1,315 Illinois Used Car Dealers

Stay away from the Axiom extended warranty! I bought an... - BadAxiom

Stay away from the Axiom extended warranty! I bought an Alpina B7 at Mancuso and the salesman talked me into the an extended warranty at the "platinum" (everything is included) level, saying that I'd have absolutely zero problems dealing with the extended warranty company if anything were to happen. Over a year of ownership later, the car threw a check engine light. Upon taking it to the most reputable dealership in the region, a bunch of failures were identified, including leaking crankcase vent hose, leaking intake, a bad injector, and severe misfires on cylinders 1, 2, 3, 5, 7. The extended warranty company is doing everything they possibly can to not cover repairs. I contacted Mancuso for help, since they were they ones that sold me the coverage under assurance of worry-free resolutions. They have stated that they cannot help. It's a shame that they won't stand behind a product that they are selling...I wonder how big the financial kickback is?

Avoid making a big mistake! - Scammed

Everything you have read from others about shady dealings and lying are true! These people will say anything to try and sell a car. All of there inventory comes from auctions where they buy the cars that no one else would buy. Save your self a bunch of time and money, avoid this dealership! The BMW I bought from them needed almost $5000 worth of work a month after I bought it. The BMW dealer told me they think that the dealer I bought it from (import auto gallery) put something in the oil to cover up a problem with the engine.

I’ve been with this location for almost 2 years. - Brittny F.

I’ve been with this location for almost 2 years. The car I bought was in great shape not one problem except for the doors. The people in the finance department are understanding and work with you. This was a great experience due to my situation at the time. This will be my first time taking my car for maintenance and I hope it goes well. I’ll recommend this company to anyone! Thanks.

Akrim A. His thoughtfulness and genuine care averts disaster - medicine hat

Akrim A. deserves a great dept of gratitude from me. I had what seemed like a very minor condition materialize with my Jaguar the night before I had a very long drive for a client meeting. Akrim's care revealed an unrelated but extremely dangerous condition with one of my tyres. He insisted I leave the vehicle as he did not think it was safe for me. I would never have noticed this condition on my own. I had no reason to check. Without Akrim's genuine concern for me personally, my long drive could have ended very badly. Instead, I was driving a very nice and very safe vehicle provided for me as a courtesy at Akrim's insistence. Akrim and everyone at Howard Orloff, you've been great to me for 26 years!!!! THANK YOU SO MUCH for keeping me safe this time. I'd say this one is in the "Extraordinary" category. Efren Molina Loyal Howard Orloff customer

Very effiencent. - jimshim9

Very effiencent. Every item that was stated was fullfilked.no wasted time. Plus happy with the. 2012 camero convert purchased and the price I payed for it.

I was met with great customer service from Durian Bogan - mrjea5

I was met with great customer service from Durian Bogan he help all the way through the process an put me in a vehicle I wanted

Bo, Alex and Scott were very helpful and met all our - Malibu2722

Bo, Alex and Scott were very helpful and met all our needs and helped us get into something our family loves Thankyou for keeping your word and helping every way definitely somewhere I will go back to and very kid friendly

I Love Them They Always Coming Through Nd Looking Out For - TASHAY

I Love Them They Always Coming Through Nd Looking Out For Whoever Comes To Them For A Car❤️❤️❤️

Fast and friendly service they treat you like family. - johnchadwick71

Fast and friendly service they treat you like family. I would recommend them to anyone looking to buy a vehicle.

CNN and the actual sales department are wonderful people - Mimisierra84

CNN and the actual sales department are wonderful people but if you ever have to get your car worked on in the service department it is a big hassle they never give you a straight answer of when your vehicle is done they take a long time they argue with a customer my experience full times with the service department we’re both horrible they’re very rude !

We got My daughter first car it was a quick process And a - Wilson

We got My daughter first car it was a quick process And a good deal.

I’ve worked with this Financial company for years and I - Thimbles1934

I’ve worked with this Financial company for years and I got into a situation where I almost had lost my car and they helped me get it back and told me what to do and I’m almost done paying for it and I’m very happy and Thankful! Thank you so very much to all of GSAC I recommend you to anybody that comes to Downers Grove, Illinois and looking for a finance company for a vehicle!❤️

Worst car dealership ever. - cheniece19

Worst car dealership ever. Sell bad cars, have horrible customer service AFTER your car breaks down. Don't care about the customers or the bad situation they put you and your family in. Transmission went out the 1st month I got my car. Wouldn't even give one star.

Have a car from here. Love it and all the people whom helped - Karyl Ann

Have a car from here. Love it and all the people who helped get me in it. Would go there again. Thank you! I appreciate all the help....Karyl

Worse customer service and customer loyalty I’ve ever - 5k lifespan on used cars

Worse customer service and customer loyalty I’ve ever dealt with. Purchased a car from the Waukegan location. Within the first week the vehicle had several issues, safety was a huge concern. Had several emails from the waukegan finance manager telling me he would fix the issues but parts were on back order. Waiting 2 months heard nothing. Upon contacting him back, he attempted to act as if he had been waiting on me all this time (Even though the emails proved otherwise) He has something against dealing with a Female,He refused to contact me directly and would constantly interrupt my husband at work. Tried to put me in a “complimentary” loaner that wasn’t fit or safe for the road (the entire steering wheel moved about and was broken) after I refused to put my life in danger, he refused to fix my car at all. He then provided an estimate and expected me to pay for the issues. I’m not paying for issues that his lack of attention caused. They then passed my calls around like a hot potato. They will block you out completely and accuse you of being irrational in order to avoid fixing their lemons. The only assistance I was able to get was from the head of Chicago Acceptance.

I was working with a girl by the name of Amanda which was - Patangiepurtell

I was working with a girl by the name of Amanda which was very pleasant to work with, but final decision came from Claudia. I was offered to put $1500 down and $130 a week payments they wanted to place me in a RUSTED Ford Escape. Claudia stated that with a larger downpayment she can do better. I told her for that I would have my daughter co-sign. Her response was “WHY WOULD YOU DO THAT, YOU WOULD JUST RUIN HER CREDIT” 😡, WHAT??? How professional is that statement? Never is my 46 years have i been so offended. Why would she assume i would ruin my daughters credit, because my was so negatively impacted by a huge situation Claudia is not aware of. She made me feel humiliated and embarrassed.

Martin was extremely helpful in walking through every - Victor

Martin was extremely helpful in walking through every aspect of the vehicle and financing. My Brother-in-Law was helping me out with buying a car, and we both appreciated the transparency and felt like Martin stacked up really well compared to other dealerships we'd each bought from in the past. Also the car is absolutely superb.

Bought my dream car from College Cars , both the car and - johnandersredfern

Bought my dream car from College Cars , both the car and the service exceeded my expectations. Zack the owner gave excellent service. A very pleasant and satisfying purchase. highly recommend. John from Kirkland Washington

Great dealership. - Trev35

Great dealership. Response to my questions right away. Great looking cars. If I lived closer I would buy my cars here all the time.

Great service quick response Diane was wonderful. - dayanahernandez4

Great service quick response Diane was wonderful. Explained everything perfectly. Very please with their service

Denzel was wonderful to work with, and did everything - glambrecht

Denzel was wonderful to work with, and did everything within his power to make the experience a good one!

I purchased Range Rover recently and I am very pleased. - EK6

I purchased Range Rover recently and I am very pleased. I worked with Roshan and Azeem who were both very helpful and worked to accommodate my long-distance purchase. Thank you!

Very nice, friendly, explained everything from start to - eaglesconnie

Very nice, friendly, explained everything from start to finish and never said that they could not help me get a vehicle.

Great place to buy a used vehicle! - rmlmcollie

Great place to buy a used vehicle! Just bought my 2nd vehicle from Gino and Nick.

We recently purchased a Jeep Wrangler from the dealership - Sammy2017

We recently purchased a Jeep Wrangler from the dealership and deliver to our home Hilton Head Island The Jeep arrived the next day. It was exactly what we wanted. Thank you so much to all the staff at Frankfort Auto Haus.

They call people morons who try to interview with them. - jitirax119

They call people morons who try to interview with them. You sir, ARE the moron! Incredibly disrespectful and unprofessional. Rude staff and they are rude to there employees, see glassdoor here: https://www.glassdoor.ca/Overview/Working-at-Jim-Potts-Motor-Group-EI_IE2078930.11,32.htm?countryRedirect=true Do not shop here, do not work here

I am a little late giving this review, but it was on my... - AudiLadyA7

I am a little late giving this review, but it was on my list of "eventually I'll get to it"! I flew in from Pa to purchase a car I saw on Ebay. I dont buy anything with just a picture so I flew in and went to see the car, then also paid $150 for the offical Audi dealer to look over my car (called "Used Car Inspection) Everything checked out and with the nice deal they gave me (cheaper than what I could get in my area) I was able to drive the vehcle home. The office was a bit slow to give my bank the documents it asked for...but that only took 2 weeks before it was cleared up! Very smooth transaction!

I had the greatest experience being a first time car... - Satisfiedisanunderstatement

I had the greatest experience being a first time car buyer Michael is an absolute peach and Gabe worked super hard getting me the best rate. Even up until the last minute. They were all very helpful, explained everything I needed to know and treated me like family. Even took care of my rental after my purchase

Mr C’s Auto displayed great customer service. - T.C

Mr C’s Auto displayed great customer service. Manager Ed Tapper gave me the honesty and specific details that made my decision easy to purchase a vehicle from them.👍🏿

WARNING-Have a mechanic check vehicle before purchase - bpariroo

WARNING-have vehicle inspected by a mechanic before you purchase from Alliance Auto Group. I bought a Ford Raptor from Alliance Auto Group in September 2018. I took it to the Ford service center a few days after the purchase and they informed me that I needed to replace both lower ball joints and that the heater didn't work on the driver side of the vehicle. The ball joints cost a little over $1000. I didn't have them fix the heater. Even after replacing the ball joints, the truck rode very rough. I've put about 2000 miles on the truck since I bought it. Last week, the ride got so rough that I couldn't drive the truck over about 45mph due to intense shaking. I took it onto a shop to have the tires balanced and the alignment done. The guys at the shop asked me for the lug nut key to get the lug nuts off. I realized that Alliance hadn't provided the key, so I reached out to see if they still had it. Alliance let me know that they had several lug nut keys at the dealership that they had forgotten to include when people purchased from them. I asked if I could come by to take a look and they didn't respond, so I had to have the shop cut the lug nuts off the truck. This cost $150. Once the shop cut the lug nuts off, they tried to balance the tires. The shop was unable to balance the tires because Alliance had put cheap, remolded tires on the truck. Remolded tires are used tires that have had some rubber added. The shop explained that the remolded tires would not balance and that they would be dangerous to drive on. They recommended that I purchase new tires asap ($1500). They also informed me that the engine is misfiring and that the truck is leaking transmission fluid. Once I found out how many problems there were, I reached out to Alliance to see if they would help with any of the repairs or help me get safe tires. The sales rep rushed me off the phone and said he would "look into it." That was a few days ago and I haven't heard anything. Meanwhile, the truck is unsafe to drive...