16 Louisiana Kia Dealers

I received 100% (EXCELLENT CUSTOMER SERVICE). - markmansportscards

I received 100% (EXCELLENT CUSTOMER SERVICE). I highly recommend CarMax to all my friends. In and out in good time.

PLEASE, PLEASE, PLEASE do your research before purchasing - Rob

PLEASE, PLEASE, PLEASE do your research before purchasing from Tameron Kia of Westbank. My experience has been extremely disappointing and stressful, and I feel obligated to share it so other customers can make an informed decision. 1. Financing: I was told by management that the dealership would only work with me on the vehicle price if I financed through one of their preferred lenders because the dealership receives a financial incentive from the lender. I was then encouraged to refinance with my own bank afterward. When I attempted to pay off the loan, I experienced significant difficulties and was told the payoff check had been lost. I was given additional requirements to prove the payment had been sent, which created even more frustration. 2. Mileage: I test-drove the vehicle with approximately 17 miles on it. After purchasing it and taking it home, I discovered the mileage had increased to approximately 181 miles. When I questioned the dealership, I was told that I must have driven a different vehicle. I know I did not. I had recorded the VIN when I test-drove it because I needed it for an insurance quote, and the VIN matched the vehicle I ultimately purchased. Yes, someone took a ride in it. It wasn't me. 3. A problem with the vehicle: This is the most concerning part. I was originally prepared to order the vehicle because the dealership did not have the configuration I wanted. Then, suddenly, a vehicle matching what I wanted became available. It wasn’t visible on the lot when the salesperson and I walked it previously. I was told that one of the cameras was not working, but the salesperson assured me that the vehicle only needed an overnight system update because it had not been updated recently. There was an update notification on the screen, so I trusted what I was told and took the vehicle home. The update did not fix the problem. I purchased a new vehicle, yet it has now been in the service department for approximately four weeks, and I still do not have my vehicle. I purchased this vehicle because I wanted to get away from the stress and uncertainty of owning an older vehicle. Unfortunately, I have ended up with even more stress from a brand-new one. What makes this especially difficult is that I have recently been blessed to overcome my battle with cancer. After everything I have been through, I wanted this purchase to bring me some peace of mind — not another major source of stress. I trusted this dealership, and I regret that decision. My advice: Please don’t make the same mistake I did. Take your business elsewhere. I wish I had.

My service yesterday was horrible, horrible and horrible. - rochelle003

My service yesterday was horrible, horrible and horrible. I dread going back there if anything happens to my vehicle again. Customer service was at an all time low. Kudos to the courtesy driver who tried to make the situation better. Maybe he needs to be the intake person or Joey Crawley. Because if yesterday is a representation of good quality customer service, you have missed the mark.

I was very pleased with the service and attention of - Idhernang

I was very pleased with the service and attention of Samantha for new car buy

Thank you Robert Jenkins, Service Advisor, and Glen - christopherperagine

Thank you Robert Jenkins, Service Advisor, and Glen Herbert, Service Manager, for making sure the right work got done to maintain my new-to-me 2019 Kia Soul !

Service department is the worst. - Schexniderclay29

Service department is the worst. I will never purchase any car from this place again.

Great place to get a new Kia. - Propnut67

Great place to get a new Kia. The sales person Rachel Saavedra was awesome We will use her again in the future. The finance manager was awesome to he did his best to get use what we wanted.

I'm giving this dealership and salesman, Trevin, every - JJL

I'm giving this dealership and salesman, Trevin, every bit of 5 stars. I wasn't able to buy a new Telluride like I wanted, unfortunately. However, he and all the others at Sterling Kia in Lafayette, La. bent over backwards to help me out and show me dozens of new Tellurides in several of the different trims! He took the time to go through all of the features and different options since I wasn't familiar with them. I was able to test drive two and was completely floored at how much room and power these mid-size SUVs have. They are VERY sharp looking too. The harsh reality is some things aren't meant to be, and I ended up getting a different vehicle elsewhere that fit my budget, but I can't thank Trevin and the crew enough for their patience and assistance. I did purchased a vehicle from Sterling Ford in Opelousas back in 2013 and was VERY impressed with the service, respect, and professionalism I was shown. If you are in the market for a Kia, look no further than Sterling Kia and give Trevin a hollar! Cheers! J.J.L.

The dealership was great Cody and Justin were very - jacksonchris620

The dealership was great Cody and Justin were very helpful and did what was needed to get us exactly what we wanted.

We were shopping online for a Kia and found a nice option - IWEfail

We were shopping online for a Kia and found a nice option at KIA of Covington. We live a few hours away so trying to do as much online/phone as possible. Their website showed a dealer and financing discounts that made the price very attractive. We contacted dealer (Taylor was the salesperson) to get info on trading our current car, submitted all requested info and photos about our trade, and were quoted a trade-in value that would be acceptable to us. We asked for the deal to be sent to us in writing for review, which Taylor promptly did. We were told that Kia of Covington prided itself on simple, honest, upfront transactions so were were optimistic and anxious to get the written quote. Being a number-crunching-nerd, I ball-parked what I thought the quote should look like. When we got the quote, it was about $7400 more that I was expecting. The trade in allowance was wrong, the doc fee was wrong, the sales taxes were wrong, and they added a "window etching" fee and a separate "Government Fee" that I still don't understand. After a few phone calls they adjusted the number to make it "only" $3150 more that we were let to believe/quoted (misled) it would be. What we hoped would be a simple and clean transaction, became very complicated and created mistrust and frustration. My advice? If you are shopping at Kia of Covington, check the numbers, challenge anything that looks wrong, don't let them add any xx charges or fees in the contract. And if you feel yourself getting frustrated, it's time to just walk away. There are other dealers.

Jessica is awesome best sales person ever to sell cars - Lisa Sanchez

Jessica is awesome best sales person ever to sell cars for Kia!! Thanks for everything

Was looking for the new Telluride. What a great... - gerald u

Was looking for the new Telluride. What a great experience! From the moment I walked in I was greated with a comfortable and friendly process. The vehicle was exactly as promised and the numbers were exactly as quoted to me. The manager Gary met us at the door and introduced us to Tylor and Maryam. They promised they would not waste our time, and they didn't. I highly recommended buying a vehicle from here.

I was searching for a Kia Carnival and tried all my local - JKaitlin

I was searching for a Kia Carnival and tried all my local dealerships in Texas. They were either all incoming sold and not taking orders because I lived too far away from their dealership, or had a HIGH markup. I started searching Oklahoma, Louisiana, Colorado, Kansas, and Alabama (all that I could drive to). And finding Walker Kia was one of my favorite moments on the hunt. I met Lilyann and she was exceptional. She did say all incoming were reserved but I could order and their dealership (at this time) is one of the few that do not mark up. I ended up finding a dealership closer that did have something incoming a little over markup, but if I had to order this dealership would've been my #1 choice. From the moment I spoke with her, I knew I wanted to work with her, and wish I could have but needed to get in something ASAP (school drop off with a newborn just seems 10x easier than a large SUV that I'm currently in). Anyway, this is all to say that this dealership is top notch and absolutely my favorite out of all those states. Don't sit back if you're interested in ordering and definitely still see if they have any incoming beforehand. Lilyann, personally, was a perfect dealer, no pressure, transparent with what they have to offer and even sends a personal message.. and continues to work with you however you like (with me I prefer text so I can remember all the information better, and keep track of everyone). So yeah, if you've gotten this far I assume you are looking into working with them, so do it!

I could not have ask for better Matthew the salesman and - Lc

I could not have ask for better Matthew the salesman and Jordie for the paperwork all around it was a pleasure at Leblanc Kia and I love my Kia Seltos very friendly people and informative on there vehicles to didn’t take as long as my last vehicle did either that was a plus so if your looking for a vehicle try Leblanc Kia you will be Satisfied!!