Derek Cogdill

This dealership continues to do amazing things. From sales to service, they have gone above and beyond. From sales to service, they have gone above and beyond. More

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We recently leased our third BMW from BMW of Crystal Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Our Client Advisor, Michelle Canova, is personable, experienced, and clearly knowledgeable about BMWs. In fact, she is a certified “BMW Genius.” She is perfection in the whole car buying or leasing process. The Sales Manager, Heather, clearly explained the details of the contract and thoroughly answered any questions that we had. Any time that we have our cars in for service, we have never had an unpleasant experience. The service people are courteous, knowledgeable, and clearly explain the service details. One of the details that they do that we particularly like is the follow up after the service. Not only does it address any issues that might have arisen, but it gives us a chance to say thank you personally to the service personnel. More

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Overall a great experience - Dominic Krisky really went above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and e above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and easy to work with. Several members of our family have purchased cars at this dealership all with very positive feedback to all! The entire team at the Crystal Lake BMW dealership were very friendly yet professional. Would highly recommend this dealership to anyone in the market for a new or used BMW. More

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Challenging time to buy a vehicle right now but Anderson BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hand BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hands down, recommend to a family or friend. Thank you. More

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Ralph was so helpful and determined to get me into the car I wanted! He spent time listening to my situation and was very honest and determined to get me a great deal. Highly recommend Ralph if you are lo car I wanted! He spent time listening to my situation and was very honest and determined to get me a great deal. Highly recommend Ralph if you are looking for that personal experience. More

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Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! what she does and only is looking to help you find the perfect vehicle for you! More

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Bill, Dan and Heather were great to work with! Looking forward to purchasing the next BMW from them! Thanks again for all your help! Lance C. forward to purchasing the next BMW from them! Thanks again for all your help! Lance C. More

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We were extremely pleased with our car purchasing experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderso experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderson to others. More

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Best service and staff within 100 mile radius of Crystal Lak My first time visiting Crystal Lake Bmw was amazing!!!!! ---------I recommend them to anyone with a BMW even if you're 100 miles away. ------- My first time visiting Crystal Lake Bmw was amazing!!!!! ---------I recommend them to anyone with a BMW even if you're 100 miles away. -------- Their customer service from walking all the way to getting my car serviced was top-notch....... I was greeted by Michelle Who is in sales and I recommend her to anyone looking for a BMW or Mazda or any other car she has a great resources for any car brand and can find you the best deals around. Then sat with Heather who is a BMW genius walk me through my car and taught me things that I didn't even know it did and she was determined to make sure that every question was handled correctly. her expertise ,knowledge and passion for Bmw's got me even more excited for my new car. For my 1200 mile check up the service department welcomed and greeted me with the feeling that I was Dwayne Johnson walking in. Thank you Derek!!!! Thank you for the amazing coffee and warm cookies great touch. All-around great experience. More

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No pressure and very attentive James, Tyler and Derrick came together as a great team to help us with our purchase. They addressed any needs and concerns. The sales process was flaw James, Tyler and Derrick came together as a great team to help us with our purchase. They addressed any needs and concerns. The sales process was flawless and expedient. More

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