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The service rep was very nice and pleasant to deal with.... - kspivey
The service rep was very nice and pleasant to deal with. Service on the vehicle was good and on time. The vacuuming of the interior and the wash job was not very good. I always looked forward to my vehicle being cleaned out and washed when I have service and the service was not very good this time. Other than that it was great.
I sold a used car to this dealership dealing directly... - Joshem
I sold a used car to this dealership dealing directly with the owner/GM and then found out afterward that despite his insistence the car would have to be discounted for having been in an accident it is being resold for even more than I thought it would be. I feel mislead and cheated.
Very family oriented!! - Rebkesterson
Our experience at Briggs Kia was as delightful, informative, and helpful as anyone could ask for from buying a vehicle. Our professional sales advisor Josh Kennedy could not have been more caring, patience, hands-on, informative, and attentive to our needs in finding the perfect vehicle for our family. When we first sat down with Josh to go over our needs and wants for our next family vehicle, he was genuinely focused and attentive to what we were looking for. After we were done discussing our vision of what we needed, Josh found us a vehicle that met every criteria we needed within 10 minutes.
service department is horrible! back in 18 had my car... - mfra000
service department is horrible! back in 18 had my car brought it because it wouldn't start. they fixed it i picked it up and turned it off and back on again..... again it wouldn't start so they didn't even fix the issue. fast forward to 2020 take my car in on Monday and they say the computer is bad. they order one say it should be done by the end of the week. I call the following Monday they say the car should be done by the afternoon and they will call. Call back Tuesday close to 11am and they say the car was finished late Monday and it was ready. I should not have to force a company to communicate to find out if my car is getting fixed or not. you can't take your vehicle to a mechanic you don't trust, I can no longer trust this place after screwing up multiple times and will never be back. Also, don't expect the amount they quote you on the phone to match what you end up having to pay. Not that they will call and update you on the correct amount. Don't expect anyone to care when you point out that the amount quoted was incorrect either.
Kia took their time to find issue, providing us with a... - Connorsjilljl
Kia took their time to find issue, providing us with a loaner the whole time! Very grateful We will buy there again. Soon. Very. Soo
Lowball trade offer - B&J
The dealership is now called G&G Kia. Went there for recall service - while there talked to a sales rep who wanted to give me value of our Kia. I wasn't looking to trade but thought I may as well see what our KIA was worth. Felt ganged up on by a number of rep's from the dealership. Walked away as wasn't interested. I later run NADA on my vehicle and fine that they low balled me!! Can't trust them!