A good experience - dodgecar
I had made a call to the dealership saying which car I was interested in. When I got there it was sitting in front so I could look it over. I was greeted by Nick Williams, who quickly helped us with information about the car. Nick answered all our questions about cost and purchase procedures. He informed us about lifetime warranty on the drivetrain. We are glad we dealt with Lawrence Kia and would do it again.
4th Kia purchase from Olathe Kia - VanNote,lisa123
This is my 4th Kia I have purchased from Olathe Kia. I have been very happy with the service department, sales people and management. My questions are always answered promptly and extra time was spent on learning the features of my new car each time.
Best dealership hands down! - JohnnyPee71
There is no way to make this short, so here's my story. Recently I went car shopping, wanting to trade in my 2013 Kia Optima LX on a new Kia car. I was putting $3000 down also, cause I owed more on the loan than the car was worth. My credit is in the 600's which is middle of the pack, so I thought I could get a deal done fairly easily. First I went to Shawnee Mission Kia and they got me a deal on a 2016 Kia Forte LX base model with no features, and wanted outrageous payments for the car.
So I went to Lawrence Kia, biggest waste of my time. They not only didn't get me a deal but acted like they didn't even want to sell me a new car, by their lackluster efforts to get me financed and earn my business. So I went to Briggs Kia which I've purchased 2 other vehicles from, to see what they could do for me. I spoke with my previous and favorite salesman Johnny Pittman and told him what I was wanting to do. He showed me a 2016 Kia Forte EX loaded with all the goodies, and we test drive it. I loved it but thought there was no way I could get into such a great car without making outrageous monthly payments.
We sat down and discussed numbers and what I was trying to accomplish. Due to it being Saturday, most of the banks Briggs deals with were closed so Johnny said he would call me on Monday with what deals they had worked out. Monday Johnny called me like he said he would, but told me they could get a deal done and appologized. I could tell in his voice he was clearly disappointed but I wasn't upset cause I didn't think I could get that car anyways. I thought that was that, but the following day on Tuesday afternoon, Kyle the sales manager called me saying they had a deal worked out with my bank and wanted me to stop by the dealership after work to go over the numbers to see if I approved. Not only did I approve but I was shocked, the payments were lower than Shawnee Mission Kia's deal on the Kia Forte LX base model, but my APR on the loan was less than on my current car loan. I signed The paperwork and drove off in the car of my dreams.
Briggs Kia went above and beyond to get me a great deal and keep my business as a customer. I would recommend Briggs Kia to anyone not wanting the usual car buying experience and to those with less than perfect credit as well. See Johnny Pittman when you stop by, he is their best salesman in my opinion and he's a great person too. Also I can't say enough about Briggs Kia's service department, they only fix what needs to be fixed and never try to sell you stuff or services you don't need. And when they fix something, they do it right the first time. Last but not least, the thing that sets Briggs Kia apart from all other dealerships, is their follow up and continued care after the sale. They don't just sell you a vehicle and that's that, they follow up on every sale and keep you feeling like a valued customer long after the sale!
excellent service dept. - redbird25
this was the second time i have had my Sorento serviced and both times i had a great experience
on the service and i was treated very good.. keep up the great service
Horrible - Gdsd7474
Went to buy a used kia.the car needed a new bumper it took almost a month to fix the bumper no communication with the dealers that was rude when trying to ask about the car told them about a tire that needed fixed also. Finally got the car tire still not fixed I wouldn't recommend this place I would go to Olathe Kia
Lowball trade offer - B&J
The dealership is now called G&G Kia. Went there for recall service - while there talked to a sales rep who wanted to give me value of our Kia. I wasn't looking to trade but thought I may as well see what our KIA was worth. Felt ganged up on by a number of rep's from the dealership. Walked away as wasn't interested. I later run NADA on my vehicle and fine that they low balled me!! Can't trust them!