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I worked with Bob Malloy in finding the Jaguar E-Pace... - ingridschmetzer
I worked with Bob Malloy in finding the Jaguar E-Pace that matched all of my needs. I had a wonderful experience at not only Kempthorn, but with Bob in particular.
He understood exactly what I wanted and went above and beyond to make it happen. He had a brand new, 2020 vehicle come in from Michigan even during these uncertain and unprecedented times, where many dealerships were still closed. I would highly recommend Bob Malloy and we look forward to any future business!
Top Reviewed Specialists At This Dealership
Sales Manager-VW & Mazda
Highly recommend this dealer!! - Hiromi
This is my first time to purchased Volvo. Ralph Marcum is very knowledge sales person, he explained every detailed about vehicle. Everyone are so friendly and their customer service is great! I love my new car!!!
This is our second new vehicle from MMG, and we will be... - mlhristov
This is our second new vehicle from MMG, and we will be back for each car after this! Dylan made sure he helped us with everything we needed through the entire buying process. This is definitely the only dealership I would ever work with.
The experience was great. - twodills
Matt Nagy was very courteous and Knowledgeable when I came to the dealership. When I was shown the vehicle all my questions were answered of it inside and out. My wife also purchased a Volvo XC40 in 2019 and we both loved the service of Leikin.
Matthew Ovens did an outstanding job from first contact... - Tim2e
Matthew Ovens did an outstanding job from first contact to final paperwork! He was responsive and very friendly throughout the entire process! Every question and concern was handled with urgency and care! I felt like I purchased my vehicle from a good friend! Thank you Matthew for your professionalism!!
LIARS! - I hate liars!
This dealership has no ZERO integrity! They are all LIARS! Swore they would only run my information through one bank and did several. Well after my purchase I started receiving letters from all the banks they ran my information through causing my score to drop from all the inquiries. They will lie straight to your face and not blink an eye! I would not recommend this dealership to anyone!
Bruce was great to deal with! - Steve Toukan
Both Bruce and Carlos worked hard to get me the XC60 we wanted. They were careful (especially Bruce) to go over all the details of the car. It was a good price that made us close the deal. The car was for my wife. I have owned Lexus' since 2002, due to my experience I will give MAG a shot next time I buy a car for myself. Steve
Great Experience! - Bruno
We went in to look at a specific vehicle. Mike Wilcox had it pulled up to the front door, ready for us to take for a test drive. It was priced appropriately and we did not have to go back and forth haggling like other dealerships. Mike was super low pressure but took the time to explain all of the features of the vehicle. Needless to say, about an hour later we were signing the paperwork to finalize the deal. Great experience! This will be the first place I check the next time I’m in the market for another vehicle.
Excellent service - Jean
Service has been outstanding and consistent.
Sales force excellent.
Outstanding assistance from Gene Hauck.
Responds to customer problems immediately. Leikin Motor Companies provides excellent customer service.
Best ever buying experience! - celestialed
A huge shout out to Sales Consultant Aziz Aripov and to Volvo of the Villages. I recently had the easiest, most pleasant car buying experience in my 64 years of buying cars.
All of my calls were answered promptly, and my questions answered satisfactorily. Aziz was patient in dealing with myself and my wife and we were both very pleased with him. The paper work was ready when we arrived to close and the whole process took only a few minutes.
The car (used) was delivered in perfect condition and Aziz even had two bottles of cold water in the cup holders!
We are very pleased and will certainly return for service and for our next car buying experience.
Worst purchase experience possible, way to go guys! - JdDubb79
I purchased a used Volvo XC 70 from this dealership in March of 2019. The finance manager dropped the ball on me. He did not get the forums submitted in time to Volvo financial. I made calls and visited the dealership many times trying to get the issue fixed. I was told Friday May 24th the dealership had made my first payment for their mistake and everything was fine. I received a call from Volvo the next Monday May the 27th from Volvo collections informing me I was now 2 months past due on my car payments. I have never been late on a payment that is reflected in my credit. The purchase experience was well enough, but subsequently I have been ran through the wringer for their mistake and now have a late payment to show for it. I am VERY unhappy about all of this and the manager I spoke to Dave Purvis was completely useless in resolving the issue and left me off to the salesman to try and resolve when this was not my salesman's fault either. This dealer ship is owned by the same dealership that owns Volvo of the Village so if you purchase a Volvo in Cincinnati you don't have an option but to use these guys. I feel bad for anyone they may take advantage of that does not understand the car buying process. If you are able then I would suggest to go to another city to purchase your next Volvo new or used, these guys have no clue how to treat a customer or correct their mistakes. They sure are good at playing the blame game though as this was always Volvo financial fault and never the dealership making the mistake. (spoiler:it was not Volvo financial that made the mistake-it was the dealership)
Great car buying experience - iscjvdr
What a fantastic car buying experience. From the initial phone call to the first visit and test drive to pick up and delivery I couldn't be more impressed. Great crew and ultra convenient location! Highly recommend.