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Hoon is great and a pleasure to deal with .fast and easy... - George
Hoon is great and a pleasure to deal with .fast and easy to deal with ... Overall great exp
I just bought a 2021 Santa Fe Calligraphy. couldn't have... - Magxtreme1
I just bought a 2021 Santa Fe Calligraphy. couldn't have had a better experience, Domingo Cardona and Joe Dolan are THE best. No pushy sales tactics, Just a great experience. they came through with exactly what they promised and after sales help was phenomenal. this is a great dealership from top to bottom. I you need a car GO HERE!!!!
I just to say how wonderful Bill Grattan was selling me... - Marthamurray
I just to say how wonderful Bill Grattan was selling me my Hyundai Elantra! He was knowledgeable, courteous and kind to me! i will highly recommend him to all my friends and family!
If I had a choice of zero stars, I would have chosen zero... - Mr Dis
If I had a choice of zero stars, I would have chosen zero stars.
Poor poor sales service (red head sales person) seemed very disinterested. I was trying to convince my girlfriend to try out a Palisades instead of a BMW X5 but after that experience we headed to Tully BMW of Nashua. Good luck with your dealership.
They do not honor their word. They take your deposit on... - videopowers
They do not honor their word.
They take your deposit on a car and then sell it to someone else and tell you they tried calling you, not! I will never do business with them again. Sold my car without telling me and I had to call them to find this out.
Not a good place to do business with.
Go to small dealers that want your business
My wife bought a 2016 Santa Fe in Dec 2015 and had a... - JimmyD
My wife bought a 2016 Santa Fe in Dec 2015 and had a wonderful experience, so I figured I would give them a look. I had an excellent experience with Melvin and the entire Grappone team. The whole sales department was very nice and helpful. The finance department worked wonderfully for me (I don't have the best credit). I drove out with a pre-owned Honda Accord, that I can afford and feel confident about. I will definitely be looking for my daughter's first car here in a few years. I cannot say enough great things about The Grappone experience!
Great service experience. All staff was friendly and... - Bmms914
Great service experience. All staff was friendly and courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or expectations. Very happy, much improved service than earlier visits.
Sales people - Deborahcooleu1960
The sales people were absolutely obnoxious. I stated several times I was just looking. First sales person backed off a little. Second sales person then kept at me and told be that if I'm on the lot looking he has to be there talking to me. I said no problem and left. I got in my vehicle and the general manager knocks on my window to ask what he can help with. I tell him how rude his sales people are and he proceeds to ask what I'm looking to buy. I said nothing here.