He is awesome... He provides a good service. - Wookeun Jeong
He stayed past midnight for the purchasing date..
Works hard and does a good job taking care of customers.
He was also very thorough about the values and features of the cars I was interested.
He's the best!!!
Terrific Team and Customer Focused Dealership - Fran
I went to Sheehy Lexus because it was the only place I could find anywhere in the area that has a customer-friendly, "no haggle "pricing policy. I also saw lots of very positive reviews from customers.
Sheehy actually treats it customers like adults. The listed price is the same as the actual price. What's going on? Do they think customers don't want all of the disrespect, drama, and game playing of traditional car dealerships?!!
Seriously, it was a pleasure to have this kind of car buying experience. My Sales Rep was Mr. Edward Jackson. You will enjoy his sincere and friendly approach, great sense of humor, and caring demeanor. Edward will take good care of you. Honorable mention also goes to Mr Johnny Salinas who was very gracious and helpful in getting a few items solved quickly and effectively.
If you are looking for a dealership that will give you a warm, but entirely "no pressure" experience consider the good folks at Sheehy Lexus. I should also mention that in doing comparison shopping on price, I found the Sheehy price for the 2016 Lexus I purchased to be the best among all other dealerships. I am guessing it is because all of the "price padding" added by traditional dealerships to make customers think they are getting a big discount and great deal, are removed. Sheehy just starts out with their best price. It seems to me that is a win for everyone.
Excellent experience - John Payne
Jose made this experience excellent! I have been working with him for years, and he's always responsive and explains exactly the need for the work being performed. I trust his knowledge of the Lexus cars and trucks and values his advice. He always keeps me informed of the status of the work being performed and when my vehicle will be ready for pick up.
Excellent Used Car Buying Experience - Dou
I recently bought a low mileage used SUV from Len Stoler Lexus. Overall my experience was excellent. I found the car online using the USAA car buying service. Within a few minutes of clicking the online availability button, I was called by Ms. Gemma Boyce who then scheduled a test drive for me the following day. Upon arrival I was met by the dealership manager and the sales associate Mr. Joshua Evans who easily answered all of my questions and accompanied me on a test drive on a very rainy day. Josh was most personable and knowledgeable of both used and new cars. He quickly addressed all my points of sale and subsequently negotiated a very fair price. Then he smoothly coordinated the out of state sales process with the Director of Finance (Travis). When I picked up the car two days later, Josh had the car detailed so it looked good as new. I highly recommend you ask for Josh when shopping for a new or used car at Len Stoler Lexus.
Pleasantly Surprised! - aj
I have to start by saying that I never write a review unless my experience is exceptional in EVERY way! I am also very hard to please and I do my homework before buying. I started with Towson Lexus because if you buy anything but a Lexus or Toyota you are crazy..these cars last for ever and are TROUBLE FREE. Second, I have an '08 IS250 purchased here and their customer service is FANTASTIC! Like most people, I really don't like the car buying process because it always seems to be about the dealer's best interest (especially when you are female!) but this was different. My sales person, John "hawkeye" made me feel like he really cared about what I wanted and what he needed to do to make me happy. a GENUINE care for the customer REALLY goes a long way! He gets that this is not just another commission for him but a big deal and major investment for the person in front of him! He took the time to look into different options for me and explain all the great things about each car along the way with no feeling of being rushed to BUY! Kind of like buying a car from my brother...hmmmm...who wouldn't like that? And then the dreaded financing office...WAS GREAT!! Again, a feeling like I was working with family. Soon Oak was so personable and funny, she made the process not only a breeze and painless but actually ENJOYABLE!...imagine that! Do yourself a favor and don't waste your time with other places when you will get great treatment here!
Lexus Of Silver Spring
Executive Sales Consultant