36 Kansas Buick Service Centers

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL - carolm616

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL provided splendid service again-thank you!

Helped me out when I needed it. - JORDAN.LONG63

Helped me out when I needed it. Which is why I will be coming back!

Matt Hoover was a blessing. - kathylycai

Matt Hoover was a blessing. I can not thank him enough! He is awesome! THANK YOU?

I brought my truck in a couple of months ago for warranty - Tommy Thompson

I brought my truck in a couple of months ago for warranty work, and during the process, the running boards were unfortunately damaged. I spoke with Steven Morgan and Dalton Adams (Service Manager), explained the issue, and they immediately took the truck to assess the situation. After reviewing it, Steven informed me that they couldn’t fix the damage, but they had already ordered replacements for me. Once the new running boards arrived, they got them installed, and they look fantastic! Steven and Dalton truly went above and beyond to ensure I was taken care of. They communicated with me every step of the way, keeping me informed throughout the entire process. Steven even took the extra step of washing my truck after installing the new running boards before I picked it up. Despite the unfortunate situation, their commitment to great customer service made all the difference. I’m incredibly grateful for their professionalism, responsiveness, and dedication to making sure I left happy. I highly recommend them for their outstanding service!

Excellent service, profesional and courteous. - JSSCHIEL

Excellent service, profesional and courteous. Recommendations were appreciated and acted upon. Next service recommendations will be followed up on soon. Thank you.

Great service - Carguy

The guy that helped me Hyram godsey was great didnt force a vehicle I didnt want. I got to choose for my self. very happy!

I want to deeply thank Jeff Wake and his team for getting - 2007jk

I want to deeply thank Jeff Wake and his team for getting me out of a jam. My bride and I are traveling cross country when my truck started having electrical issues. I went to a Chevy dealership on 14 May and was informed that they could not get to me until 21 May. I went down to the GMC dealership and Jeff got me an immediately and resolved my issue promptly, this allowed me to get back on the road in short time. Highly recommend this dealership.

I have used Hatchett service exclusively for many years.... - timothy.kaul

I have used Hatchett service exclusively for many years. Though we don’t have the most expensive cars we are still treated like family when we’re there. Eric and his team are knowledgeable and are able to explain things to a very mechanically uninclined customer.

They were quick with finding the problem and giving me - mark

They were quick with finding the problem and giving me solutions. I was also able to get an appointment quickly

My daughter needed an oil change and they got her in - JenaT

My daughter needed an oil change and they got her in right away on her day off of school. Willing to pick up, shuttle, and drop off the vehicle if needed. Very friendly and accommodating.

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

Service - Jessica G.

Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.

My husband and I were on our first ever travel trailer... - J & A

My husband and I were on our first ever travel trailer adventure. Our Chevy Silverado tire sensors had been acting up. We pulled in and ask if we could make an appointment. The service crew had us pull in immediately and fixed the problem. The young man who took care of us would not accept a tip from my husband. Wished us well and we were on our way. Super service. Thank you from the Marbles

Customer Satisfaction - Bphi66

From the owner through the service staff, we always receive quality service. We are pleased with the customer service attitude and their willingness to meet our needs, whether it is an oil change or a major repair. Tony, David and Don are a pleasure to deal with.

It was a awesome experience. - Glenda

It was a awesome experience. They know what they are doing. Great experience thank you so much

My car is a Braun handicap accessible vehicle that I took... - stacysky32

My car is a Braun handicap accessible vehicle that I took for service at Jay Hatfield Mobility. My experience was horrible there! Had my car for 4 days, looked at it 1 day and stated “we don’t know what’s wrong with it, come get it”. Even though they did find a drain on the battery. Picked it up, brought it home and the next day battery was dead again. Syd was rude in the service dept and he was very unprofessional and absolutely no interest in fixing my issue! Since then it was towed to United Access were they are more than willing to keep It until it’s fixed!!

Cody is always great to work with in the service - Traci

Cody is always great to work with in the service department! Very personable and gets the job done!