208 Pennsylvania Ford Dealers

Excellent Customer Service, Saturday service is very - alm7865

Excellent Customer Service, Saturday service is very accommodating, technicians are very thorough, and I was in and out very quickly.

I had purchased a 2015 Lincoln in Sharon while in a bind... - FRANKVANDERSLICE

I had purchased a 2015 Lincoln in Sharon while in a bind for another vehicle. The one I purchased ended up with Transmission problem. Of course the place that I bought it did not work on Lincolns. I ended up with towing bills for two places and I was told right up front from John Hoover that it would probably be at least 3 or 4 weeks. I okayed the repair and with all the COVID restrictions I knew it would be more than 3 or 4 weeks. I did not call them because I really felt that they were giving me good service. John did call me to tell me that I was the next one in line and I thanked him and I told him that GOOD things were worth waiting. I was informed in about a week that my vehicle was ready for pickup. They had to put in a NEW complete Transmission and that it was under Warranty. They checked the Battery and I told them to replace it. When I arrived to get my vehicle I was immediately welcomed by the receptionist and John and another person. I had to wait for about 30 minutes for the replacement of the battery and the waiting room was very clean and comfortable. I have seen some very crude waiting rooms and heir Tv's were not working. I have a 2011 Ford Ranger with about 58,000 miles long bed and I will be replacing it in a year or two and you can bet it will be from McCandless FORD in Mercer, Pa. THANK YOU TO BONNIE, JOE AND JOHN Frank Vanderslice USMC RETIRED M/SGT and YES they all thanked me for my service.

This group of Technicians and management are incompetent.... - gddelisio

This group of Technicians and management are incompetent. 2 months and $2000 for a $500 problem.

DISHONEST PRACTICES - Ras

I recently took my car in for an inspection. Car is only three years old and with low mileage. Warranty has run out on parts like brakes, battery, etc. Was told that I needed brakes and rotors. Had a feeling that this was not true. Took my vehicle to another station. Was told I DID NOT NEED brakes or rotors, and my car passed inspection. So sad when a dealership has to be dishonest in order to make money off of their customers. Also have been having transmission problems with my 2013 Ford Fiesta and have had the car to the shop FOUR times and car is not even four years old yet. Would never return to DelBaso for any vehicle EVER!!!!!

Not a very good dealership. - nana20131974

Not a very good dealership. Will do whatever it takes to make money from you even if it means screwing you and putting you so upside down you can do nothing. Just beware and do your homework. My suggestion is go elsewhere. Promised to call to see what could be done and lied to because they never callled

The sales process was wonderful and painless. - M&T

The sales process was wonderful and painless. Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 miles over the sticker. Called immediately and they dont have a spare moment to fix the issues that were already on it when i bought it until a couple weeks later. Haven’t even made a payment on my car yet and the front wheel has started making a terrible squealing noise. The service department has refused to take a look at it for another few weeks. As a person who just spent $20,000 it would be nice to see the dealership service department jumping at the chance to fix a problem that was already there before the vehicle was sold. Instead i was told “service doesnt sell the cars” so its not their problem and i can wait. Thank you to Crystal in the service department for doing the bare minimum and not trying to make a wrong right.

Excellent buying experience!!! - Ryan Browning

I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!

Great guys to work with and can’t wait to buy my next - JREGAN 8252

Great guys to work with and can’t wait to buy my next vehicle there

Dealership had the vehicle I wanted and the salesman - rjf

Dealership had the vehicle I wanted and the salesman David Plott made the experience pleasant.

I am talking specifically about their diesel repair shop. - Tetelestai

I am talking specifically about their diesel repair shop. I have a 2006 f250 6.0. My HPOP went out and I had them fix it. Their repair lasted a couple months until the brand new stand pipe started leaking due to a Crack from being over torqued. The truck had to be towed. The dealership found the cracked stand pipe, a nicked O- ring pn an injector dumping fuel into the crankcase and the number 4 injector totally failed (they replaced all of the injectors, the HPOP, the stand pipes and dummy plugs and the IPR. Costing $5000). The truck was down for 3 months while they hunted down all the problems caused by their faulty work. Then, over the past few months, I had the exhaust Y pipe to the turbo start leaking. Didn't think much of it until I started working on it. It turns out they didn't torque the turbo stand correctly so it started moving. The movement is what caused the Y pipe to go bad. Not I'm replacing the head gaskets. I don't think thays their fault, but they didn't torque the intake manifold correctly, so it's loose. They also didn't put the egr cooler support boot is, so that stated leaking as well. I also found many other bolts not torqued to specification. Some loose, some over torqued. This service center is a joke... and a bad one at that. If you value your time, money and your truck, stay far far away from this shop.

Great salesman and fantastic service manager. - Tom Rectenwald

Great salesman and fantastic service manager. We purchase all our vehicles from Shults Ford Lincoln of Wexford

I only went in to have a key remade an programmed. It... - Brian

I only went in to have a key remade an programmed. It took 8 months. Lol what a joke. I will never be back again.

Great dealership - Bryan

Very down to earth dealership, no pressure, and they are straight forward about pricing. Tracy Mack made my purchase very easy and got me out the door and into my new Ford in a very timely manner. Thank you for the great service !

Had a 2008 Avalanche ltz I had repairs done on. They... - cole&burd blows

Had a 2008 Avalanche ltz I had repairs done on. They never replaced everything that was broken. They claimed when I took it back it broke after they fixed??? Wth. I bought a 2011 Subaru wrx that the paint started pealing off a month after I bought it. They wouldn't touch it. 3 months of complaining they they had the Subaru rep look at and he agreed to have it painting. Took them 7 months to finally get it it. By then the metal was rusting. They just painted over it and must of clear coated the car out side. Stones all thew the clear coat. Traded car2 days after I got it back. Will NEVER go to them for anything and will turn as many people away if I can help it. Total waste of time and money.

Not worth my time writing anything about this dealership. - bunseygurl1

Not worth my time writing anything about this dealership. Don't go there, stay away from there.

The days of honest dealerships are apparently getting - posservice

The days of honest dealerships are apparently getting hard to find. This dealership literally advertised the price of a F350 for one price on Facebook and then another price on their website. In the middle of discussing the deal they raised the price on their website and Facebook by 6K dollars and this was almost 8K above sticker price when it was new! Watch these guys, they do not represent the Crivelli name

Damaged our Ford F150 - Nancy

Took our F150 in for the recommended spark plug change and now the truck is not running properly. There is no doubt in my mind that they screwed it up by not changing them per specs. This is not the first time they tried to bilk us. Should have not gone back.

Dealer is the rudest, most unfriendly dealership I have... - quirkfords

Dealer is the rudest, most unfriendly dealership I have ever visited. I walk into the showroom often, either headed to parts or service counter, and the sales people NEVER greet or acknowledge me. Strike One. This past month I went in to shop for a new car. I sat in the car for 5 minutes in the driver seat, then switched the rear seat, passenger seat and then walked around the car. I was in the showroom for a good 15 minutes and NEVER ONCE acknowledged!! It wasn't until I was halfway out the door that someone noticed me. Strike Two. I was shopping on the Ford home website and after requesting my information, it captured my contact info and directed it the very dealer I had a bad experience in. Ok, I figured lets see what happened...i really wanted to buy a car and have purchased from here before, so maybe they can turn the experience around. The contact experience from their internet coordinator was infrequent and poor. All canned responses and not very responsive. After a week, finally I made an appointment to drive a car. Yes, an appointment to go back. When I arrived, I had to look around and find a saleman, they were all too busy chatting in the "booth", something I witness everytime I am in there. The assigned salesman finally greeted me. After I introduced myself, he proceeded to tell me that the car I was scheduled to drive had been sold. That was my greeting; "Here is the car you CANT drive". I had to ask if they had SOMETHING I could drive. After 15 minutes, he located something. I drove it, it was nice. To this day, NO ONE FOLLOWED UP. Strike Three. I just bought a new car elsewhere. They really need new management there.

Great customer service - Rub5

Everyone here is great. Each time I take my vehicle here, I'm greeted with a smile. Karen and Taylor have been exceptionally helpful and very friendly. I would recommend Tri-star Somerset to anyone.

Bought a Mustang - Joe9215

Great dealership. Very professional and low key, easy to work with, no pressure they just answered my questions. I live about 2 hrs away and was concerned about buying a car that far away. We did a lot with email and the vehicle was as described. It was well worth the drive. I'm very pleased with these guys.

They will RIP YOU OFF & DO NOTHING, in return... - Cantolina,Danae777

Dott's Motor Company (Ford Service/Dealer) Will charge you numerous times to diagnose the same problem over & over again, yet, never fix the problem/problems until you go over their heads... You have to speak directly to THE COOPERATE FORD OFFICE & THE BBB... IT TOOK 4 YEARS TO GET THEM TO FIX OUR TRANSMISSION & TRANSFER CASE ON OUR F150 & 2 YEARS TO FIX THE E-BRAKE... Then after all the frustration agony & of course $$$ THOUSANDS $$$ OF $$$ DOLLARS $$$ LATER, they will try to work out on you.... The owner Tom Dott's isn't brave enough to call you back himself, but he will have one of the ladies in the office call you back & tell you, he wants to cancel the appointment you have made... WHY? HE IA AFRAID!!! AFRAID OF WHAT? AFRAID THAT HIS FORD SERVICE CREW WAS NOT ABLE TO SATISFY OUR NEEDS... IN OTHER WORDS, HE IS ADMITTING HE & HIS CREW ARE IC INCOMPETENT... WOW, CUSTOMER SERVICE JUST WENT OUT "THE DOOR"...

Small town greatness - Germikes86

My service experience with Feussners Ford is second to none. their techs are well trained, explain clearly any work being completed. My vehicles are always finished when promised and done right the first time. Feussners Ford experience in customer service keeps me rolling down the road.

Mike Long handled my inspection. - franklin2050

Mike Long handled my inspection. oil change, alinement. took little time. Good service. Always have my F150 serviced here.

Great service! - alute812

I've been taking my Escape to State College Ford for the past two years since moving to State College. A few weeks ago, State College Ford failed to write down my service appointment after I had rearranged my day and gone in late to work, and they didn't have the parts available when I dropped it off. They did not seem to care that they had made a mistake and they did not say or do anything to try to make it right. They really didn't seem to care at all. Frustrated, I decided to try Joel Confer Ford. Not only did they save me $300 by suggesting a different method for fixing my car, but they were friendly and knowledgeable, as well as willing, able, and interested in explaining my car's problems and the services it needed. I was happy to have such a positive experience with Ford, because I haven't since moving to State College. I'll gladly drive the extra way to Joel Confer's in the future to get better service!

McCrackin Ford closed on Thursday, 02-15-07. What a... - dweppelman

McCrackin Ford closed on Thursday, 02-15-07. What a shame. Not!! Couldn't have happened to a dealership that deserved it more. The only decent person at the place was the gsm, Tim Dye, who would actually respond to my irate correspondence, concerning items missing from the car at the time of sale (floor mats, owner's manual, etc.) My salesperson SUCKED. Absolutely no follow through, no response to any questions, total bonehead. Even sending a letter TO THE OWNER produced no response. I love the car I bought...I detest the people that I bought it from. Thank God no one else will have to be subjected to these yahoos.

One star is being generous. - Ricoricciardi10

One star is being generous. Level of incompetence is disturbing. They replaced a filter on my transmission ($1500), put it in backwards, had to redo it. I was without vehicle for a week. Heard scraping sound while driving. They said they fixed it. It was still there. Took it in again, they found broken spring in rear. Waited 4 days for part, it was the wrong one. 5 days later and I’m still waiting.

Always Great !! - maggieeck

The service at Tri Star is wonderful. Very accommodating and timely service. Employees always friendly. They schedule your appointment at the customers convenience and work with you on day and time.

Excellent service - George04

Service department did excellent job on first 5000 maintenance appointment!! Got started early and was completed early!! Price was also an excellent deal and was invited to come back for any problems to be solved!!