6 South Carolina Subaru Dealers

By far my best experience with an auto dealership. - GUS

By far my best experience with an auto dealership. From sales to service to administrative staff, everyone is cordial, pleasant and welcoming. I highly recommend them and look forward to a continued relationship for the service & maintenance of my 2024 Outback.

McDaniels is great! - fcobra2003

McDaniels is great! I have only used them for service since I bought my forester in Maine before coming to South Carolina. The service department is superb: always courteous, responsive, helpful and always performs the required service quickly. My advisor keeps me up to date and carefully explains what was done and makes recommendations for needed service. Will definitely buy my next Subaru from McDaniels.

Very good dealership and we even bought a brand new - SteveTR

Very good dealership and we even bought a brand new Crosstrek last year. But, this past Sunday afternoon I dropped my son’s 2017 WRX off to be serviced since it was running poorly. Patrick in the service department was very helpful. He call back and informed me that there was a fuel injection problem and that the radiator had to be replaced due to leaking. He said the parts would have to be ordered and would arrive on Wednesday morning 7/29. I even went to the dealer the morning of the 29th to meet with Patrick and the mechanic assigned to my car to discuss all the issues. The mechanic went over the work that was going to be done and both said my car would be done the afternoon of 7/29. i called Patrick around 4:30 that afternoon to see if the car was done. He apologized and said the mechanic was pulled off working on my car and put on another car and that no work had been done on Wednesday. I asked why would I be pushed off for the work needing to be done and pushed back until Thursday the 30th? Patrick explained he did not know why. My son really needed his car and planned on getting it back on the 29th. I calmly told Patrick I was very unhappy and felt I was not considered an important customer even though all the parts came in the morning of the 29th. I just don’t understand how I could be just pushed back another day without a reason why I was pushed back another day. I asked Patrick why and he didn’t know either. This situation was very concerning and made me wonder if we made the right decision last year when my wife and I bought a brand new Crosstrek. To wrap this up, I appreciate Patrick who tried to help but I believe either the service manager or the mechanics manager need to explain why my WRX was not completed when promised.

Chris Fullwood came to my house this morning to answer my - nancy.cummings

Chris Fullwood came to my house this morning to answer my setting questions about my new car. He was most patient with me and explained in detail everything that I wanted to know. He also asked me to practice to make sure that I knew how to do what I had asked about. I so appreciate his help!! Chris is a very polite and knowledgeable young man!! Thank you for your helpful expertise, Chris!!