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Got my truck in. Fixed it. Filed a warranty claim. - 2016Ram
They got me in when other nearby dealerships where two days out. They told me what they were going to do, they did it, they claimed warranty. It is really nice to be taken care of quickly and with genuine care. The team did a great job. I travel for work and it has been 10 years since another dealer treated me this well.
Did not flush - 605audun
Got it and got engine light on. They said they "fixed". However, the engine light came back and fix it. They said they flush and replaced filter. I was laughing... cuz the filter was shape from last fall cuz of fall in filter and white pollen. They are full of it.
Terrible place. - Jbird
My wife and I purchased a brand new Jeep Cherokee. We were told we would get agree oil changes for a year. When I brought the vehicle in for the first oil change I was ignored by 2 employees when I walked in the door, then was told that they had no info of free oil changes for us. They took care of that 1 and said that we would get a call on Monday informing us on the oil changes. No call at all that week, I have made a total of 5 calls and spoke with a "manager" each time. Every time they acted as if they had no idea of what was happening or how to resolve the situation. I was always told "we'll figure this out and call you back". It has been 2 months and still no calls back. I have given up with them. I will never do business with them for anything and will never recommend them.
Nosie in Front End - 6acreranch
" Great Service, Kurt went for a test drive with me to hear the noise I was hearing, had my car for about an hour and poof noise is gone, would recommend to anyone. Thanks again for the great work! "
Poor service - nomoreiverson
Our Wrangler needed warranty work for air bags. iversons put us off for months. Finally we got it in and they had ordered the wrong parts. When we went to pick it up that had parked it a block away in a mud hole and we had to wade through to get in. We took it to Watertown Ford and Chrysler where they did the work professionally with their awesome service department.
No service, beginning immediately after the sale - deborahs7
Less than 50 miles and having elec / gauge problems. Speedometer not working and unreliable. They're not even willing to look at it. Go someplace that stands behind what they sell, and cares about the safety of you and your family.
great salesmen and great dealership - Clark ram guy 52
Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities
Friendly Family Environment - hotchkiss2010
The owners and managers will go above and beyond to earn your business! I had a wonderful experience with buying my Buick!
I had a problem with my previous vehicle, so I took it to Wegners to be fixed. After a half hour of trying to figure out what was wrong they came to me and said that it had something to do with my transmission filter. It was going to need to replace that plus a few other parts that was going to cost me a fortune to do! So I talked to the owner and the manager and they were so sympathetic. They said lets get you in a new reliable vehicle! found me my wonderful buick that i have now for less than what i was paying for my five year old jeep! and they even went the extra mile to find me $500 more than quoted on top of my $3000 in rebates! I was impressed with them completely! they worked their butts off to help me!