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great job the care always there for you will do anything... - gregory1574
great job the care always there for you will do anything to help you out give you a lride if you need back home and pick you
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
One of the few dealerships that don’t give you the... - hunt.trey
One of the few dealerships that don’t give you the feeling that you are just another number in there statistics. Would recommend to anyone looking to purchase a vehicle new or used.
Used Car Assistant Manager
The service writer Jody took his time explaining to me... - Buick
The service writer Jody took his time explaining to me exactly what was found wrong and how they were going to fix it and was more than happy to answer my questions.
I came in for a scheduled oil change and tire rotation... - Ed
I came in for a scheduled oil change and tire rotation found out that I needed alignment and they were able to do it in the same appointment fantastic!!! Very happy and satisfied with their professionalism and courtesy thank you!!!
We from atlanta and never had this type of hospital ,... - Leonardwilliams841
We from atlanta and never had this type of hospital , plenty drinks everything we needed to handled they took care off , give them a 10 +++++ ,,lol
New Vehicle Hunting - Mike P
Had a car totaled because of hail damage and needed to find another vehicle. I have never been to Jim Clark Chevy, so I thought I would go take a look. Danny met me at the front door and helped me right away to start looking. Drove 2 vehicle and ended up taking one home for the weekend so my wife could see and drive. Went back Monday afternoon and she wanted to try a couple more out. We ended up getting the one we tried first and Danny was great through it all ! Did all of the paperwork with Jarrod and Danny got the car ready for us to take home. It was a Great car buying experience and would definitely go back again.
I was dropped off at work, which was a great service. I... - highland8
I was dropped off at work, which was a great service. I called to be picked up and waited 40 minutes befire calling to find out that no one was actually on the way. Then someone was sent to pick me up who had no idea where to pick me up so I waited an additional extra 30 minutes. I pick up my truck and drive off to realize my tire pressure wasn’t even checked, which is something I specifically mentioned at drop off. So I seriously wonder whether a 30 point check (or however many point check) was even performed for $100 oil change. The manager tried to make up for everything by offer ring a complimentary oil change and detail service, but I doubt I will trust this place ever again to come back.
Pushy and screwed us over. Listed my car for way more... - Becky
Pushy and screwed us over. Listed my car for way more than it’s worth. My new caddy smells of SMOKE/speaker busted. Stay AWAY
Had a great experience at Dale Willey Automotive in... - Dennis Mahorney
Had a great experience at Dale Willey Automotive in Lawrence. Alen was our salesman, and took a several hours with us making sure we were happy every step of the way. It was like being around family, and they were glad to see us excited about the new vehicle we were getting. They answered every question, and made us so comfortable while we were there. From begining to end it was a great experience. We will drive the three hours from Hutchinson to Lawrence again for my wife's next vehicle, and I will absolutely tell my friends. The management team was awesome. They treat you very well, and made our long travel for great prices worth it! Thank you Alen, and thank you Dale Willey staff. What a great experience!
Warranty work - G-Mail
Doug Richert has the best and most professional service and sales staff of any dealership I have dealt with. They go above and beyond in making sure your car buying and service is a great experience. You are important to them and they show it. Bernard Bennett is a fantastic service consultant, really goes out of his way to help you and to see the work is done right, he really makes you feel like a very special customer. A great dealership, I highly recommend Doug Richert Cadillac, great sales, great service.
The reasons I will not buy from Joe Self BMW - Rhonda Wills
I leased a BMW 328i from Joe Self about 8 years ago. I had a continuing problem with the seat belt extender - the seat belt snapped off the extender every time I got in the car and tried to buckle the driver's seat belt. I went back to the dealership time after time (all while the car was under warranty) and the service department told me that it was a design defect that BMW was aware of. The seat belt extender was replaced several times - it worked for a few weeks, then the seat belt began to snap off the extender. The last time I took the car in to be fixed, the service manager told me that it was as good as it was going to get and they would not repair the car again. When the lease expired, I turned the car in and explained that I was very disappointed in the service and response. The manager I talked to at that time was very cold. I next bought a Mini from a Kansas City dealer, and then a BMW X3i from the Kansas City dealership, solely because of my bad customer service experience at Joe Self. When I recently got notice that my BMW was due for yearly service, I called Joe Self BMW dealership since I live in Wichita and asked for an appointment for service. I have to assume that Joe Self BMW is reimbursed by BMW for annual maintenance and Joe Self is not doing the annual maintenance out of the goodness of its heart. I asked for a loaner car since that is one of the advertised "perks" of Joe Self. I was abruptly told that at the direction of Mr. Self, that the dealership would not provide loaner cars to those BMW owners who did not purchase the car from dealership. I love the cars, but the dealership leaves a lot to be desired and will certainly not get my business in the future. Cannot recommend this dealership to anyone.
Great service as always - Buick
Our overall experience for both buying our vehicles and service of vehicles for almost 30 years has been 5 star. Highly recommend the entire staff.
Awesome!!!!! - Vette2
I just purchased a vehicle from this dealership and my salesman was the GREATEST that I have ever dealt with and I have purchased many vehicles but J Lynn Sullivan is the best She called when she said she would, she treated me as if I was right there with them, she was honest about everything concerning the vehicle, she was honest about everything she could do and couldn’t do and delivered on EVERYTHING she promised. I will without a doubt purchased again from here because of her!! She made the entire process simple and when something wasn’t correct she made sure it got fixed and that’s important when purchasing a vehicle online. J Lynn again than you and whomever you work for they need to know the asset you are to this dealership!!! Awesome!!!! Please thank Milton for me as well, you all are great!!!!
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