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Sales/ Service - BMCK MAINE
I wanted to buy a 2019 Lincoln Nautilis. Other dealerships were not helpful to me however at Herb Chambers Lincoln Norwood, they had many to choose from, and were very helpful. I worked with Danny Jordan, and he found exactly what I wanted, my trade-in was fair, and the car had just what I needed. I’m very happy with my selection- he did not pressure me. Danny answers all questions and continues to be helpful. Jason in Service was efficient when my car came in for service. He solved any issue and I left pleased. An A+++ Dealership
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Sales & Leasing Consultant
Sales and Leasing Consultant
excellent guys - vv
I had bought a used car from them. Right after that, the next day, a few problems surfaced that I didn't notice at first. It took them several days to take care of these problems, but they did everything to address them, without a word of complaint. I would especially like to praise the girl I worked with - Stephanie Sheperd. She is a real pistol.
Excellent guys, I highly recommend them.
Not there to take your money - Mustangkid
Went to a transmission mechanic and they said i had to get a computer update to fix the transmission. Went champion to get the update they quoted $120 over the phone. The master tech looked at it and said the update would not fix it. Ended up being a bad electrical connector. Total bill was $100. So glad i didn't waste the $120 on a computer program.
Very professional. - Bullrunner2012
I bought a used Lincoln MKX. No BS from the salesman or finance people. Did not push items i did not want. They also obtained better financing than our credit union.
Will never return - Matt_M
Had money stolen from my car, my battery "died" while in their care (conveniently notified after I had raised issues with their service), manager offered to pay for the battery but did not attempt to speak with me while in the office and reached out over an hour after I had left (at that point I was an hour away, at work, with no way of returning to take him up on his offer). Not communicative, rarely receive calls or updates on my vehicle, I regularly have to chase them for status updates. Will never return. Avoid at all costs.
They don't honor their own used truck warranty - Johngraco
We purchased a flat bed F550. We are in Canton Ohio. They shipped it to our location. It broke down ad was towed twice in the first two weeks. We supposed them with our coat for repairs and towing fees. We never heard back from them again.