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The sales associates were attentive and helped me find... - Sharon
The sales associates were attentive and helped me find the style of car, color, and cost that I was looking for. They also helped me sync my phone and offered further assistance if needed.
Very family oriented!! - Rebkesterson
Our experience at Briggs Kia was as delightful, informative, and helpful as anyone could ask for from buying a vehicle. Our professional sales advisor Josh Kennedy could not have been more caring, patience, hands-on, informative, and attentive to our needs in finding the perfect vehicle for our family. When we first sat down with Josh to go over our needs and wants for our next family vehicle, he was genuinely focused and attentive to what we were looking for. After we were done discussing our vision of what we needed, Josh found us a vehicle that met every criteria we needed within 10 minutes.
Lawrence KIA evaluation - Robert K. Nelson
Kelly Engler was recommended by a family member. During our first meeting, we let Kelly know we were shopping but not buying right away. He was very professional, provided details, options and answers to our questions.
We contact Kelly via email over the weekend, asking additional questions and let him know we would be back to the dealership for further discussions. Kelly was well prepared and we left the dealership with new Optima.
We have owned KIA products since 2006 but this is our first time dealing with Lawrence KIA.
They have a large selection vehicles, with various options and are pleased with courteous, knowledgeable staff members.
Although informative, I think the interview with the insurance personnel could be made optional and let the buyer decide if they would like to evaluate the different products and their personal needs.
Honest and Friendly - Gersh
I work at a dealership in another town as Jason. He inquired about a new vehicle we had. During our transaction Jason was extremely friendly and quick to reply with information we requested. He was a great pleasure to work with. He made everyone at my dealership feel comfortable, earning our trust immediately.
Jason is a reflection of his dealership and how they conduct business. If you are looking into a vehicle, I highly recommend giving Jason and his team the chance to earn your business!!
Went in today and had a great salesperson named Allan and... - Anas
Went in today and had a great salesperson named Allan and he was very informative and was willing to go above and beyond to accommodate to our needs. We didn’t have the intention on signing today but after meeting with Allan and how much he simplified it for us. This all changed when we had to deal with the manager, Gazmend Boshnjaku, who basically made it seem like he had no intention on trying to even sell a Car to us after saying Im not going to give you a discount because it’s popular so you wither take it or leave. Didnt even try to help. Being the manager you would have to at least be more thoughtful to the customer and pretend that you are trying to accommodate. Basically he put us off from even wanting a car from Kia anymore.
Lowball trade offer - B&J
The dealership is now called G&G Kia. Went there for recall service - while there talked to a sales rep who wanted to give me value of our Kia. I wasn't looking to trade but thought I may as well see what our KIA was worth. Felt ganged up on by a number of rep's from the dealership. Walked away as wasn't interested. I later run NADA on my vehicle and fine that they low balled me!! Can't trust them!