Patrick Wilson and Bob Spurgeon were very helpful to me... - steven weingarden
Patrick Wilson and Bob Spurgeon were very helpful to me at service. They both provided A+ service! My sensors on my Honda Accord were not working properly. I called Bob on Friday around 5:30 pm, before they were closed for the day. I got his voicemail, and left a message, and he called me 2 minutes later and set up an appointment on Monday. When I arrived Monday, Patrick took care of me, and as soon as I got the diagnostic about my car, he explained everything thoroughly. He made sure I got a complementary ride home as they needed a part to be ordered, and were going to be able to get to it the next morning. As soon as the job was done, Patrick called me and even offered to have my car delivered to my house if more convenient for me. I was able to get a ride, and picked up the car in person, and I personally thanked Patrick and Bob in person for their help. Going forward I know that for oil changes, or any other maintenance issues for my car, I will be coming back to Suburban Honda for all my service. They made me feel very important, and my customer experience was top notch! I highly recommend them to anyone!
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