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Amazing Experience - turpinjr
Leith Acura and Kerry Leeburn are the best! I haven’t bought a new car in 15 years, and Kerry made this experience so enjoyable. I was able to get the car of my dreams, at the monthly payment that is affordable to me! On top of all that, I know I’ve built a great relationship with Kerry and Leith Acura, and my vehicle will be taken great care of for years to come! I highly recommend Leith Acura if you are in the market for a new car. They make car buying fun!
Top Reviewed Specialists At This Dealership
Senior Sales Representative
Senior Sales Consultant
Vehicle Exchange Manager
State of the Art Customer Service - Sonya12345
I recently purchased a 2015 Acura RDX from Crown Acura. The customer service was exceptional from the time I entered the dealership until the sale was completed. Would recommend giving this dealership an opportunity to serve you. I would like to give a special thanks to Dan Brookes who was my salesman. He is a true professional, customer-service oriented, and is right there with you through the entire process.
Professional Client Advisor
Always a great experience - Bigmack61
I have been buying Acura from this dealership for years and they always seem to treat me in the most professional way & get me a great deal.
Great Experience - Bimini
Everyone was kind at this dealership! They really enjoy selling their cars and work with you to get the car you want! Give Acura a try! This dealership is larger than it seems at first glance!
Dean is the very best! - Acuramdx
Fantastic experience with Dean. I was very well taken care of...fast and easy, professional experience and great customer experience! Looking forward to doing business again with Dean in the future, I would HIGHLY recommend him!
Straight-forward car buying experience - PamelaK
We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was able to use. Chanel was very knowledgeable about the cars and the options and very responsive to our questions. She was amazing to work with!
Poor customer service - Beachlife
I purchased a new Acura and have had a lot of issues with this car unfortunately. This is my third Acura and I love the cars but the Wilmington dealership is the most difficult to deal with and is a constant battle to have anything fixed properly and in a timely manner. Even just taking my car to have the oil changed, the guys always have poor attitudes. The last time, my steering wheel was torn up from nails or tools and after requesting that it be replaced and showing them immediately, they rudely stated they wouldn’t accept responsibility for it. I continue to document issues through pictures and videos, yet they still refuse to correct anything. After paying for a new Acura, I should not have to wait on tow trucks or service trucks continuously nor should I have a rental car more often than mine. The service of Stevenson Acura needs a major facelift. Bryan is the new service manager and is not any better than Nick, a service rep. Bryan was rude enough to hang up on me after stating he wasn’t going to help me.
Horrible experience - jrmc1624
The first car we went to see was broken and trashed on the inside and out, the second had the window broke out with glass still in the back!!!i
Very uninformed employees - pkh
I have owned Acuras over the years from different dealers but Apple Tree is a joke. I purchased a new 2019 RDX and have had electronics (Infotainment Issues) for a year now. It's a well known problem and lots of owners nationwide are experiencing these issues. The Service Dept as well as salesmen play stupid regarding the known problems. I was at the dealer a week ago. They lie directly to your face. Want you to leave the car to "assess" and see if they can repair the issues. WAKE UP, there is no fix. Its a major engineering design flaw. I know of one owner where the service dept replaced the entire unit 7 times with always the same result, NOT FIXED. So why would I want to waste my time taking the vehicle to the dealer constantly for an issue that cannot be fixed. I know the dealers did not design or manufacture the RDX so its not the fault of individuals that work there but keeping up the LIE is........Buyer Beware....I wish I could return the vehicle and not loose a bunch of money in the process but with everyone including Acura Corporate, fat chance of that happening. I will NEVER EVER purchase another Honda product.
In North Carolina
Lead Service Advisor