62 Maryland Hyundai Service Centers

Quick and complimentary service for Genesis. - g70turbo99

Quick and complimentary service for Genesis. Booking online was easy and there were good amenities while inside waiting.

The 4- (and not 5-star) rating is due to the fact that - angelablong

The 4- (and not 5-star) rating is due to the fact that the mechanic failed to reset the maintenance reminder in my vehicle, and there's also no sticker on my windshield, so I guess I'll have to set some other reminder for my vehicle maintenance. It's a small thing, but annoying. I bring my Hyundai to the dealer because I expect a higher level of service & attention to detail at the dealer. At least that was my experience for 10+ years at the Annapolis Honda dealer's service department. Hmm.

I needed o confirm that my tow hitch was factory - sanfordjr50

I needed o confirm that my tow hitch was factory installed or aftermarket. Because I live in Midlothian, Virginia the dealer there (Pearson Hyundai) told me it was an aftermarket tow hitch. I knew that was wrong. I called to confirm it was factory installed. I received a call from your dealership within 30 minutes of my email and it was confirmed it was factory. Your dealership volunteered to contact Pearson but it wasn't necessary. Thanks for your help.

The service I receive is always excellent. - revgranny527

The service I receive is always excellent. The work is completed within the estimated time given, it is always correct. Mike Lang is always professional, courteous and efficient.

Best Service Experiences - AmandaH1980

I would really like to thank Bob Bell Hyundai's service department. I've owned two Hyundai Accents. Every time I go in for an oil change, it's a wonderful experience. They are professional and very efficient. I was quoted a 1 hour wait time, and they were done in under an hour. I recently had an issue with my car and they got to it first thing in the morning. Everyone was very helpful in answering my questions. I also appreciate their shuttle service if you live within miles. Their service department and their sales department are excellent. I was never fond of going to a dealership for basic maintenance but it is totally worth it! Sincerely, Amanda

Replaced air filters when and were replaced less than - Wandag

Replaced air filters when and were replaced less than 5000 mile and a year ago. So I paid out $300 unnecessarily. Only place I take my car so they should have known.

AS always, my experience was great. Janae was awesome and... - swheeler628

AS always, my experience was great. Janae was awesome and very knowledgeable. She kept me informed regarding the service of my vehicle and explained the few small things that the technicians found while performing my oil change and inspecting my vehicle. I am very grateful to have such a wonderful team of people available to ensure my vehicle is running in tip top condition.

Unexpected tire issue leads to great service. - Jbehr749

On a day trip from our Carroll County home to Salisbury to visit our son at Salisbury University, we got a flat tire just outside of Salisbury. Calling several tire stores no one had our tires. We decided to try the dealer. We were immediately greeted by Charlie who assured us all would be fine. What we thought would be a 2 hour wait while we had 2 tires replaced, mounted balanced, etc., Charlie immediately had us shuttled to the campus telling us to relax and enjoy the time with our son, and let him worry about the car. By the time we were ready to go, the shuttle was back to pick us up and our car was ready, additionally Charlie took car of a recall issue without out us asking prior too! Great initiative! For a bad situation, the experience of getting it resolved was great...all due to Charlie...Thanks Pohanka!

Great customer service. - Cweimer7

Great customer service. Easy to make appointments. The car service was completed in a timely manner.

Everything was great from start to finish, and the - Lewisashley4908

Everything was great from start to finish, and the customer service was great. They finished my vehicle in good timing.

Great service, communication, and quality of repairs. - jmoye44

Great service, communication, and quality of repairs. 10 out of 10 for sure. Would highly recommend to all.

Friendly staff. - Little Red

Friendly staff. Quick service. Easy to make appointments. Price quotes are accurate. Wait time was 1hr. Multi vehicle check completed and recommended services with quotes explained ,as well as cost.

When I tell you that the service department team (which - lsmarshall74

When I tell you that the service department team (which includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I have contacted the general manager who also has done zero about the poor quality of service that are being offered to their customers. I have had this young man actually come across in such an unprofessional and inappropriate demeanor, that I contacted my attorneys about the interaction. I created a case with Hyundai regarding this; this Sheehy Hyundai of Waldorf has proven to me that they not only don’t care, but you have to make sure that they’re not getting over on you. They have basically convinced me through their interactions that Hyundai is not a brand that I will invest in going forward. I should never have to question if the products that were supplied to me (which was supposed to be a new catalytic converter) doesn’t work after putting it in my vehicle. I’ve been coming to them since July 2023 and my car is still not fixed at all! My vehicle is there currently only because my part is under warranty. They will not give me a loaner and told me that they won’t even look at my vehicle for a full week because they’re “short staffed”.

Joesph. - ross e

Joesph. Is amazing Great guy. Nice kind fellow who knows everything about cars. Brillant gemtleman

had an amazing experience today with adrienne. - alisha justice

had an amazing experience today with adrienne. she was very welcoming, nice, and informative. she let me know about the shuttle service which was very nice! she helped me out with coupons i received trying to help me get the best bang for my buck. she went over everything with me. all went smoothly with my car. the service was outstanding. thanks again adrienne! i will be back.

Just learn from our mistake. - Richie

Just learn from our mistake. Do NOT buy a Hyundai. They have the worst engines, possibly in the history of the automotive industry. When your engine inevitably goes bad (ours did at just 50k miles) they will act like it was your fault despite thousands of people around the country having the same issues.

Nick is the man. He will literally help you with ANY type... - andreawlsn

Nick is the man. He will literally help you with ANY type of situation you’re going through and he’s STRAIGHT to the point. I want to thank him for helping me buy my very first car. And for being patient a/ me too! You’re awesome Nick

They use OEM parts. - geesmom0129

They use OEM parts. The work is great. Super friendly service. You’re kept updated throughout the process. I picked up my car and was like “WOW”. I don’t know what they use to clean the outside but my car don’t look that good when it was brand new. I wish the had a detail service. I’ve had to use them a few times and am always happy. I won’t use anywhere else.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.