Misrepresented the facts about the used car - Victor216
I purchased a used vehicle that I was told had no accidents, well 2 months later I went to Car Max to trade the SUV for a car since the SUV was horrible in gas mileage.
Well, I was so shocked went they came back with the vehicle history, vehicle had been in an accident before, they show me the print out and the parts that were replaced on that vehicle accident.
At the dealer I was told and given a Carfax report not showing any history of accidents.
Further, I was told that my vehicle went thru 100+ Dealer Inspection process includes that included:
Checking engine performance for starting issues, knocking, and vibration
Checking transmission for performance malfunction or noise
Testing brakes for proper function, stopping distance, and vibration
Steering tests for noise, effort, vibration, and pulling
Recommended or required maintenance updates points of inspection and there were no accident signs.
Well I was stupid for trusting car salesman to tell me the truth.
I paid $13,890 for my sub, so I expected to get back on trade least 50% back, oh no Car Max offered me $4,000 and another local dealer did better than Car Max $4,900.
I returned to Findlay Volkswagen and asked if they can help me by taken the car back in trading for another vehicle, well they told me sorry but that they won't be able to help me.
I was scammed by Findlay Volkswagen, they were very dishonest with me, they hidden the facts about the trouble with my Vehicle, they filled the transmission with heavy transmission oil so they I won't notice the problem which by the way CarMax was able to point out the problem to me.
Oh, again I went to see the dealer about the presale inspection that they bragged, why they fail to see the transmission problem with this SUV, I went back to Findlay Volkswagen to get service under the extended warranty I purchased from Findlay Volkswagen but I was told also they won't be able to help me with transmission problem and was told to go to another dealer service dept. All the promises they had made to me about buying a piece of mind was untruth, I soon as need it service they started giving me the run around. Finance department made me some promises that any problem with SUV would be taken care at their service department and turn out to be untruth also.
So, again I was send on my way to another dealer, after paying some much for an extended warranty that supposed to take care any problems without the hassle of traveling around looking for someone else to fix the problem.
Beware buying a used car from this dealer and don't believe these guys telling you the truth, hopefully your more educated about buying a car than I was.
Read their feedbacks from customer coming back to the Service department and ask yourself are these guys are the ones you want working on your vehicle?
Pray to God before you do business at Findlay Volkswagen.
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