Great Experience! - Babbott
I had an awesome experience here at Dick Smith. I didn’t feel rushed or pushed in anyway. My salesman Larry Taylor was easygoing and friendly. We told them what we wanted and what we could do and we made the decision without being pressured. Was at another local dealership the day before and can’t say I had the same experience. Highly recommend Dick Smith!
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
Internet Sales and Leasing Manager
Internet Sales and Leasing Consultant
Great staff - ENStanley
Mr Wallace Bird was one of the best salesman I've ever dealt with. He didn't let me off the hook easily but I didn't feel pressured like I have at other dealerships. He was very knowledgeable and directed us into making a much better deal then we ever would have made on our own. His many years of experience was invaluable. He was very pleasant and respectful and made it a pleasure to do business with them.
Exceptional customer service. - nelsonroland
My daughter who is a student at Clemson university had acceleration problems with her 2017 Tuscon. We called the dealership and informed them that the vehicle will be towed there. Charles the service advisor took the call and reassured me that they would find the problem. Charles took care of everything for me. I live on Moncks Corner south carolina, so it was a relief that i didn't have to drive to Anderson to manage this issue. Charles kept me posted on the progress and was nice enough to provide my daughter with a loaner vehicle while hers was being repaired. My wife and i can't thank this dealership enough for their excellent customer service. Kudos!
BD Agent / Inventory
Good customer service - dterry919
Glad I was able to work with Hyundai. Thanks for all the help. Me and my mom was really satisfied with all the help the employees that helped us.
Professional and thorough salesmanship and service - BillM
Cindy did a terrific handling my purchase of a 2018 Hyundai Santa Fe, seemless and smooth from sales to finance. This is my 3rd vehicle purchase from Fort Mill Hyundai and my 2nd purchase with Cindy in (4) years.
Thank you again,
Perfect experience! - mtiller
Go see Robert and Alexus!!! Phenomenal place to buy a car with an unbeatable warranty. They treated us kindly and didn’t try to pull any tricks their competitors did.
Felt like I was bothering the service rep - Unstatisfied
I stopped in to ask a question about if my car was covered under bumper to bumper warranty.The service rep made me feel like I was bothering him. I asked about a oil change he never quoted a price just said I wouldn’t be able to get in maybe next week. I left to find a better dealer.
Quick & Wonderful Service - MellieB
I had a great experience getting my oil changed at Peacock Hyundai. It didn’t take long at all! And Brian is the best & deserves an award for consistent, great customer service. Thank you!
Good experience - TomW
Sometimes it is not a pleasant experience shopping for a car. Such was not the case at Peacock Hyundai-our salesman CJ did a fine job, and everyone we encountered was very friendly.
Santa fe - myrtle125
Salesman was very professional. I would recommend him to anyone interested. We bought 2 cars on with my daughter and son-in law and one for myself. They were identiacal.
They don't honor warranties, from previous ownership - One mad hyundai owner
I asked the manger why I wasn't informed that the warranty wouldn't be honored, he threatened to call the cops on me over asking him a question , I have been taking my car there since I brought it, but I will start taking it elsewhere
Bad Warranty work - Angry John
Apparently the warranty is worthless. After three trips and hours of waiting they replaced my gas
access door which was defective. The color does not match my car! They said it's because the original one was metal and the new one is plastic. Not my problem. The didn't want to have it painted and
said I would have to leave the car for three days!!! Not convenient! Of course, they didn't offer a loaner car...BAD SERVICE....WILL NEVER DO BUSINESS THERE AGAIN!!!!
Terrible customer service. - ChristinaSilva
Although we like our car that we bought in May 2018, this was the worst experience we have ever had with a car dealership. Rude, inconsistent communication, difficult getting a hold of management to address issues, condescending kind and did not follow through with promises. We will never go back there again. I highly recommend you avoid this place. The customer service is absolutely terrible.
In South Carolina
Dick Smith Hyundai
Lee Hyundai of Florence