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Roger “Marc” Nussbaumer at Lithia Santa Fe is an... - lynnmullins0722
Roger “Marc” Nussbaumer at Lithia Santa Fe is an exceptional professional. Also he displayed infinite patience in explaining the technology built into the vehicle. I would certainly recommend this dealership and “Marc” in particular.
Top Reviewed Specialists At This Dealership
Larry H Miller was absolutely great from Brianna to... - msanchez
Larry H Miller was absolutely great from Brianna to Brandon in the service department. Everyone was professional and Courteous. Thank you for a great experience.
Senior Sales Consultant
Oil Change for Fiat 124 Spider - Tom123
We had our oil changed with this group. They were prompt, curtious, and professional. This was unlike another dealership on Telshor which never seemed to be able to service our vehicle, and were quite unkind to us. Thanks, Jack Key people.
Great service - Shelly318
Took our vehicle in for minor service. Work was done quickly and at a fair price. James was very courteous and professional. Will bring our car back again as needed.
Great service! Was able to get a rental while my vehicle... - amdeanda02
Great service! Was able to get a rental while my vehicle was in service. Thank you for everything! Was updated and was notified if there were any changes while my vehicle was in service.
Had my Airbag replaced as part of a recall. - frankjtaylor
I felt like a valued and respected customer. My experience was excellent, from greeting to send off. They must be very proud of your service department, I know I am.
nice enough - JESSICA
a typical dealership, nice enough. trying to make a living I guess like most of us so they will sell you whatever you decide. don't let them pressure you. the vehicle will be there tomorrow
Don’t waste your time at Melloy Dodge Los Lunas - Gonzales4270
DON’T WASTE YOUR TIME AT MELLOY DODGE LOS LUNAS ! I applied for a financing online and was immediately contacted by Ruben. I explained to Ruben my Credit was bad because I had lost my husband the previous year. Ruben contacted me about going up to the dealership numerous times. I told him I would not drive up until I get my approval. Ruben later called me and told me I had a pre-approval and all I needed was for their Finance Dept to see my trade and I would be able to get my car. My trade was in great condition with a low balance. Well needless to say I drove up to Los Lunas met with Finance Manager Rick who even mentioned the low amount owed on my trade. He said because it was a Saturday he’d have to get back to me on Monday. Ruben did not tell me that when I spoke with him 2 hours before I drove up from Santa Fe. Well Rick never bothered to get back to me. I even left him messages to call me. Never heard another word from anyone at Melloy. They obviously don’t give a crap about anyone that doesn’t go in with good credit or cash on hand.
Horrible service and persistant lies - Viceroy
I broke down and had my vehicle brought there because they said they had the parts. On the first day, they diagnosed the problem and said they needed to buy the parts and required that I pay for them up front. Day two they said the parts weren't in and they needed to do further diagnostics. Day three they said they weren't sure if they had the parts or not but didn't have the time to do he diagnostics. Day four they were closed, but assured me they would have the diagnostics done and I would be on the road on day 5. Day 5 they told me they didn't do the diagnotics and if I wasn't satisfied with their work I could take the vehicle--which was partially taken apart--somewhere else. I didn't know how to deal with it so it stayed there. Day 6 they assured me the work would be completed and it wasn't. Day 7 I was told they were 99 percent sure they'd have the work done. Day 8, in the late afternoon, they did the work. They supposedly found something else wrong and replaced the part but never showed me the supposed broken part. Day 9 I got the vehicle back. Day 10 I had to take it to a different shop because they screwed up the work they did on Day 8. They lied to me through out the process and the work performed. They also said they would give me a partial refund which was also a lie. DO NOT TAKE YOU VEHICLE HERE FOR REPAIR.
No Integrity, No responsibility, No accountability - Caf351
Knowledge of trucks. Minimal Follow up non-existant, Lies fly freely, ability to follow instructions failed, inability to keep their word and no apologys. They don't care if they have your business. Service department held us hostage for two weeks waiting on 4tires and they ordered wrong ones.
They lie - Bon42
They lied about everything go to Portales to buy not any Bender. They Sucker you in and then keep lies going. RUN!!!! It's all about the money to Trevor
Up front and helpful - VanPeltJ
It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.
God Aweful Experience - Ruidosobuyer
We received a call from dealership: price, auto and trade in all in agreement We traveled 70 miles spent 5 hours there waiting. We were taken into room with finance person , door was shut. Then we were pressured for 2 hours to purchase extended warranty. In order to get out of room, we agreed. 5 hours for a quick deal. This is new auto, why? You will be sorry if you deal with Jack Key.