1,322 Illinois Used Car Dealers

Lemon - Werder

Purchased 2006 Audi A3 at this place. Transmission failed immediately. This place is a scam. Don't shop here for a car; you will totally regret it.

Great Customer Service and Nicest Vehicles Around! - Elizabeth_Tom

Great Customer Service and Nicest Vehicles Around! I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely smooth. From the moment we walked in he was attentive, patient and listened to what we told him we wanted in a car. Dominic was extremely informative and he really tried his best to get us the best financing options. Overall, I would absolutely recommend you to purchase a vehicle from Ultimate Motor Cars.

Great dealership ever price and cars ar very good and... - ammarchegrani

Great dealership ever price and cars ar very good and will take another car in the next month

Stay away from the Axiom extended warranty! I bought an... - BadAxiom

Stay away from the Axiom extended warranty! I bought an Alpina B7 at Mancuso and the salesman talked me into the an extended warranty at the "platinum" (everything is included) level, saying that I'd have absolutely zero problems dealing with the extended warranty company if anything were to happen. Over a year of ownership later, the car threw a check engine light. Upon taking it to the most reputable dealership in the region, a bunch of failures were identified, including leaking crankcase vent hose, leaking intake, a bad injector, and severe misfires on cylinders 1, 2, 3, 5, 7. The extended warranty company is doing everything they possibly can to not cover repairs. I contacted Mancuso for help, since they were they ones that sold me the coverage under assurance of worry-free resolutions. They have stated that they cannot help. It's a shame that they won't stand behind a product that they are selling...I wonder how big the financial kickback is?

I’ve been with this location for almost 2 years. - Brittny F.

I’ve been with this location for almost 2 years. The car I bought was in great shape not one problem except for the doors. The people in the finance department are understanding and work with you. This was a great experience due to my situation at the time. This will be my first time taking my car for maintenance and I hope it goes well. I’ll recommend this company to anyone! Thanks.

Avoid making a big mistake! - Scammed

Everything you have read from others about shady dealings and lying are true! These people will say anything to try and sell a car. All of there inventory comes from auctions where they buy the cars that no one else would buy. Save your self a bunch of time and money, avoid this dealership! The BMW I bought from them needed almost $5000 worth of work a month after I bought it. The BMW dealer told me they think that the dealer I bought it from (import auto gallery) put something in the oil to cover up a problem with the engine.

Akrim A. His thoughtfulness and genuine care averts disaster - medicine hat

Akrim A. deserves a great dept of gratitude from me. I had what seemed like a very minor condition materialize with my Jaguar the night before I had a very long drive for a client meeting. Akrim's care revealed an unrelated but extremely dangerous condition with one of my tyres. He insisted I leave the vehicle as he did not think it was safe for me. I would never have noticed this condition on my own. I had no reason to check. Without Akrim's genuine concern for me personally, my long drive could have ended very badly. Instead, I was driving a very nice and very safe vehicle provided for me as a courtesy at Akrim's insistence. Akrim and everyone at Howard Orloff, you've been great to me for 26 years!!!! THANK YOU SO MUCH for keeping me safe this time. I'd say this one is in the "Extraordinary" category. Efren Molina Loyal Howard Orloff customer

Very effiencent. - jimshim9

Very effiencent. Every item that was stated was fullfilked.no wasted time. Plus happy with the. 2012 camero convert purchased and the price I payed for it.

I was met with great customer service from Durian Bogan - mrjea5

I was met with great customer service from Durian Bogan he help all the way through the process an put me in a vehicle I wanted

I had an unusual problem with my door, and Nick, the - jamiewalczakwilson

I had an unusual problem with my door, and Nick, the manager was so kind in helping me. I am a single mom with a van, and I have been taken advantage of with car maintenance before, and Nick was personable, helpful, and efficient. He didn't even charge for the repair because a technician had called in so the work took longer than he anticipated. I was treated professionally by everyone there. Words aren't enough to describe how grateful I am. Five stars!

I Love Them They Always Coming Through Nd Looking Out For - TASHAY

I Love Them They Always Coming Through Nd Looking Out For Whoever Comes To Them For A Car❤️❤️❤️

Fast and friendly service they treat you like family. - johnchadwick71

Fast and friendly service they treat you like family. I would recommend them to anyone looking to buy a vehicle.

When you look up fraud this is the first dealership that - Jose.molina5510

When you look up fraud this is the first dealership that pops up. They sell severely damaged cars , put duct tape on them , illegally clean titles, sell them to consumers and don’t disclose the massive amount of damage. Stay far away from this place

CNN and the actual sales department are wonderful people - Mimisierra84

CNN and the actual sales department are wonderful people but if you ever have to get your car worked on in the service department it is a big hassle they never give you a straight answer of when your vehicle is done they take a long time they argue with a customer my experience full times with the service department we’re both horrible they’re very rude !

I’ve worked with this Financial company for years and I - Thimbles1934

I’ve worked with this Financial company for years and I got into a situation where I almost had lost my car and they helped me get it back and told me what to do and I’m almost done paying for it and I’m very happy and Thankful! Thank you so very much to all of GSAC I recommend you to anybody that comes to Downers Grove, Illinois and looking for a finance company for a vehicle!❤️

Worst car dealership ever. - cheniece19

Worst car dealership ever. Sell bad cars, have horrible customer service AFTER your car breaks down. Don't care about the customers or the bad situation they put you and your family in. Transmission went out the 1st month I got my car. Wouldn't even give one star.

I don’t usually write reviews, but this experience was - Dennis S

I don’t usually write reviews, but this experience was truly exceptional. Working with Matt from Executive Motor Carz was an absolute pleasure. From the start, his and the team's professionalism, honesty, and transparency stood out - qualities that can be hard to find in the car-buying industry. I initially hesitated about purchasing a car sight unseen, but they made the entire process seamless and stress-free. Matt was incredibly patient with my many questions, always available to talk, and guided me through each step with complete transparency. His willingness to go the extra mile, including a detailed video walk-through where we tested every feature, gave me complete confidence in my purchase. Any minor thing that came up was addressed and resolved immediately. It was clear from the beginning that EMC is committed to quality and customer satisfaction. Even being out of state, I never once felt disconnected or uncertain about my decision. Now that I have the car, I couldn’t be happier! Without hesitation, I’d work with them again and recommend them to friends, family, and anyone looking for a reliable, honest dealership. If you’re considering purchasing a vehicle, *this is the place to do it.* Thanks again EMC team!

Have a car from here. Love it and all the people whom helped - Karyl Ann

Have a car from here. Love it and all the people who helped get me in it. Would go there again. Thank you! I appreciate all the help....Karyl

Worse customer service and customer loyalty I’ve ever - 5k lifespan on used cars

Worse customer service and customer loyalty I’ve ever dealt with. Purchased a car from the Waukegan location. Within the first week the vehicle had several issues, safety was a huge concern. Had several emails from the waukegan finance manager telling me he would fix the issues but parts were on back order. Waiting 2 months heard nothing. Upon contacting him back, he attempted to act as if he had been waiting on me all this time (Even though the emails proved otherwise) He has something against dealing with a Female,He refused to contact me directly and would constantly interrupt my husband at work. Tried to put me in a “complimentary” loaner that wasn’t fit or safe for the road (the entire steering wheel moved about and was broken) after I refused to put my life in danger, he refused to fix my car at all. He then provided an estimate and expected me to pay for the issues. I’m not paying for issues that his lack of attention caused. They then passed my calls around like a hot potato. They will block you out completely and accuse you of being irrational in order to avoid fixing their lemons. The only assistance I was able to get was from the head of Chicago Acceptance.

I was working with a girl by the name of Amanda which was - Patangiepurtell

I was working with a girl by the name of Amanda which was very pleasant to work with, but final decision came from Claudia. I was offered to put $1500 down and $130 a week payments they wanted to place me in a RUSTED Ford Escape. Claudia stated that with a larger downpayment she can do better. I told her for that I would have my daughter co-sign. Her response was “WHY WOULD YOU DO THAT, YOU WOULD JUST RUIN HER CREDIT” 😡, WHAT??? How professional is that statement? Never is my 46 years have i been so offended. Why would she assume i would ruin my daughters credit, because my was so negatively impacted by a huge situation Claudia is not aware of. She made me feel humiliated and embarrassed.

Martin was extremely helpful in walking through every - Victor

Martin was extremely helpful in walking through every aspect of the vehicle and financing. My Brother-in-Law was helping me out with buying a car, and we both appreciated the transparency and felt like Martin stacked up really well compared to other dealerships we'd each bought from in the past. Also the car is absolutely superb.

Bought my dream car from College Cars , both the car and - johnandersredfern

Bought my dream car from College Cars , both the car and the service exceeded my expectations. Zack the owner gave excellent service. A very pleasant and satisfying purchase. highly recommend. John from Kirkland Washington

Great dealership. - Trev35

Great dealership. Response to my questions right away. Great looking cars. If I lived closer I would buy my cars here all the time.

Great service quick response Diane was wonderful. - dayanahernandez4

Great service quick response Diane was wonderful. Explained everything perfectly. Very please with their service

Denzel was wonderful to work with, and did everything - glambrecht

Denzel was wonderful to work with, and did everything within his power to make the experience a good one!

Love my new jeep! - Gladiator

Love my new jeep! Absolutely beautiful, so honest with me from the beginning to end ! No hesitation in buying from this dealer

I purchased Range Rover recently and I am very pleased. - EK6

I purchased Range Rover recently and I am very pleased. I worked with Roshan and Azeem who were both very helpful and worked to accommodate my long-distance purchase. Thank you!

Very nice, friendly, explained everything from start to - eaglesconnie

Very nice, friendly, explained everything from start to finish and never said that they could not help me get a vehicle.

Great place to buy a used vehicle! - rmlmcollie

Great place to buy a used vehicle! Just bought my 2nd vehicle from Gino and Nick.

I am a little late giving this review, but it was on my... - AudiLadyA7

I am a little late giving this review, but it was on my list of "eventually I'll get to it"! I flew in from Pa to purchase a car I saw on Ebay. I dont buy anything with just a picture so I flew in and went to see the car, then also paid $150 for the offical Audi dealer to look over my car (called "Used Car Inspection) Everything checked out and with the nice deal they gave me (cheaper than what I could get in my area) I was able to drive the vehcle home. The office was a bit slow to give my bank the documents it asked for...but that only took 2 weeks before it was cleared up! Very smooth transaction!