1,967 Illinois SRT Service Centers

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

No Tuesday I brought a Audi Q5 and my sales person was - Sisterjanet224

No Tuesday I brought a Audi Q5 and my sales person was Zain Mirza he was thoughtful, patient and courteous over the years I have purchased many cars, but I must say this is the most pleasant car buying experience I’ve ever had zing took the time to go over every little detail of the car and finance I drove away very happy person,having say that I intend on tell all my friends and family if your looking for a great no haggling car buying experience go to Audi Morton Grove and ask for Zain,I promise you won’t be disappointed

Went in for oil change and maintenance, had an awesome - Mnazer23

Went in for oil change and maintenance, had an awesome experience with Ben Lau, he was in constant contact and never once did I try and get a hold of someone and wasn't able to. Most places you have to call 6-7 times before they answer. Super responsive, helpful, and explained things in a way most people can understand. Great job and hopefully if needed I can come back to this service dept! Audi, International group, and Ben Lau - 5 stars, 10/10. I felt like this is the way service should be.

I took my Bentley to a performance shop to have my engine... - johnnie007

I took my Bentley to a performance shop to have my engine light repaired. They quoted me $3,500.00 to replace catalytic converter. I asked is my 2007 Bentley still covered by a warranty - they said no. I left and called Bentley Downers Grove and spoke to Tom B. I explain my problem he told me to bring it in and he will provided a loaner vehicle. He inspected my Bentley and called and told me my Catalytic Converter is a part that is covered by my 8 year / 80,000 mile warranty .Tom ordered the parts and my Bentley was completed the next day

excelent service. - Grace

excelent service. I was able to speak to Emmanuel Ezquivel to download the payment information. He was very helpful and very professional.

Ray was an excellent and knowledgeable person. His... - robthomp3

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him!

We were shopping for a 2025 Pilot EX-L and dealing with - Doug J

We were shopping for a 2025 Pilot EX-L and dealing with four central Illinois dealerships. Bill Kay Honda and Mena Karas were the clear winners with honest pricing and outstanding service. Minor issue with window trim was handled and repaired as promised. We are very happy with their professional and friendly Sales & Support. Will definitely recommend this dealership to friends.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

Their ability to have an awesome lounge (could use an - Clint W

Their ability to have an awesome lounge (could use an arcade.) Just kidding lol The place is always clean

I always love my experience at Walsh Toyota. I love... - d.weinrich

I always love my experience at Walsh Toyota. I love buying my cars and having them receive their regular maintenance and other services at Walsh Toyota. Katie, Sue, Mike, Jim, Mike S. and so many others are knowledgeable, helpful, courteous, and generous. They go above and beyond with their smiles, kind words and thoughtfulness. My Walsh Toyota experience, whatever it may be, is surely to be one of joy. Thanks.

I had an outstanding experience at BMW of Crystal Lake. - Petals BMW

I had an outstanding experience at BMW of Crystal Lake. From start to finish, everything was smooth and stress-free. My salesperson, James, was exceptional – knowledgeable, honest, and truly helpful. He guided me through the selection process with ease, answered all of my questions thoroughly, and made sure I felt confident in my decision. The trade-in and purchase process could not have been easier. The finance team was professional and efficient, making the paperwork simple and transparent. The service department has also been wonderful, adding to my confidence in choosing this dealership. Overall, it was a very pleasant experience, and I couldn’t be happier with my new X2 M35i BMW. This will absolutely be my dealership for all future purchases

EXCELLENT service all around! - tay

EXCELLENT service all around! Everyone was very pleasant and helpful!!! Things were done in a timely manner!

It is a very friendly dealership where the customer is... - hummer

It is a very friendly dealership where the customer is put first. They have a great service area and body shop. The quality of work done there is par excellent. I have had two cars repaired in the body shop and they came out looking like brand new. I have recommended many of my friends to the dealership and they too have liked the service. The management is always there if there is a problem. You can even talk directly with the owner if need be.

Great Service, As Always - Martin Towsley

Great service as always, and as I have come to expect from Bob Ridings in Taylorville. No complaints and really quick service. I appreciate the dealership went back to oil change appointments. Everyone is pleasant and professional.

They’re always willing to help me in anything I need & - Kristy

They’re always willing to help me in anything I need & great customer service & people!

The service department has been great. They got my 2005... - dickgtax

The service department has been great. They got my 2005 Explorer working on two occasions. Didn't have to wait and they stayed open late to fix everything. Replaced the battery in my remote and wouldn't charge me. Dick Grossmsn