812 Michigan Used Car Service Centers

Moving from Howell to Ypsilanti required local Chevrolet - Jay

Moving from Howell to Ypsilanti required local Chevrolet service center to be changed to Saline. I am happy experiencing customer service beyond expectations. Smiles, friendliness, & willing to communicate. Quick turn around: Wednesday my check engine light appeared. I called then dropped off Blazer overnight for tomorrow morning diagnostics. Thursday I received call and picked up vehicle. Delightful, fast & efficient service. Special thanks to Lori 202 for taking care of this service request. You're amazing!

Great service, competitive prices. - TK

Great service, competitive prices. Staff is always very friendly and helpful. Been using this service team for over 15 years and the team keep getting better and better. I plan to continue to use them for all my Ford vehicles and would definitely recommend giving them the opportunity for any of your vehicle needs.

Service dept & Donnie went above & beyond to find an - Cheryl

Service dept & Donnie went above & beyond to find an issue with my 2017 Jeep Renegade. (It wouldn’t start first thing in the morning but after awhile would start all day long) nothing in the memory bank. Service worked with *STAR* and found the right download & kept it a couple more days to make sure it started in the morning. Excellent service!!

Update: Due to the really good communication- I am - Blazer owner

Update: Due to the really good communication- I am re-rating this service department 5 stars. They acknowledged the mistake, apologized and fixed the last issue. I would definitely recommend. Past review: I am so undecided on this dealership. I LOVED this dealership 4 years ago. The service was great and I loved our salesperson Bob Bence. Since he retired, I haven’t found a salesperson I feel as comfortable with there. Also, I had a sad experience with their service department recently. Short story - Brand new blazer’s engine was eaten by a red squirrel. Not drivable. Parts ordered, quote given, 2 months later - car finally fixed. Told me when I picked up my car “NO CHARGE “. Was elated- since I had my credit card in hand. Fast forward one week later - they called and said they made a mistake and I owed for the car. Wow. I would have given 5 stars at the time - regardless of the 2 month wait and price. But - to have the excitement of no charge and the thought that they did not charge me due to the long wait for my car - to only have them call a week later to say sorry - you owe us - was disappointing.

Awesome customer service - Diamon4000

I have had an annoying vibrating noise in the interior roof. With Brian Hankey’s determination to find it and get it fixed, the problem has now be resolved. Whenever I have had any type of problem or service, I always ask for Brian and his continuously comes through for me. It is a valuable asset to the company. I highly recommend him to anyone who has a need to have any type of service done on their car. Thank you, Brian, again for you fantastic service. Not only owning a Cadillac is awesome, so is having Brian there to help in every way when needed.

Service at signatures was quick and efficient. The... - rumrose22

Service at signatures was quick and efficient. The service department was courteous. The only thing I was alittle upset about was this is the second time after I get an oil change that 3 days later I receive a coupon in the mail .which is only good for that month. It would be nice to be able to save some money on a synthetic oil change

Corey is amazing! - OliviaCain

Corey is amazing! Very knowledgeable and customer oriented. So easy to talk to and answers all of your questions. We moved from across the state and I’m so happy I was able to find a new dealership with such great customer service and friendly people. Definitely will be my new go to place for my Honda.

Very professional. - Lliuyuhua

Very professional. The maintenance service is super fast. Almost finished in half an hour. Impressive.

I was happy to hear from Scott after my rouge was towed - galestorm70

I was happy to hear from Scott after my rouge was towed to suburban. As soon as he was involved, I was able to get more answers and hopefully speed things up👍

Working with Subaru has been amazing! - amanda.sax91

Working with Subaru has been amazing! Erica made the process so easy and pleasurable. She kept us up to date, was so kind and patient while we figured everything out, and answered all our questions! We will definitely be back for all our car needs! Thanks again Subaru!

Cornielius, stationed in the welcome center, was a joy to - TROPICALSYRUP68

Cornielius, stationed in the welcome center, was a joy to deal with. Sam, from the service center, who was engageing and friendly, did an exceptional job. Rosie was most pleasant and very helpful. Thank you all for making my day. I'll be back! John

Updated review: While it took some effort on my part, the - xepherys

Updated review: While it took some effort on my part, the general manager was willing to ensure the cost of the repair to my 2025 GLI was covered. While I'm still not particularly pleased with Keith Haverty's customer service mentality, my experience with everyone else at the dealership has been stellar in both sales and service. Overall, the sales experience was fantastic. Derrick and Kevin were very helpful, professional, and honest. Alex and Derek in the service department were also very helpful and I felt really taken care of by all of them. My previous experiences with the service department with my prior car (2017 GLI) also exceeded my expectations. While the Troy dealership is no longer part of the Suburban family, my experience with the Suburban Collection has been absolutely stellar over the years. I'm glad my issue is being resolved, as I've grown to feel some loyalty to Suburban as they've otherwise always taken care of me and my wife and made us feel like valued customers. Sometimes things happen, and I'm thankful that this could be resolved amicably and that the business relationship between my family and Suburban can continue.

Chris is always a pleasure to work with! - Bernie F

Chris is always a pleasure to work with! My work gets completed on time and as promised. I bring two Volvos here and Ed (mechanic) knows them inside out.

I had great service by everyone who helped me made my - Robertparks830

I had great service by everyone who helped me made my first car buying experience very easy!

TEAM ONE IS THE BEST - gbuffin

Worked with Eric he was awesome not sure who wrote these other reviews but they must not have been working with the same Eric. thank again for the fine service.

I have received remarkable assistance from purchase - el.moore

I have received remarkable assistance from purchase through service orchestrated by John Camilerri! He has gone above and beyond for me! Questions through direct text are answered immediately and scheduling of all service handled personally by John. His commitment to me over the years as a customer is unmatched by any other salesman! I did not deal personally with anyone from service, finance, or management. He did it all! Go to John! You will not be disappointed as you pull away with your new vehicle!

Brought my dodge ram in for service. - Boat

Brought my dodge ram in for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service.