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Jeep For Family and MI winter - ronfalcon7580
First time jeep owner, will meet out needs in the winter. Plan to put a plow on the jeep. Assistance we got from MY salesman was very helpful. He was knowledgeable and able to answer all our questions. I feel we're treated honestly and fairly.
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No reply - michael.eickhoff.1
I was in the market for a new Alfa Romeo Stelvio. There are three Alfa dealerships within an hour of me so I emailed all three asking for pricing and availability. To be fair, none of them got back to me. I was most surprised by Suburban though because I can’t get other Suburban stores to leave me alone when I didn’t a KBB Cash Offer inquiry that got sent to a Suburban Chrysler of Ann Arbor and Suburban Ford. I ended up buying from another Alfa store. Still sorry I didn’t hear back because they did have the best selection. But I can’t drive an hour each way just to find out they weren’t close to where I needed to be with price,
Great experience - michael.eickhoff.1
I was treated with respect and appreciate Stan’s professionalism but also being a down to earth, regular guy. Never did I feel pressured into buying a vehicle or making an immediate decision. He grabbed me a bottle of water while we sat in the lounge and discussed the vehicle I was interested in purchasing, I gave him a specific stock number. He found the car on the lot, washed it so it was looking fresh for the presentation and away I went in a test drive. I came back and he got to work on my trade-in vehicle. The numbers initially didn’t look as good as I wanted but about what I expected for a first offer. Stan continued showing professionalism as we worked through the negation. He ended up getting me to where I needed to be on a 2019 Stelvio Ti. This was a great experience from start to finish. I am highly satisfied with the dealership on th sales side - hopefully they are just as good in service.
Not a typical dealership where you sit in a showroom with a bunch of desks and it’s feels like 1960 and you are in a confrontation for hours dealing with something that should be exciting and fun. This is a relaxed environment. There isn’t a lot of choice if your are in th market for a Fiat or Alfa Romeo but at least these guys don’t take themselves too serious.
Amazingly helpful - Keith
I am working with the sales person Michael Yamarino. He has been nothing but helpful and communicative! I have not purchased yet, but am a serious buyer. We live about 3.5 hours from this dealer as there isn't an Alfa Romeo dealer in our area. Many other dealers wouldn't even talk to us or were very unsupportive as we need to do things by phone and email. So far, I've done everything via email and Michael continues to be very transparent and open with the cars, prices, features, etc. He provided me with extra help as there was an issue with getting the window sticker. Although it's via email, he has shown me the same type of help and care that someone that visited the dealer. I couldn't be more happy with this dealer and Michael Yamarino. I hope to visit there in the next two weeks to test drive and see the car I'm interested in.
Awful service - Theletterh
Nothing positive I can really say other than the vehicle was eventually fixed. It took 6 weeks from drop off to pick up. Took almost 3 weeks just to diagnose my vehicle. I asked multiple times for them to let me know when a rental opened up and I never heard from them. To top it off when I finally went to pick up my vehicle it took an hour and a half for them to pull it around to the front for me. I will never get my vehicle fixed here again and likely avoid all LaFontaine locations.
Casandra is Great! - paula bonarrigo
Casandra was introduced to me from a longtime friend&client!! She really went above the call of duty for me!! She exceeded my expectation! I will refer Casandra to anyone looking for a Fiat!! GRATZIA BELLA!!
Taken care of right! - Kimik
I have never had a better experience with car buying than I did at Ziegler with Greg Ireland, he made the process so comfortable and stress free, with no pressure. He took care of us after the sale as well, buy setting up an appointment to go over all aspects of our vehicle to make sure we were totally informed on how everything worked. I highly recommend that if you are looking for a new or used car, go to Ziegler in Granville and ask for Greg Ireland. You will be taken care of right!!