82 Pennsylvania BMW Service Centers
My sister and I were out on Saturday afternoon February - marfly53
My sister and I were out on Saturday afternoon February 24 when we realized she had a flat tire. (She had just picked up her new Toyota the day before. )We were in Fort Washington and headed to a gas station on Pennsylvania Avenue for help, but there was no help there. We then stopped at the BMW service center on Pennsylvania Avenue. Mr. Ben Ammar and his staff went out of their way to help us out. They even directed us to the snack area Inside and invited us to help ourselves and relax. Everyone was so kind and hospitable and helpful. I think the man who actually worked on the tire may have been Jamie or one of his mechanics. They did not charge us a penny and resisted our offers of a tip. As we left Ben Ammar said to us to please call anytime we need help. My only regret is that I haven't written sooner. Gratefully, Marita Flynn
Top Reviewed Service Specialists At This Dealership
Operations Administration Manager
Service Receptionist
Service Manager
Nice dealership experience, everyone is kind and helpful - joseph.lockhartjr32
Nice dealership experience, everyone is kind and helpful as well as informative about upcoming service needs.
Service Advisor
Kevin and other service folks did a great job - Loyal customer
Kevin and other service folks did a great job accommodating us on short notice, and provided courteous and efficient service on a Saturday!
Always supper friendly in the service department. - Lanuit281
Always supper friendly in the service department. They helped me get my service package fixed on a used car I bought some plave ells. That has saved me thousands of doller. They didn't have to even tell me about it and I could have kept paying out of pocket. In today's world it's hard to find people that actually care about there customers. A+ all around. When it's time to but a new car I will be doing business there. I drive past 2 other BMW dealerships just to go here. It's the only place I will bring my car
Been very happy with my experience at BMW of West - rgiberson1974
Been very happy with my experience at BMW of West Chester. Consistently excellent service. Thank You.
From sales to service, they are great! - Kathi
From sales to service, they are great! Trustworthy dealership who can always get me in for service.
Gloria was so helpful and patient reloading my Apple I - Linda
Gloria was so helpful and patient reloading my Apple I phone to Car play. Car was finished in a timely manner while I waited.
Prompt courteous pick up & delivery Items in vehicle - gwenno
Prompt courteous pick up & delivery Items in vehicle corrected with “Top Rate” efficiency. Very satisfied!
Every time that I get to deal with Noah it’s a great - mwalker014
Every time that I get to deal with Noah it’s a great experience. I always feel like he not only cares about my vehicle but myself as well. He’s very supportive and professional.
Very straightforward communication very detailed - ty32585
Very straightforward communication very detailed understand everything that was going on giving me good options and choices and I appreciate it… thank you, Jonathan
This is for Murfreesboro Tn. - psimpso
This is for Murfreesboro Tn. Absolutely poor! Rude,ignored us at the counter. Didn’t return our calls. Three times back for the same repair! Will never buy another rv there. This is our family’s third!
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Great people who go above and beyond to get u in the... - cherokee112376
Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased
Two No Good Lieing Nose Browner Females Manager and - SunInParadise88
Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
I’ve had 15 years dealing with this BMW Dealership, Kerri - DrFlsGood
I’ve had 15 years dealing with this BMW Dealership, Kerri in the service department is a superstar! Always pleasant and helpful, never had any problem they couldn’t fix!
Went for Transmission fluid change and brought my own oil... - Ozzy
Went for Transmission fluid change and brought my own oil pan and fluids but they put the old pan back on and left the new one in the car so i had to wait again so i had to tell them and the wait to be replaced. All day in the and nothing to eat, a cup of coffee that can't even get it myself plus they try to charged me $1000 for a transfer case fluid change cause "supposedly" take the 7 hours to do and that's ridiculos. $180 for a cabin filter change?? Are you serious? $450 to replace spark plugs and $150 for an oil change. Well let me tell you I got them done myself on jacks and didn't toke me 7 hours. To me just beacuse is a BMW the service department wants to robb you and if you don't know they will take advantage of you.
Very good in Service! - fixporsche
Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW