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The dealership was clean and a soothing environment.... - kgullage
The dealership was clean and a soothing environment. Freddie was great, knowledgeable and everything happened really fast. Start to finish was less than an hour. Thanks Freddie.
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Everyone was extremely professional, thorough, polite and... - Sarai J.
Everyone was extremely professional, thorough, polite and made the translation easy! I would definitely recommend Kia Lakeshore to my friends and family!
Was looking for the new Telluride. What a great... - gerald u
Was looking for the new Telluride. What a great experience! From the moment I walked in I was greated with a comfortable and friendly process. The vehicle was exactly as promised and the numbers were exactly as quoted to me. The manager Gary met us at the door and introduced us to Tylor and Maryam. They promised they would not waste our time, and they didn't. I highly recommended buying a vehicle from here.
They sell cars but not care about the service on the cars... - ylee1962
They sell cars but not care about the service on the cars they sold. I bought 2021 Telluride November last year. This one recently had crack on the passenger side door window. All Star Kia asked me to come without knowing they do not have right windows. They just added more cracks during the openning the side of the door.
Then, they say that they cannot receive a right eindow because of problems manufacturer and UPS. Near two months have passed and I vidited three times during the time, because they never updated me. Instrad , they are just boasting they will fix it, if all problems arre solved. My fundamental question is who can receive the right parts, if a dealer service cannot? I suspect it is only because of their lack of respondibility.
worst service ever I have not had a good experience in... - dannie27
worst service ever I have not had a good experience in the service department yet vehicle always takes longer than was told have been in for same issue 4times still not fixed feel like they are just prolonging until warranty runs out
Kevin was awesome...no pressure...in & out...price was right - Benny
Everybody i interacted with and met during my purchase was friendly, helpful, and informative.
thanks guys for one of the best car purchase experiences I've ever had.
and I've had a few :)
I found the van I wanted at a pretty good price. I ALWAYS... - TiffanyStevenson
I found the van I wanted at a pretty good price. I ALWAYS request the written O.T.D price breakdown before deciding if I'll go to the dealership. I get it & was stunned! Van price: $11,999 & O.T.D total: $14,284.74. I thought, what the heck? LA max doc fee is $200. I live in TX & tax rate is 6.25%. So base tax is $749.94 + misc. DMV fees of maybe $100-$125. So, $11,999 + to be safe max doc fee of $200 & let's say $1000 taxes, again to be safe. Altogether = $13,199. That leaves $1,085.74 unaccounted for. I asked & was told nanocure paint protectant BS that is supposedly already on the vehicle. A bs ADD-ON MORE THAN THE TAXES! Uh no. Otherwise I would have bought it yesterday. Horrible way to treat people.
Kia Bossier, carry my car for a Oil change, when I got... - lanedana11
Kia Bossier, carry my car for a Oil change, when I got home on the inspection check list it said coolant was full and it wasn’t. Also had to carry back leaking oil in garage.
I found a Nissan Versa Note on True Car and bought it. I... - jn8thirty2
I found a Nissan Versa Note on True Car and bought it. I noticed a few dents on the hood but for a three year old car didn't think much of it mileage was low, the tires were good, front, back and sides were all ok except for a few dents. When I got the car home in a different light I noticed dents on the roof and realized the dents on the hood and roof were hail damage. I didn't check the roof since it was uniformly blue and roofs are rarely problem areas. I contacted the salesman who sold it and pointed out the True Car ad said nothing about hail damage and showed no pics of it and he said that was why they only charged 10,270. I don't consider that a good price for a hail damaged car. I will never buy a car from them again. Hail is a rarity in Shreveport. Not honest advertising.
I had a very low credit score and numerous times I was... - Navy313
I had a very low credit score and numerous times I was denied financing , with the help Of Greg a salesman I was able to get into a new vehicle . See Greg at Kia Premier #KennerKia
Service department rocks. Had an issue with my vehicle... - Spotbull
Service department rocks. Had an issue with my vehicle and it was quickly resolved. Go service team, I really appreciate all of you, thanks.
Best dealership I ever dealt with. All from sales ty o... - Tickbag1
Best dealership I ever dealt with. All from sales ty o service. I was traveling through from Ok and had engine go out. Ended up buying new one.
Be prepared for a last minute price increase of $1000 or... - JamesNorthcutt0921
Be prepared for a last minute price increase of $1000 or more
The msrp means nothing. There is no transparency on the sale prices until the final paper work.
Good experience - HappyKiaMan
Byron and JJ were great to work with. They wanted to make sure I was in the right vehicle for me. They didn't rush me and made sure I was comfortable and answered all my questions. Got a good deal on a great vehicle with an amazing warranty.
Ray Brandt Kia