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The best car buying experience! Working with Francesca... - Diane C.
The best car buying experience! Working with Francesca Hamilton (AMAZING)!! and David Gerardi in the purchase of my new 2021 XC60 was great! Recommend highly!
It is clear that the customer comes first at Lovering.... - Mary
It is clear that the customer comes first at Lovering. Great service where they listen to what you need and don’t push what they want. Did all they could with promotions to bring the net price down. Would absolutely go back to this dealership again.
I bought my first Volvo from Lovering in 2003 and last... - pcklhd
I bought my first Volvo from Lovering in 2003 and last Friday, I purchased my third Volvo there. If you are at all interested in the Volvo platform, there is no need to investigate any other dealership. Everyone at this dealership is top notch. John in service has done so many kind and above necessary things for me, that it would be impossible for me to mention them all. From checking my car after a recent accident to see if it was safe to drive home, to quickly replacing a wiper blade for me, he is top notch to deal with.
Last December, while John was checking the damage to my car, I worked with Richard to see if the R series S60 that they had on the lot would be a good fit for me. After the test drive, I worked some #'s with him and decided that it would be best to just repair my car at this time. Richard said that he would keep his eyes out for another R series if it came on the lot. Sure enough, last Tuesday Richard called me to let me know that he had another R series on the lot. He even let me know that it was priced higher than what I had listed as my limit, but that it was a nice car, they knew the maintenance record, and perhaps I would like to try it out.
The whole experience with Richard was great, the test drive was fantastic, and after some soul searching, I went ahead and bought the car. From service to sales to administrative paperwork... every aspect of this transaction was pleasant. You are not just a number when you enter this dealership, you are a human being. My new osmium grey S60 R is a fantastic car that puts a smile on my face every time that I get behind the wheel. Do yourselves a favor and check these guys out!
Fantastic XC60 buying experience - Joanna1224
I was interested in trading in my vehicle (which I loved) for something with more current safety features. I drive ~100 miles/day for work, in traffic, so I need something safe, reliable, and comfortable. I’m now in a position where I am able to afford the next level up vehicle, so researched and test drove the GMC Acadia, VW Cross Sport, BMW X3, and Volvo XC40 and XC60, as well as looked at Audi and Mercedes.
My experience at Exeter Volvo was by far the best of the bunch, which is saying a lot because I’ve bought my last 3 cars from the same salesman at GMC, who gave me his family discount last time. VW was so disinterested in selling me the car. BMW was super hard core pushy.
My husband and I stopped by the dealership on a Sunday, thinking the dealership was closed. To our surprise, they weren’t. We worked with Mike Hart, who has extensive experience with Volvo. After discussing what I was interested in, we test drove the XC40 and then the XC60 Inscription T6. My trade-in had ventilated seats and we test drove on a 95F day, which made me realize ventilated seats are now a must feature for me. Mike spoke with Adam about stock availability and they had one demo available with the seats I was looking for. We returned 2 days later to test drive the XC60 Inscription T5 and I was instantly impressed. (Massage seats! Driver AND passenger?!?! 😍) My husband has been a mechanic for 35 years and worked on race cars. He’s a car guy. In 21 years I have never heard him say “I love this car” until this test drive. When we got back to the dealership, I signed the paperwork and scheduled the sale for Saturday.
The entire process was friendly, informative, and supportive. I felt like Mike and Adam truly wanted to find me the car I wanted and didn’t try to sell me anything else. I also feel like I got a fair deal and was treated respectfully during negotiation. Adam even saved me an extra $1K because of the company I work for. They had an opportunity between test drives (Sunday and Tuesday) to sell to another customer and gave me first dibs. That spoke volumes to me.
The car was a demo with 500 miles. Not driven much, but did have some interior scratches and blemishes. They put the effort in to make the car brand new again, to my complete satisfaction. I was really impressed with their commitment to making sure I was a happy customer.
The finance experience was great. I probably could have gotten myself a lower interest rate through my credit union, but it’s was good enough and easier to go through Volvo. Leo was fantastic, straight-forward, and trustworthy. I did end up purchasing both an extended and tire warranty, and I feel good about that decision.
Yesterday was my first commute to work in the new car. I am in love with this car! It’s amazing, has everything I was looking for and more. I’m exceptionally happy with my purchase and the overall experience. I plan to bring my car for service to Exeter and foresee myself being a repeat customer.
As we were driving from Maine to Vermont today we had to... - Sekelso
As we were driving from Maine to Vermont today we had to stop to get some help with our tires. The folks at VW of Lebanon were incredibly friendly and helpful. They fixed the problem and sent us on our way within minutes. We were very impressed!
Green stuff coming-out of our car! - greenstuff
Kevin and I took our car to the car wash then went across the street to the GMC dealership. Upon parking our car we noticed green liquid coming out of the car. Well we thought the car wash had done something but then said no but in any event I called and spoke to Adam in service who told us to bring the car right in and they would take a look and see what was needed. After searching and finding no leaks it was determined that the green stuff was from the car wash polish and it just drained out on to the ground! Looked just like antifreeze! Adam is the best and has always taken great care of me! Always a great experience at Volvo!
Fantastic customer service AND reasonable rates! - Julz4
Love these folks - they are truly the best. When I bought my first Volvo I anticipated outrageous repair expenses and maintenance expenses. Manchester Volvo has been great - exceptionally reasonable and unlike any dealership I have ever dealt with. Kudos to the Service department!