What a surprise - basai56
We were planning on waiting a couple of years to buy a new vehicle. A driver on her telephone running a red light changed our plans. After receiving the emotionally distressing news we started the task of securing a new vehicle. My wife has been building different models on line over the last two years as preparation in case we decided to act earlier so the Fiat 500X was already in the running. Suburban Alfa Romeo Fiat had the model and year we wanted so we visited in the early evening of December 28. Our sales representative, Aldo, stayed after his quitting time to show us the vehicle and take us for the test drive. We were impressed with the car so Aldo and the sales manager, Patrick, helped us arrive a t sales price that left us all smiling. So far so good.
Now it is Saturday and time to pick up the car. Having bought vehicles in the past I was dreading the meeting with the finance person, Sarah. I knew her job was to make the deal more attractive to the dealership, usually at the buyers expense. NOT SO! Sarah found us financing at a lower that expected interest rate and no add ons!
This has been the most satisfying auto purchase I have ever had! Did I mention that I sold cars at a dealership in the 80's? I couldn't have done it better myself. Thanks to all involved.
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Great prices and friendly staff! - Jorge, L
I enjoyed visiting Fiat Lakeside, they have a nice lounge area and Stan (sales agent) treated me respectfully. I drove a couple of cars before making my final decision, no rush i was told, so i took my time to test them even in the highway. At the end, i got a good deal for my truck so i didn't have to look anywhere else for a used car.
Taken care of right! - Kimik
I have never had a better experience with car buying than I did at Ziegler with Greg Ireland, he made the process so comfortable and stress free, with no pressure. He took care of us after the sale as well, buy setting up an appointment to go over all aspects of our vehicle to make sure we were totally informed on how everything worked. I highly recommend that if you are looking for a new or used car, go to Ziegler in Granville and ask for Greg Ireland. You will be taken care of right!!
False Information - Upset George
Went to pick up our new car last winter. We were told at the time that we would be contacted later to bring in our car for a navigation update for no charge. We never did hear anything and when I called and inquired about it, I was told there was no such thing as a rep that came in and would install navigation on our vehicle. I explained to them that the sales manager at the time promised us that.
I was basically called a liar, and was told that it was NOT going to happen. Maybe not a big deal,
however you can bet I will never purchase an auto from this dealership again. A man is only as good as his word, and his word was worthless. And new sales manager was very obnoxious and refused to honor what the past manager had told us. The 2nd manager was Drew, and I would certainly stay clear of him and this dealership.
Casandra is Great! - paula bonarrigo
Casandra was introduced to me from a longtime friend&client!! She really went above the call of duty for me!! She exceeded my expectation! I will refer Casandra to anyone looking for a Fiat!! GRATZIA BELLA!!