Great customer service at the service department - Nohrenberg family
One of the main reasons I continue to come to your service department is the tremendous customer service we receive from J.J. He’s fantastic!
Top Reviewed Specialists At This Dealership
Awesome - Kimberly Feddern
I went on Thursday night and drove home the after with a 2017 Nissan...but it wouldn't have been possible without all the hard work that Zach Hinson put in and the miracles he pulled off to be able to get me a car....thanks so much he was very nice and helpful and explained how things work on the car and during the process. Thanks again Zach!!!
Great service - lizzies1234
Great service and friendly staff. Cody was easy to work with. Lance made the financing portion an extremely smooth transaction and was great to work with.
Sales and Leasing Consultant
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Vehicle purchase - Blacklab1
Great experience. Overall. Dry professional with no pressure. Will do business with them again. Thanks Rick for your help in purchasing with ano hassle deal
The customer service was excellent,fun and quick! - sniper10r
My brother and sister and I were just driving around looking at cars and dealerships and when driving around in the parking lot of Kiefer Nissan Gresham we were approached and helped right on the spot.
It was our first stop at car shopping and it was our last stop because I went home with my new Nissan Sentra. Customer service was incredible.
Gary Denham's Review of CARR NISSAN in Beaverton, Oregon - Fan Of 24
When I decided to replace my 2006 Ford F150 pickup with a newer truck I was referred to the CARR NISSAN dealership by my daughter and her partner who both had purchased vehicles there in the passed year. And they highly recommended that I ask for Gary Valentic, a certified sales consultant.
I found that every employee of the dealership that I encountered was friendly, professional, and genuinely interested in satisfying my needs and desires on a replacement truck.
I did get Gary Valentic as my sales consultant. In a addition to the traits of all the employees I mentioned above, Gary was much more. I found him to be sincere, honest, dedicated to me as his customer, friendly, and very funny! In fact, at one point near the end of our time together, I told Gary that I felt like I was purchasing my new truck from my brother!
In all of the vehicle purchases I've made during my 68 years of life, I have never had a purchasing experience that comes close to that which I received ar CARR NISSAN. For that, I am very grateful to Gary Valentic and the rest of the NISSAN team.
I will definitely recommend Gary and CARR NISSAN to all my friends and family
New Family Car - MrMrsElder
My family and I spent the entire day with Levi Anderson. He was the best salesman I have ever had. We had pur five year old with us and he helped us with the carseat and made sure she was happy too! Patient, no pressure and extremely helpful. I will send every one I care for to him purchase a vehicle. Nissan did wonderful in hiring him. I have never experienced such a knowledgeable no pressure sales person as great as Levi!
Express oil change - Bendguy58
This dealership has a beautiful facility. The staff if friendly. Over the past 3 years They have done all of the oil changes on my 2015 Frontier and those maintenance/safety inspections they do with every oil change. The Express Service Writer is exceptionally easy to work with and efficient.
My only suggestion for the service department is this; I have had two minor issues with my truck and when I have talked to the regular Service Writers they just tell me "That's the way all these trucks are and you just need to do this or that and it will be fine".
What I want to hear is " Let's have a mechanic take a quick look at it". Then if I am told it is just the way these trucks are then I am good with that answer.
bait and switch - dontdoit
was quoted the same price over the phone- 3 times. came in to seal the deal and they told us they wouldn't sell us the car at that price- even though they acknowledged the price had been previously agreed to. We've had some pretty bad experiences at car dealerships, this was a new low...
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
Don't buy without having your own mechanic - Michelle Roach
Dont buy a used car from here without taking it to your own mechanic. I paid cash for a 2013 Altima with 55000 miles on it , and am definitely feeling like they manipulated me into over paying, and I'm a sucker for trusting them when they all told me i was getting a great deal. They told me the car is certified and that it was inspected and had no damage, and two men there said verbatim "I would sell my sister this car, " On the carfax everything says its clean(no damage or repairs) everything visible from above looked good. Less than 24hours after giving them my cashier check, I find out the car was wrecked and has under carriage damage only viewable on a lift (they claim a foot long dent/bend in the steel under carriage,a replaced plastic guard, and superglued bumper , they say they had no idea the car was damaged and "wouldnt call it wrecked") it also is LEAKING OIL from the upper pan, the alternator is pulling? So the car started making a weird noise today, AND my key fobs dont always work, it said no key detected and WOULDN'T START at all. I took it back to the dealer and asked for my money back and to return the car, or for them to get me the same car without the significant issues. They won't take it back , and did not offer to fix everything for free, they just say " don't worry, we will take care of it, without giving me a straight answer. I will update my review when/if the car is fixed or refunded. NEVER TRUST A CAR DEALERSHIP. Lesson learned the hard way.
I found a great new 2012 silver Frontier SV, V6 with tow... - Kevin B.
I found a great new 2012 silver Frontier SV, V6 with tow package for the sale price of $24499.00 at this dealership from www.gurucars.com that indicated this new truck had been with the dealer for about 90 days and had several price changes. I called the store and spoke with Jessie, the salesman. He confirmed the truck was still available at the $24,500 price.
I told Jesse I had my fico score, high end-trade-in value car available to make a fair deal with them the same day (Friday, July 27, 2012). I told Jesse I was coming from Tualatin and that it was a 30 mile drive each way--through Sherwood, Newberg, etc. It was a long, slow trip on a very old highway. I told Jesse I was coming there to make a deal on the spot and didn't want to play games. I even phoned to tell him I was on the road and looking forward to buying the truck, if they could work out adding fog lamps to it. All was good until they did the trade value on my SUV.
A 2005 Subaru XT 2.5 limited (fully loaded with tow package, top end stereo/CD player, 6 speakers, cruise, seat warmers, windshield, mirrors and window defrosters all around, turbo, all wheel drive, sport drive, brand new tires, service records, blue with black interior, automatic, sun/moonroof) and 51k miles by me, the original and only owner. My Subaru is very clean and in excellent mechanical order. No dents, chips, tears, cuts, damage at all--inside or out. I'm a nonsmoker. My car still smells new because friends tell me this when they get in it. The only thing this dealer had a problem with is that the mud guards on the wheel wells were discolored from the sun. That was the big issue for them to cry about my $13k trade that I was now firm on from the assessments of 2 previous dealers just days before! This was their issue?!! Wow.
All I asked for was that they kick in (and install) a pair of fog lamps, arrange the Nissan financing, and I would buy and pay for the tannue cover to be installed by them (but worked into the financing) to complete the truck and sale with payments near $200 per month. We never even made it to this point once they couldn't soak me on my Subaru's trade-in value. Did it ever dawn on them to put the lamps and the top into the price of the deal, then show me how the payment would still be affordable? Nope.
Twice I told Jesse that I would buy a tannue (sp?) cover from them to install before asking his GM if we had a deal. Jesse (though a nice guy) never listened to me about the cover. He heard nothing I ever said about adding items to the truck that I would pay for--just not fog lamps that the dealer can easily absorb in house or work into the final sale in payments. Give me something, I'll give you something. Someone was asleep at the switch here.
Total dealer loss on this:
lamps and bed cover add ons: $800 if worked into the loan balance somehow.
$5,000 profit with a $18,000 resale of my Subaru Outback (traded-in $13,000)
$750 manufacturer to dealer incentive rebate
Hold back money from Nissan
$2,000 invoice profit--give or take, on a $24,000 truck
Their reputation and credibility
Total potential profit on my deal for this dealer: atleast $8500 bucks plus the financing over 4 years. Another $1200? Yeah, they're losing money alright.
They didn't even bother to drive my car back to the front of the store for me after the appraisal. Nahhh, let him fish it out of the back lot for himself. Let the customer know he is now unwelcome because he doesn't do things OUR WAY!!!!!!!!!!!!!!! Not a problem. I cheerfully left without a harsh word.
Tonkin Nissan called and are offering me an even better Frontier model with more features without tricks and shady tactics. Tonkin has a terrific score nearly 5.0 on this site. Is the truck more money? Sure, but it's about value, bang for your buck. Getting what you pay for counts.
Avoid the tricks and tactics this dealership uses. They play games when a verifiable buyer walks in with a reasonable attitude about buying a truck.