Heather Gaytan deserves a promotion! - Anon6801
As soon as I entered, I was greeted by Heather. I immediately felt like I could trust her.
I left with a new friend, and a new car!
Such a friendly staff. And made sure that I knew what was going on along the way.
Thanks so much!
Top Reviewed Specialists At This Dealership
Professional sales and service - Rodney Rogers
We purchased our Lincoln from here. Thomas was excellent as our salesman. He wasn't pushy, he answered all our questions. I purposely took my time to purch, they didn't harass us to buy. They searched for all possible rebates and discounts. It was nice for a change to feel like you got a good buy on a vehicle and not feel ripped off. I highly recommend this dealership.
Great speedy service - Boris
reccently purchased a used car from larson motors (sales staff was pleasent and helpful) called in to have a service appointment set up and was scheduled no problem, lounge area was comfortable and had a nice chat with my sales rep and my car was out in no time.
Amazing customer service and Integrity - Edward
The car dealer here is amazing. I strongly suggest you to find the Trevor Kurtzhal, this guy can give you the perfect service and very specific car instruction.
New truck - Stocker68801
Dakota and Clint were outstanding along with Jason
They even moved my seat covers to my new truck. Great attention to details . I would recommend Anderson Ford to anyone
Great sales team - Schaefferrsm54
They got a five because they worked with me on every angle of the sale. See four of my family members have bought from here and they treated them right. So I thought I would give them a try. I was looking for something specific and Ryan Dye helped me find the perfect pickup for me. He was very patient flexible to set up a test drive. Katie Rupp was awesome making sure I was contacted after I sent request for information through ft he website. She even made sure to help me when I got to the dealership. Ryan and Katie made the experience feel awesome, looking and buying the vehicle. Then to top it off Milt in Finance is fun spirited, great personality, and genuinely cares for your business! Bill Summers has an awesome staff! I love my F150! Wish i could of got a picture with all three, but unfortunately my schedule put me there as the sun was going down.
Amazing - swilkinson0517
I called the day prior and told Them what I was looking for and what I could afford. They called and emailed a couple times with ideas until they finally had one and asked me to come in the following day. My sister,brother in law and I all left purchasing new cars that day.
Turned Looking into Buying - srnilson3
The salesteam including William Gibson and Tom in financing did an excellent job. We drove in to take a look and a few hours later we left with a brand new Ford F 150 crew cab and my husband couldnt be more estatic and proud. We financed through Ford and our pymt was on the high side of our budget but we decided it was worth it for a "brand new" vehicle. A few days later they came and got the pickup and took it back to the dealership to install a tonneau cover, mudflaps and wheel covers. Then returned it to us where we live 4 hours away. We appreciate there service and this is our 3rd vehicle we have bought from Diers and coulnt be happier.
Outstanding Service Department - USNavyCMC
Service department is Top Notch. They went above and beyond normal duties to repair my reversing sensor system. It took them awhile to work with Ford engineers to find the problem, but they stayed with it and made the repairs. Kevin Hoxworth is an outstanding service manager!
terrible experience, held my car hostage - terrible anderson ford
Brought my car in to fix the AC, they found other problems and kept it for more than a week and refused to give me a rental or loaner car even though my extended warranty says that I am guaranteed one. this is the most incompetent dealership i have ever been to.
Pleased with the outcome - Yahooo
The car had a major problem just a few days after purchasing it. We tried contacting WOODHOUSE just wanting help but the initial customer service told us that there was nothing that they could do for us. We did a lot of research and took the car in a few places until deciding to take it to VW Baxter where they took care of the problem for us. I was surprised to receive a call from woodhouse after the car was fixed wanting to find ways to compensate us for the time wasted, inconvenience, frustrations etc that the car and the company might have created us. long story short, all you need to know, is that they surprised me in a very positive way by making up for us not being happy with the company even when they didn't needed. You expect a good company to go above average service and that's exactly what they did and provide. The way the handled it showed me that they do care about the customer after the sale and that's really rare now days.
Fraudulent Advertising - exactlyNot
Big John’s advertised a vehicle on the Internet. In response to their ad and their verbal assurances I pre-purchased insurance, obtained a loan, took 2 days off work and traveled over 750 miles to Big John’s Ford in Minden, NE to obtain vehicle. Upon arrival I was shocked to learn that vehicle was totally misrepresented. Indeed 10 days later vehicle remains misrepresented on at least two Internet sites. Massive financial hit due to placing my trust in Big John’s Ford. Complaint filed with NE Motor Vehicle Industry Licensing Board.
On her trip to California my wife had her car serviced at... - bbman05
On her trip to California my wife had her car serviced at Anderson Ford in Lincoln, NE for a fuel pump. When she got to Ogallala her car broke down again. She took it to Jason Zoellner Ford to have it looked at. Turns out that Anderson Ford in Lincoln, NE had not only done a crappy job installing the fuel pump but they didnt even replace the fuel filter despite the fact that they said they did.
Not only did the service people at Jason Zoellner bent over backwards to help my wife get the fuel system working properly, but they didn't charge her a penny. That's right they felt so bad about the horrible experience that my wife had at Anderson Ford that they did all the work for free.
It is dealerships like this that make me want to drive across the country again just to buy a car from them. If you are considering going to the dealership I would recommend them 100%. Its nice to know that even in this economy there are still good people and good dealerships out there that put people before profits.
I can not say enough good things about this dealership.
Beatrice Ford Lincoln