, explained everything clearly, and even pointed out a couple of small things to keep an eye on without being pushy. ​The service itself was quick and professional. My car was ready exactly when they said it would be, and the pricing was fair and transparent. I really appreciate how the team values my time and provides such clear communication throughout the visit. ​I highly recommend Courtesy Toyota of Brandon for any service needs. They provide excellent, honest service, and I will definitely be a returning customer.

I went in to have my 2023 vehicle serviced and ended up - VWfam62

I went in to have my 2023 vehicle serviced and ended up trading it in a purchasing my fourth car 2025 from Doral Volkswagen, Alejandro was awesome in assisting me.

I’m pleased with the quote and service technician that - Jc4safety

I’m pleased with the quote and service technician that completed my repairs. The car drives and rides like new. Thanks

By far, the best customer service. - swalker253

By far, the best customer service. Eddy Milleret was amazing and certainly went the extra mile!