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AJ was a pleasure. Thank you Chrysler Jeep Abq. for... - 717Lucas
AJ was a pleasure. Thank you Chrysler Jeep Abq. for hooking me up with a new jeep and making it the best car shopping experience.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
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Jonathan was my sales man for my new Jeep Renegade, he... - kcboerger
Jonathan was my sales man for my new Jeep Renegade, he and the finance crew didn't stop searching for the best deal out there for me and my budget. Would definitely recommend bying your next car from them!!
Very helpful staff. My Jeep Wrangler buying experience... - mcn
Very helpful staff. My Jeep Wrangler buying experience was very smooth. No complaints, Melinda was extremely helpful.
Nicole White was very helpful when I went in to get my... - tydalt10
Nicole White was very helpful when I went in to get my vehicle serviced and to order a few parts. She had excellent customer service!
We live out of town and stopped by this Jeep location... - AnitaMc
We live out of town and stopped by this Jeep location just to get some information and browse the inventory to get an idea of what my family wanted since we were in the market for our first New vehicle purchase. Fouad was the sales specialist that helped us and let me tell you, he was patient kind and not once made us feel pressured to buy anything! We have experience with multiple car sales people in our past and every experience has always left us unhappy. This time was very different, Fouad has kept in touch with us everyday since we purchased our new Jeep especially since we live out of town. We had to wait to have our Jeep delivered to us since it was not available on the showroom floor. That process was super easy and even though I had worries Fouad made sure to keep me updated continually. The Jeep got here with no problems and the driver was professional and friendly. We are currently waiting on information to have our tow package installed here in our hometown and I have no doubts that the process will painless and go off without a “hitch” ;) My family and I highly recommend this dealership for your vehicle purchasing needs!
They lie - Bon42
They lied about everything go to Portales to buy not any Bender. They Sucker you in and then keep lies going. RUN!!!! It's all about the money to Trevor
Up front and helpful - VanPeltJ
It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.
Oil Change for Fiat 124 Spider - Tom123
We had our oil changed with this group. They were prompt, curtious, and professional. This was unlike another dealership on Telshor which never seemed to be able to service our vehicle, and were quite unkind to us. Thanks, Jack Key people.
God Aweful Experience - Ruidosobuyer
We received a call from dealership: price, auto and trade in all in agreement We traveled 70 miles spent 5 hours there waiting. We were taken into room with finance person , door was shut. Then we were pressured for 2 hours to purchase extended warranty. In order to get out of room, we agreed. 5 hours for a quick deal. This is new auto, why? You will be sorry if you deal with Jack Key.
Found a truck online that I wanted more information... - Tim
Found a truck online that I wanted more information about. Spoke to Vivika via phone and she was going to take photos and provide more information on the truck. I did not hear back from her, so I made follow up calls, and felt like I was getting the run around. After another call, out of nowhere I was told that Steve was going to follow up with me. After all I come to find out that the truck I was looking at online as new actually had over 6,000 miles on it with some damage. Overall I wasted my time trying to buy a truck from this dealer. Lesson learned.
Jennifer and Garrett were spectacular!! I was incredibly... - downtowne333
Jennifer and Garrett were spectacular!! I was incredibly impressed. They got me in right away they showed me the issue and they fixed it immediately. While I was waiting I spoke with a very knowledgeable and very handsome salesman. Let me tell you he knew his stuff he answered every question I had without pressure. I love this dealership they will always have my business
Steer clear of sisbarro superstore Deming. Had the worst... - Reymoli350
Steer clear of sisbarro superstore Deming. Had the worst customer service ever by any dealer. Gustavo, gave and Sidney not very helpful. They try to squeeze your Social security number to pull credit before they discuss numbers. Won’t deal over the phone or theunail.
Very bad experience, the worse that could’ve happened.... - Francisco
Very bad experience, the worse that could’ve happened. Had to wait from July 9th until July 23rd to get my car because it needed parts and was told until after signing and leaving a down payment then was notified that the key was lost and on top of that had bad customer service, would give attitude just for asking for updates on the car.
Friendly and helpful - gatleacut
Great experience buying my Jeep Renegade. Fernando Salcido was very helpful and personable. He was a pleasure to work with and answered all my questions. I never felt pressured to buy. I would recommend Tate Branch to anyone wanting to buy a vehicle. I would also recommend they ask for Fernando Salcido. Great Salesman! Love my Jeep!
Horrible service and persistant lies - Viceroy
I broke down and had my vehicle brought there because they said they had the parts. On the first day, they diagnosed the problem and said they needed to buy the parts and required that I pay for them up front. Day two they said the parts weren't in and they needed to do further diagnostics. Day three they said they weren't sure if they had the parts or not but didn't have the time to do he diagnostics. Day four they were closed, but assured me they would have the diagnostics done and I would be on the road on day 5. Day 5 they told me they didn't do the diagnotics and if I wasn't satisfied with their work I could take the vehicle--which was partially taken apart--somewhere else. I didn't know how to deal with it so it stayed there. Day 6 they assured me the work would be completed and it wasn't. Day 7 I was told they were 99 percent sure they'd have the work done. Day 8, in the late afternoon, they did the work. They supposedly found something else wrong and replaced the part but never showed me the supposed broken part. Day 9 I got the vehicle back. Day 10 I had to take it to a different shop because they screwed up the work they did on Day 8. They lied to me through out the process and the work performed. They also said they would give me a partial refund which was also a lie. DO NOT TAKE YOU VEHICLE HERE FOR REPAIR.