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Michael did a great job and was friendly. Answered... - drycreekfarm1
Michael did a great job and was friendly. Answered questions when I texted. He did great at his job.
The dealership has issues. The first time we tried to buy a car we had issues. Didn’t buy a car. Everyone got a little upset w us.
So we tried it again had a good salesman, everything was good. Had the car 2 years, then it started running bad. Blue link would freeze everything up.
The issue the car had running bad, I was told by a mechanic that the dealerships where notified to fix issue before selling the cars. So ended up costing me $624. Which if it was suppose to have been fixed the dealership should have stepped up. I liked the Hyundai it drove great lots of room, good gas mileage. It did take a little over two months to get car fixed do to getting parts. Covid issue.
Mike did a good job. Was always friendly. And as soon as the car was repaired, he notified me.
Top Reviewed Service Specialists At This Dealership
Even though the dealership was under construction, the... - eakim001
Even though the dealership was under construction, the waiting room was very pleasant. I received a shuttle ride home from a really nice guy (Austin).
Tulsa Hyundai Service personnel are always, helpful,... - boomersooner1947
Tulsa Hyundai Service personnel are always, helpful, respectful, knowledgeable,
and always strive to make my experience outstanding. Even in the era of companies constantly pushing employees to produce more revenue, I’ve never been unduly pressured to perform services that I didn’t feel were necessary. Very impressive group of employees.
I would highly recommend Regional Hyundai it was a great... - Benj
I would highly recommend Regional Hyundai it was a great experience finding the right car for our family. Mr. Jermiane Jacobs keep us comfortable and answers our questions well and stayed with us throughout the end. They also keep in touch even after sales if we have any questions.
Great job! Service department had us in on time for our... - mdooley264
Great job! Service department had us in on time for our tow hitch addition and had us out before the estimated time. Great service as always.
I always get the best customer service from Thoran when I... - Sandra B.
I always get the best customer service from Thoran when I take my truck to be serviced. Scheduling is so easy and their communication thru emails is fantastic. Would not go anywhere else Sandra B.
Fixed operations Director
Rolled in at my appointed time for my complimentary... - trchief7192
Rolled in at my appointed time for my complimentary service of oil change and tire rotation and inspection. Got me in and out in about 20 minutes.
Went in for an oil change and recall. Parts were not... - jsmith409
Went in for an oil change and recall. Parts were not available but the put me on their list and had the parts in a few weeks.
Stay away or you will be sorry - James, Bob123
After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.
Excellent service, professionalism. Speedy and friendly... - csrboomersooner
Excellent service, professionalism. Speedy and friendly staff. Jamie Coats and crew do a fantastic job. They are now my go-to service department for my Elantra!
Brought car in for hail damage repair in July. Still... - Paullie
Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.
Easiest Experience So Far! - Happy Customer
I was browsing the internet, not sure about buying a car at this time. Cameron and Randy contacted me. Randy took my information over the phone. I told them what kind of vehicles I was interested in and my budget. I was pretty sure they wouldn't find what I wanted right now. I already talked myself out of buying right now. Randy sent me a picture of what he found that fit my preference and budget and got my approval. Next thing I knew he called me and told me he got me in it. I drove to Ardmore, test drove the car, LOVED it , signed the papers, and drove away! I was in and out in less than hour. I will definitely be shopping there again.
Just absolutely horrible - Dcbinok
Customer service is dead at james Hodge Hyundai. I am new to the area and scheduled oil change. Service representative "Linden" didn't ask me what oil to put into it...he just took car and left. When I walked over to him and asked him if he needed to know what type oil to out into it he laughed and asked me if I needed to know what type oil because he did. So, then I asked him what type oil and when he told me I said no, sir that's not what I have in it or want you to out in it. He just shrugged his shoulders and gave me a look that he absolutely could care lass. If this is the "face" of your service department, you're screwed - this guy was a grade-A xxx, rude, and when I asked for my keys and I said I would just go elsewhere he seemed happy and that he had "won" and "showed me". i a veteran and a federal government employee, wearing my official identification and I did not expect this.
Barry Sanders Supercenter