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Amazing service. Michelle and Tim worked extra hard to... - Aaron
Amazing service. Michelle and Tim worked extra hard to keep me safe during covid and went above and beyond to get vehicle delivered to me. Flawless purchase and amazing deal on our new to us Prius! Thank you! I will be a returning customer!!
good. I like the store. - xchen2
the deal is good. i like it. the service is good. the employee are nice. i would like to recommend my friends to go to buy cars,
Excellent service. Smooth transaction. Friendly staff.... - ROBINBIRD
Excellent service. Smooth transaction. Friendly staff. Highly recommend !! Everyone was so friendly and helpful. My salesman Rick was so pleasant to work with. He was able to answer all my questions and the buying process went smoothly!! Thank you everyone!
Robin Arnold from Calif.
Marshall the CSR did a great job fitting me in for... - David Walker
Marshall the CSR did a great job fitting me in for service the same day. Friendly & Professional. Back on the road the same day. I'll return there again for service done well at a reasonable price.
Good non pushy sales experience w/ good product knowledge. - MR2019
Micah is very well informed on the product and features, and is not at all pushy. Very good guy and nice to deal with. He makes you want to come back and buy from the dealership.
Also the managers were very accommodating and nice to work with. Good popcorn and goodies to eat and drink and even lots of big screen tv's when you are waiting.
Also they give a lifetime power train warranty which might be handy if I keep the car long enough.
Overall a very good dealership experience.
After being jerked around and having a car sold out from... - bfulton08
After being jerked around and having a car sold out from under me by beaverton Toyota, I went to Carr. I was able to get a fully loaded car, with all the options I wanted, and didn’t have to play the car sales game. They were fair and transparent and I appreciated that.
Salem Nissan was a great experience today. Gave me a... - Carmelawalters
Salem Nissan was a great experience today. Gave me a couple of ideas. I wasn’t sure if I wanted to lease a new 2021 or purchase the Rogue I have been leasing. After answering all my questions, making sure I understood them, I chose to purchase my 2018 Rogue. The interaction between seller and buyer was smooth and enjoyable. Than you Salem Nissan...
Dante was our sales agent. He was extremely helpful and... - Les Bynum
Dante was our sales agent. He was extremely helpful and courteous throughout our whole sales process.
I would highly recommend him to help you with your car needs.
Smolich Nissan was awesome! Now that it is Lithia Nissan... - Smolichwasbetter
Smolich Nissan was awesome! Now that it is Lithia Nissan I cant not say the same! They were Very rude and would not honor smolich prices! I do not recommend this dealership!
I found a great new 2012 silver Frontier SV, V6 with tow... - Kevin B.
I found a great new 2012 silver Frontier SV, V6 with tow package for the sale price of $24499.00 at this dealership from www.gurucars.com that indicated this new truck had been with the dealer for about 90 days and had several price changes. I called the store and spoke with Jessie, the salesman. He confirmed the truck was still available at the $24,500 price.
I told Jesse I had my fico score, high end-trade-in value car available to make a fair deal with them the same day (Friday, July 27, 2012). I told Jesse I was coming from Tualatin and that it was a 30 mile drive each way--through Sherwood, Newberg, etc. It was a long, slow trip on a very old highway. I told Jesse I was coming there to make a deal on the spot and didn't want to play games. I even phoned to tell him I was on the road and looking forward to buying the truck, if they could work out adding fog lamps to it. All was good until they did the trade value on my SUV.
A 2005 Subaru XT 2.5 limited (fully loaded with tow package, top end stereo/CD player, 6 speakers, cruise, seat warmers, windshield, mirrors and window defrosters all around, turbo, all wheel drive, sport drive, brand new tires, service records, blue with black interior, automatic, sun/moonroof) and 51k miles by me, the original and only owner. My Subaru is very clean and in excellent mechanical order. No dents, chips, tears, cuts, damage at all--inside or out. I'm a nonsmoker. My car still smells new because friends tell me this when they get in it. The only thing this dealer had a problem with is that the mud guards on the wheel wells were discolored from the sun. That was the big issue for them to cry about my $13k trade that I was now firm on from the assessments of 2 previous dealers just days before! This was their issue?!! Wow.
All I asked for was that they kick in (and install) a pair of fog lamps, arrange the Nissan financing, and I would buy and pay for the tannue cover to be installed by them (but worked into the financing) to complete the truck and sale with payments near $200 per month. We never even made it to this point once they couldn't soak me on my Subaru's trade-in value. Did it ever dawn on them to put the lamps and the top into the price of the deal, then show me how the payment would still be affordable? Nope.
Twice I told Jesse that I would buy a tannue (sp?) cover from them to install before asking his GM if we had a deal. Jesse (though a nice guy) never listened to me about the cover. He heard nothing I ever said about adding items to the truck that I would pay for--just not fog lamps that the dealer can easily absorb in house or work into the final sale in payments. Give me something, I'll give you something. Someone was asleep at the switch here.
Total dealer loss on this:
lamps and bed cover add ons: $800 if worked into the loan balance somehow.
$5,000 profit with a $18,000 resale of my Subaru Outback (traded-in $13,000)
$750 manufacturer to dealer incentive rebate
Hold back money from Nissan
$2,000 invoice profit--give or take, on a $24,000 truck
Their reputation and credibility
Total potential profit on my deal for this dealer: atleast $8500 bucks plus the financing over 4 years. Another $1200? Yeah, they're losing money alright.
They didn't even bother to drive my car back to the front of the store for me after the appraisal. Nahhh, let him fish it out of the back lot for himself. Let the customer know he is now unwelcome because he doesn't do things OUR WAY!!!!!!!!!!!!!!! Not a problem. I cheerfully left without a harsh word.
Tonkin Nissan called and are offering me an even better Frontier model with more features without tricks and shady tactics. Tonkin has a terrific score nearly 5.0 on this site. Is the truck more money? Sure, but it's about value, bang for your buck. Getting what you pay for counts.
Avoid the tricks and tactics this dealership uses. They play games when a verifiable buyer walks in with a reasonable attitude about buying a truck.
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
The customer service was excellent,fun and quick! - sniper10r
My brother and sister and I were just driving around looking at cars and dealerships and when driving around in the parking lot of Kiefer Nissan Gresham we were approached and helped right on the spot.
It was our first stop at car shopping and it was our last stop because I went home with my new Nissan Sentra. Customer service was incredible.